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Executive Sr. Coordinator Resume Example

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EXECUTIVE SR. COORDINATOR
Professional Summary

Enthusiastic and well-organized Administrative professional bringing excellent multitasking abilities developed over 16 years of office experience eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to continue to learn and grow in any industry.

Skills
  • Correspondence Handling
  • Filing and data archiving
  • Travel coordination & planning
  • Project organization & planning
  • Expense reporting
  • Travel Administration
  • Program Files Maintenance
  • Organizing & routing Mail
Work History
09/2012 to 07/2020
Executive Sr. CoordinatorCalifornia Pizza Kitchen – Playa Vista, CA
  • Liaised between Property Management facility and Office Support department, facilitating communications and keeping appropriate parties updated on project developments.
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed.
  • Maintained project schedules by managing timelines and making proactive adjustments.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Used Outlook to coordinate meetings, appointments and tasks for team members.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Organized and updated schedules for CFO and Franchise executives.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Seamlessly interacted with Office Director and Manager of People & Culture to plan and complete special projects for employee recognition & culture program.
08/2009 to 08/2012
Office Support AssistantCalifornia Pizza Kitchen – Los Angeles, CA
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Executed record filing system to improve document organization and management.
  • Maintained staff directory.
  • Interacted with guests professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Received and routed business correspondence to correct departments and staff members.
  • Provided clerical support to several company executives .
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
02/2008 to 08/2009
Receptionist/Customer Service RepresentativeComant Industries – Fullerton, CA
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Corresponded with clients through email, telephone or postal mail.
  • Collected, sorted, distributed and sent mail and packages.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
09/2004 to 02/2008
Customer Service RepresentativeDorell Fabrics Co – Vernon, CA
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Responded to customer requests for products, services and company information.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
Education
06/1996
High School Diploma
James A. Garfield Senior High School - Los Angeles, CA
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Resume Overview

Companies Worked For:

  • California Pizza Kitchen
  • Comant Industries
  • Dorell Fabrics Co

School Attended

  • James A. Garfield Senior High School

Job Titles Held:

  • Executive Sr. Coordinator
  • Office Support Assistant
  • Receptionist/Customer Service Representative
  • Customer Service Representative

Degrees

  • High School Diploma

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