facility administrator resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Skilled Facility Manager with talent for building relationships, directing patient care and offering support to patients and staff. Forward-thinking problem-solver with top-notch planning and decision-making skills. Registered nurse and team leader offering 26 years of experience in various clinical settings. Strategic thinker with proficiency as a nephrology nurse. Offers proven ability to build effective teams and manage patient care. Committed to quality patient care and support.
Skills
Communications
Organization
Team building and leadership
Problem resolution
Process improvement
Planning and coordination
Experience
08/2020 to Current
Facility AdministratorAbm – San Jose, CA,
Maintain adequate unit supplies to meet expected patient demands.
Conduct Care Plan Meetings and educated patients in topics relevant to individual and family member care.
Complete weekly floor work to stay up to date on latest clinical practices and procedures.
Receive and research complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
Evaluate operational trends and make proactive strategy adjustments to maintain alignment between performance and objectives.
Collaborate with staff to maximize patient satisfaction.
Provide continuous process improvement and preventative and corrective actions to facilitate operational efficiency.
Monitor performance for compliance with CMS standards, lead monthly quality care meetings.
Maintain adequate staffing ratios
Implement OSHA compliance quality and safety plans.
Perform site evaluations, customer surveys and team audits.
11/2015 to 07/2020
Clinic ManagerNextcare, Inc. – Austin, TX,
Completed detailed and efficient assessments of each patient to support development of multidisciplinary treatment plans.
Developed relationships with healthcare providers to sustain strong referral pipeline.
Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
Managed routine operations and clinical operations, including setting targets and performance standards in accordance with CMS guidelines and with expert leadership of 12-person team.
Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
Enforced disease prevention protocols among staff members, patients and visitors.
Administered oral, intramuscular and IV medications to patients and monitored responses.
Maintained adequate unit supplies to meet expected patient demands.
Investigated and reported all accidents fully, leveraging new knowledge to improve protections for patients and staff.
10/XXX5 to 11/2015
Clinic ManagerNextcare, Inc. – Bixby, OK,
Completed detailed and efficient assessments of each patient to support development of multidisciplinary treatment plans.
Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
Collaborated with multi-disciplinary staff to improve overall patient care, maintain quality care, improve staff performance, while being survey inspection ready at all times.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Reviewed and assessed staff processes, reducing hazards posed for patients and staff while promoting regulatory compliance.
Kept operations in full compliance with Pennsylvania, federal and CMS requirements.
Directed daily operations at facility caring for more than 100 individuals.
Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive change.
10/XXX3 to 10/XXX5
Registered NursePalmetto Health – Greenville, SC,
Administered medications, tracked dosages and documented patient conditions.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
Developed and adapted individualized treatment plans according to patient goals.
Supervised ancillary staff of 12, including scheduling shifts, delegating assignments and monitoring quality of care.
Acted as patient advocate and implemented total patient care through team nursing process covering 9 to 24 patients per shift.
Maintained adequate unit supplies to meet expected patient demands.
Maintained composure and efficiency during rapid response situation and emergency codes.
Education and Training
Expected in 05/XXX3 to to
Associate of Arts: Nursing Community College of Philadelphia - Philadelphia, PA GPA:
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