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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Career Overview

Highly enthusiastic customer service professional with 25 years client interface experience.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Inventory control familiarity
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Customer service expert
Accomplishments

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

  • Consistently generated additional revenue through skilled sales techniques.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience
Exit Booth Agent, 05/2014 to 11/2015
Enterprise Rent-A-CarPhoenix, AZ,
  • Salary: 10.30 Per Hour Hours per week: 40 Process cars out the facility using a computer and scanner, check VIN numbers, driver's plates, licenses and credit card information.
  • Update information as needed.
  • Professional and friendly relationships with not only my customers but my coworkers as well.
  • Fast paced duties, listen and validate customers.
  • Also held positions as a Greeter and Return Agent.
  • Supervisor: Chad (XXX 263 8411)
Dispatcher/Coordinator, 01/2014 to 05/2014
Nevada Coaches--Showtime ToursCity, STATE, United States
  • Salary: 13.00 Per Hour Hours per week: 40 Dispatch and monitor drivers in their shuttle buses to and from the airport, throughout the strip, downtown and surrounding area Coordinator customers at the airport to their proper locations to the board buses Supervisor: George (XXX 895 9976)
Auditor/Inventory, 11/2013 to 01/2014
RGIS LLCCity, STATE,
  • Salary: 9.00 Per Hour Hours per week: 20 Conduct Inventory using a hand held computer and other inventory equipment while ensuing accuracy and integrity of the data Supervisor: Susan (XXX7910409)
Equipment Records Specialist, 06/1989 to 07/2012
L.A. CO Metro Transit AuthorityCity, STATE, United States
  • Salary: 25.00 Per Hour.
  • Hours per week: 40 Maintain equipment inventory and control activity records in the front office and on the yard.
  • Assign and dispatch buses and other equipment to bus drivers, schedule maintenance and inspections for division mechanics.
  • Supervisor: Mike Hagan (213 680 1110)
Educational Background
Associate's Degree: Psychology, Expected in 04/2010
University of Phoenix - Lancaster, CA
GPA: GPA: 3.5
GPA: 3.5 Credits Earned: 60 Semester hours Psychology Study human behavior, analysis and explore factors that affect how individuals respond to stress and unexpected circumstances
Skills

Cash handling

Shipping and receiving

Multi-tasking

Data Entry

Critical Thinking

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Exit Booth Agent
  • Dispatcher/Coordinator
  • Auditor/Inventory
  • Equipment Records Specialist

Degrees

  • Associate's Degree

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