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Expedite Team Coordinator Resume Example

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EXPEDITE TEAM COORDINATOR
Professional Profile
To further my career and expand my knowledge to take on new challenges.
Experience
January 2009
to
January 2011
Expedite Team Coordinator
  • Responsible for completion of the daily ship request (DSR) sent daily.
  • Answer all expeditor, tech support and Houston repair center (HRC) emails.
  • Process all same day requests and urgent orders in a timely manner.
  • Keep track of and work on transfer order backlog.
  • Help with will call, work orders, sales orders, priority lists and completing any tasks requested by my Supervisor.
  • Help with improving the way we organize shipments to insure all urgent requests come first for the customers.
  • Communicate with customers and expeditors daily.
  • Complete reports and provide all tracking info needed for same day shipments.
  • Research all discrepancies and resolve shipping errors.
  • Correct inventory and work with inventory control daily.
  • Complete report on lines processed per day.
  • Responsible for completing a weekly expedite report.
  • Performing all research to solve shipping discrepancies.
  • Responsible for providing correct customs information and codes for foreign and overseas shipments.
  • Updating and following up with customers to achieve customer satisfaction.
January 2009
to
January 2010
Shipping Office Clerk - Rig Solution Spares
  • Pack confirm pack lists and generate paperwork for shipments Electronically ship off all orders in which have psychically shipped that day Organize consol shipment paperwork for night shift Answer shipping office phones Process paperwork (packing slips and commercial invoices) Provide any special certifications or MSDS paperwork for orders Determine shipping methods for some orders Setting up hot shot deliveries for urgent in town shipments.
January 2007
to
Current
National Oilwell VarcoHouston, TXService Documentation Coordinator
  • Excellent written and verbal communication skills.
  • Great customer service and global mobility support working in a fast pace service driven environment.
  • Troubleshoot, research and resolve discrepancies.
  • Pay very good attention to detail with a high regard for quality.
  • Great at multitasking and problem solving when urgency is a must.
  • Many HR based skills in handling employees directly.
  • ISNetworld, BP iLogistics, Shell PAX iLogistics, Excel, Outlook, Cobalt, Glovia, Edge Evolution, Microsoft Office etc...).
  • Integrity, respect, and trust are values I practice in all aspects of both business and life.
  • Onshore/Offshore Aftermarket Operations- Rig Systems Global HSE Support- organizing training for service technicians with Tech College and HSE to adhere with current offshore operators requirements and standards ISNetworld data entry for offshore operator requirements Training Qualifications/SEMS/ LOD's/LOI's/Company support letters/Letter of Guarantee/Offshore Letters Support for Special Projects Group/Other Houston locations and abroad VISA/LOD (Letter of Determination) support for foreign nationals who come to work in the US Coordination with the USCG to expedite these requests Maintain travel folder and documentation for global service group: Be sure all certs, visas and passports are up to date Alert supervisors, managers and/or tech before these documents expire Support techs and supervisors with scheduling classes as needed Updating head count for each group as needed Responsible for disposing and storing of sensitive and confidential documents correctly Provide documentation support for managers, supervisors and technicians as requested Work permit/visa processing: Responsible for all work visa processing through NOV's immigration law firm Berry Appleman & Leiden and corporate international HR representatives Prepare company support letters as needed for managers Support management, supervisors with all visa related questions or requests Strategize travel and visa processes with management and BAL for upcoming projects Discuss strategy with BAL contact in advance to develop recommended strategy Sending visa expiration updates and sending expiration alerts to techs and supervisors Maintaining entry stamps and country/federal registration for each techs visa Providing BAL with all information and documents requested to conduct proper visa procedures for each country Passport renewals, 2nd passports, first time passports and business visas: Coordinate all passport related procedures with Total Visa Solutions Gather & process documentation for all passports through TVS Competency tracking for Land, Offshore & Rental groups: Record all competency numbers and units for each group on Land and Offshore side Update assessor names and who they are currently working with, as well as their goals for the year Request updates from each assessor on a monthly basis and organize on spreadsheet Help push groups to reach their goals for the end of the year Provide competency updates and numbers to upper management when requested.
January 2007
to
January 2009
RSS Warehouse Admin. Asst
  • Weekly Payroll for Magnum Temps Assisting warehouse managers in daily operations Scheduling meetings with vendors and customers Coding and approving invoices Ordering all warehouse and office supplies Ordering all uniforms and employee safety supplies Filing Shipping and Receiving paper work and files Keeping up with employee vacation and sick time Entering time for NOV employees into Kronos Processing new Temp employees Organizing special events And all other Misc.
  • Admin Duties Assuring safety is first and foremost in all activities.
Education
Cy-Fair High SchoolGraduate Diploma
Certified in CPR and First Aid for infants and adults-An NOV ERT member since 2008 (Emergency Response Team) *Certified Notary Public
Skills
attention to detail, BAL, CPR, customer satisfaction, customer service, data entry, documentation, Edge, special events, fast, Filing, First Aid, HR, inventory, inventory control, Kronos, law, Letters, meetings, Excel, Microsoft Office, office, Outlook, multitasking, Notary Public, Organizing, Payroll, problem solving, processes, Coding, quality, Receiving, Research, safety, sales, Scheduling, Shell, Shipping, spreadsheet, strategy, Supervisor, tech support, phones, Troubleshoot, verbal communication skills, Excellent written
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Resume Overview

Companies Worked For:

  • National Oilwell Varco

School Attended

  • Cy-Fair High School

Job Titles Held:

  • Expedite Team Coordinator
  • Shipping Office Clerk - Rig Solution Spares
  • Service Documentation Coordinator
  • RSS Warehouse Admin. Asst

Degrees

  • Graduate Diploma
    Certified in CPR and First Aid for infants and adults-An NOV ERT member since 2008 (Emergency Response Team) *Certified Notary Public

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