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Facilities Maintenance Mechanic Resume Example

Resume Score: 80%

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FACILITIES MAINTENANCE MECHANIC
Professional Summary

Skilled worker with proven ability to perform variety of tasks, including maintenance, customer service, repair and special projects. Multi-task's and works independently and within teams in fast-paced, high-volume environments. Flexible work and shift schedule. Skilled in operating basic hand tools. Excellent work performance and attendance record.

Work History
Nov 2019 - CurrentFacilities Maintenance MechanicCorning, Inc - Wilmington, NC
  • Maintained and repaired facilities, equipment and tools to ensure operational readiness, safety and cleanliness
  • Loaded, unloaded and moved material to and from storage and production areas
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing
  • Performed minor wall repair to maintain walls, including installing drywall and repairing and applying wallpaper
  • Safely and effectively handled wide range of cleaning products and solutions
Dec 2018 - CurrentFiber Optic TechnicianCorning Inc. - Wilmington, NC
  • Performed tests on passive and active photonic chip devices for various types of high-speed applications
  • Provided root cause analysis on fiber optics light sources and remedied problems alone or with skilled team members
  • Setup and operated all equipment according to manufacturers' instructions to maximize precision and functionality
  • Executed all testing processes within all planned parameters to achieve accuracy and schedule targets
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
Nov 2014 - Dec 2018Customer Service ManagerWALMART - Leland, NC
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives
  • Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
  • Compiled customer feedback and recommended service delivery improvements to management
Skills
  • Production work
  • Tool operation
  • Safety and compliance
  • Hand-eye coordination
  • Drywalling
  • HVAC systems
  • Equipment maintenance
  • Troubleshooting
  • Optical equipment testing
  • Documentation and analysis
  • Issue resolution
  • Customer service expertise
  • Equipment installation and repair
  • Packing and scanning
  • Software testing
  • PoS systems operation
  • Vehicle maintenance and repair
  • Personnel training and development
  • Schedule management
  • Exceptional interpersonal communication
  • Process improvement specialist
  • Retail platforms
  • Inventory control
  • Account management
  • Administrative support
  • Complaint resolution
  • Customer-focused
  • Skilled trainer
  • Customer relations
  • Cash handling
  • Training and development
  • Effective problem solver
  • Sale expertise
  • Effective workflow management
  • Excellent time management skills
  • Exceptional telephone etiquette
Education
Jun 2014HIGH SCHOOL DIPLOMA: General StudiesWest Brunswick High School | Shallotte, NC
Skills Assessments
  • Vehicle Maintenance — Highly Proficient October 2019 Knowledge of vehicles, vehicle maintenance, and repairs. Full results: https://share.indeedassessments.com/share_assignment/orniibujgcltejj9
  • Basic Maintenance and Repair — Highly Proficient October 2019 Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities. Full results: https://share.indeedassessments.com/share_assignment/m9nbyavy-hhtpkuz
  • Hydraulic Technician — Expert October 2019 Applying mechanical reasoning when repairing malfunctioning mechanical equipment or machinery. Full results: https://share.indeedassessments.com/share_assignment/e939so0vzbhn9z1e
  • Mechanical Skills: Aptitude — Highly Proficient October 2019 Understanding and applying mechanical concepts and processes. Full results: https://share.indeedassessments.com/share_assignment/ku5uj4eszhy175bc
  • Mechanical Skills: Monitoring — Expert October 2019 Monitoring machine indicators to determine appropriate functioning. Full results: https://share.indeedassessments.com/share_assignment/wwnqq0i-j2jy-ru
  • Technical Support — Proficient October 2019 Performing software, hardware, and network operations. Full results: https://share.indeedassessments.com/share_assignment/vcxayd2-kzegqwow
  • Customer Focus & Orientation — Highly Proficient October 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ b6aec2b1b7f4d1961c1d8bc7390ba824eed53dc074545cb7

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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Resume Overview

Companies Worked For:

  • Corning, Inc
  • Corning Inc.
  • WALMART

School Attended

  • West Brunswick High School

Job Titles Held:

  • Facilities Maintenance Mechanic
  • Fiber Optic Technician
  • Customer Service Manager

Degrees

  • HIGH SCHOOL DIPLOMA : General Studies

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