LiveCareer-Resume

executive sales manager resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

My passion and dedication has made me a very motivated, hardworking proactive manager with over 25 years experience. Skilled in operations, sales and development. Highly personable and efficient leader with the ability to work both independently and as a part of a team in a changing and multi tasking environment. Characterized throughout my career for personal tenacity, autonomous work ethic an an articulate communication style that inspires my team to act decisively toward a common goal.

A professional with extensive operations experience, offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Exceptional communication skills, that thrives in a fast-paced, hands-on, growth-orientated work environment.

Skills
  • Dynamic Operations Manager
  • Highly motivated natural leader
  • Operating Procedures and Policies
  • Budgeting and Expenditures
  • Staff Training and Development
  • Team Recruiting and Onboarding
  • P&L Management
  • Relationship Building
  • Performance Evaluations
  • Customer Complaint Resolution
  • Verbal and Written Communication
  • Closing Techniques
  • Savvy Negotiator
  • Contract Management
  • Marketing Strategy Development
  • Delegating Assignments and Tasks
  • Investigating Complaints
  • Recruitment and Hiring
  • Labor and Overhead Cost Estimation
  • Documentation and Recordkeeping
Experience
Executive Sales Manager, 02/2017 - 11/2022
Tuma Agencies Baraboo, WI,
  • Met assigned targets for profitable sales volume, market share and key financial performance objectives.
  • Developed innovative advertising, public relations, social media and events to advance brand marketing efforts.
  • Supported sales team members to drive growth and development.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Oversaw regional and local sales managers and staff.
  • Determined price schedules and discount rates.
  • Prepared budgets and approved budget expenditures.
  • Resolved customer complaints regarding sales and service.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
Operations Manager, 06/2013 - 07/2017
Pilot Freight Services WA, State,
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
  • Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Optimized profits by controlling food, beverage and labor costs.
  • Managed accounts payable, accounts receivable and payroll.
  • Created detailed reports on weekly and monthly revenues and expenses.
Regional Sales Manager, 02/2009 - 05/2011
Amtrust Financial Services, Inc. Las Vegas, NV,
  • Penetrated new markets by investigating competitor products, services and trends.
  • Supported sales team members to drive growth and development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Determined price schedules and discount rates.
  • Prepared budgets and approved budget expenditures.
  • Conducted market research and reported on competitors.
  • Conducted pre-need consultations to educate clients on available funeral plans.
  • Addressed all client questions and requests for information relating to funeral services and pricing.
  • Drafted professional correspondence and marketing materials.
Education and Training
NY Life Accident & Health: , Expected in 10/2004
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Kaplan - New York, NY,
GPA:
Status -
New York Real Estate License: , Expected in 11/2001
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NYU - NYC,
GPA:
Status -
High School Diploma: , Expected in 01/1994
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Gen Douglas Macarthur Senior High School - Levittown, NY
GPA:
Status -

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Resume Overview

School Attended

  • Kaplan
  • NYU
  • Gen Douglas Macarthur Senior High School

Job Titles Held:

  • Executive Sales Manager
  • Operations Manager
  • Regional Sales Manager

Degrees

  • NY Life Accident & Health
  • New York Real Estate License
  • High School Diploma

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