Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Motivated hard-working professional offering a Associates in applied science degree in Information Technology. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Great communication and customer satisfaction skills. I do my absolute best, everyday I go to work.

  • Equipment operation
  • Troubleshooting
  • OSHA training
  • Strong analytical and communication skills both over-the-phone or in-person.
  • Blueprint interpretation
  • Proficient in MS Office, Excel, G suite
  • Provide network/desktop support and perform mainframe and account maintenance tasks.
  • CompTIA A+ Security Pro certification
  • Unix, Linux, Windows, Novell NetWare, Mac OS X, Mobile
  • Oracle, Access, Relational databases
  • I work as hard and accurate as I can everyday I go to work.
  • I work my best under pressure, I can make important decisions, work quickly and accurately on my own or with supervision, and I keep a great up-beat attitude through the work week.
  • Conflict resolution
  • Providing customer support
  • Technical troubleshooting
  • Communicating with clients
  • Call documentation skills
  • Data entry
  • 40 to 60 WPM
Face Framer, 01/2021 - 06/2021
Eaton Corporation Puerto Rico, TX,
  • Used tape measures to accurately measure and mark cutting lines on wood and other materials.
  • Checked wood and other materials to assess for damaged or defective items before starting projects to accurately determine projects scales and quotes.
  • Selected lumber based on particular species, characteristics, size, applications and applicable adhesives.
  • Constructed custom wall storage units for residential home office areas with 100% customer satisfaction.
  • Maintained 100% customer satisfaction rate by maintaining quality while working quickly.
Independent Contract Laborer, 09/2020 - 01/2021
Marnell Construction City, STATE,
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Coordinated communication between equipment operators via two-way radios and hand signals.
  • Reduced wasteful spending by accurately cutting materials according to specifications.
  • Cut materials into specified sizes for installation using tile cutters and power saws.
  • Built temporary structures to hold back slopes or allow skilled workers to reach greater heights and complete job tasks.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Completed sawing, sanding, trimming, routing, cleaning and bonding duties.
  • Consistently constructed square and level projects.
  • Took accurate measurements to calculate size and amount of materials needed for project completion.
  • Repaired and maintained 50+ properties, including renovating flooring, walls and ceilings, installing fixtures and remodeling bathrooms and kitchens.
Electronics Repair Technician, 04/2020 - 07/2020
Mikroware City, STATE,
  • Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.
  • Used soldering skills to break connections and reconnect components.
  • Performed complete phone erasures and factory resets, debugged problems and refurbished devices.
  • Removed damaged components, assessed faults and repaired or replaced with new parts.
  • Completed new OS installations on phones, tablets and laptops.
  • Delivered refurbished customer devices to customer locations on time.
  • Performed inventories on computers and computer repair equipment.
  • Checked in computers and performed diagnostics for repair.
  • Identified hardware issues caused by component failures using approved diagnostic tools.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
  • Communicated with ticket submitters to provide updates on in-process repairs and restoration timeframes.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Removed malware and viruses from laptops and desktop systems using specialized software.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Detected and corrected error messages within software and hardware reporting systems.
Education and Training
Associate of Applied Science: Information Technology, Expected in 05/2018
Coffeyville Community College - Coffeyville, KS,
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CompTIA A++ security pro certification

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School Attended

  • Coffeyville Community College

Job Titles Held:

  • Face Framer
  • Independent Contract Laborer
  • Electronics Repair Technician


  • Associate of Applied Science

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