Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Personable education professional driven to inspire students to achieve personal and academic success.
  • Outstanding interpersonal, written, and verbal communication skills
  • Committed to cultivating student success
  • 8+ years administrative experience at WSCC
  • Collaborative team member
  • Excel in document formatting and technology problem-solving
  • Issue resolution 
  • Recognize and maintain confidentiality and security of sensitive data
  • Coordinated all department functions for team of 38 faculty and staff
  • Coordinated and implemented electronic admissions processes for 6 programs
  • Advised students on selecting appropriate coursework to fulfill application
  • requirements ​
  • Coordinated creation of electronic filing systems for 7 programs   
  • Graduated with distinction from King University ​   
Executive Secretary, Health Programs, 11/2014 to Current
Walters State Community CollegeCity, STATE,
  • Communicate with students throughout their WSCC experience regarding interest in health programs
  • Guide students through the college and health program application processes
  • Encourage successful completion of pre-requisite coursework for program of interest
  • Connect students with advisers and other resources at the college to aid their success in completing program requirements.
  • Coordinate admission application process, program orientations, program readmission meetings, statistical data, curriculum modification forms, accreditation documentation, and reports for 7 programs. 
  • Remove registration holds and create electronic registration permits for students enrolled in all health programs
  • Maintain EMS room schedule, iPad requests, coordinate scheduling of student recruitment activities with area facilities
  • Enter courses into SSASECT by deadline each semester / complete faculty workload and generate pay information for full time and adjunct faculty
  • Prepare spreadsheets for TAF requests and enter budget requests in Compliance Assist as needed. Review division budget, place/receive orders as needed
  • Maintain accurate Health Programs website information
  • Supervise student workers, serve as coordinator for Health Programs secretaries
  • Provide guidance to academic secretaries/make recommendations based on research and documentation of student issues for administrative withdrawals/purge/appeals
  • Arrange meetings with external members by scheduling facilities and arranging for meals, refreshments, disseminating necessary materials and processing associated documentation required for meeting
  • Take minutes at divison and departmental meetings / advisory committee meetings as requested
  • Edit forms for accreditation as needed, create reports or design documentation or spreadsheets for dean, program directors, and faculty for projects as needed
  • Maintain department master task list and calendar with appointments, project timelines, and critical due dates
  • Prepare routine office correspondence, including reports, letters, memoranda, agendas.
  • Coordinate daily operations, mail distribution, and overnight delivery services for efficient office administration
  • Greet visitors and answer telephone, ascertain nature of business, provide information or direct inquiries to appropriate offices or personnel
  • Assume duties of other Health Programs secretaries as needed/other duties as assigned.
Secretary 2/Executive Aide, 03/2008 to 11/2014
Walters State Community CollegeCity, STATE,
  • Maintain efficient, comprehensive filing and retrieval system for NURS, PTA, RESP student files including: physical information, immunizations, background checks, BLS course dates, signature sheets, etc.
  • Coordinate student deadlines and expiration dates for faculty notification
  • Maintain and edit of program/adjunct handbooks and syllabi for all health programs
  • Maintain and edit all nursing exams, exam distributions, and exam blueprints for group/team teaching courses.
  • Grade student exams using the scantron machine and create/maintain statistics for each examination
  • Maintain clinical contracts by discipline, agency and expiration date
  • Organize and maintain OSHA requirement spreadsheets and MSDS books for each Health Programs lab setting
  • Maintain shredding for sensitive materials
  • Disseminate necessary materials and process associated documentation required for meetings
  • Create clinical assignment cards and CI recognition certificates for the PTA program
  • Create blank course calendars for each semester, collect completed calendars from NURS course coordinators
  • Travel to other campuses as needed to assist Health Programs faculty.
  • Prepare routine office correspondence
  • Recognize and maintain confidentiality and security of sensitive data
  • Assume duties of other Health Programs secretaries as needed/other duties as assigned.
Master of Science: Information Sciences (in progress), Expected in 2018
University of Tennessee - Knoxville, Tennessee
Bachelor of Science: Psychology, Expected in 2013
King University - Bristol, Tennessee
With Distinction
Associate of Arts: Music, Expected in 2010
Walters State Community College - Morristown, Tennessee
academic, budget, clerical, documentation, editing, filing, form creation, office administration, recruitment, reporting, research, scheduling, spreadsheets, statistics, telephone, website

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School Attended

  • University of Tennessee
  • King University
  • Walters State Community College

Job Titles Held:

  • Executive Secretary, Health Programs
  • Secretary 2/Executive Aide


  • Master of Science
  • Bachelor of Science
  • Associate of Arts

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