LiveCareer-Resume

executive sales consultant resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Accomplished Inside Sales Representative with number years of sales excellence skilled at exceeding sales objectives on monthly basis. Persuasive communicator and analytical problem-solver consistently uncovers customer needs and matches with company offerings. Routinely records customer information and maintains software database by obtaining, entering and verifying required data. I love connecting and talking to people by giving them the best customer service experience they’ve ever had.

Skills
  • Processing payments
  • Effective customer upselling
  • Food safety and sanitation
  • Stock management
  • Team member motivation
  • Opening and closing procedures
  • Organizational skills
  • Team building
  • Critical thinking
  • Team management
  • Time management
  • Microsoft Office
  • Problem resolution
  • Conflict resolution
  • Staff training and motivation
Education and Training
Meredith College Raleigh, NC Expected in 05/2013 Bachelor of Arts : Interpersonal Communication - GPA :
Experience
Leidos Holdings Inc. - Executive Sales Consultant
Des Plaines, IL, 06/2015 - 10/2018
  • Reset store displays for special events and seasonal merchandise changes.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Produced sales documents, finalized deals and filed records.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Listened to customer needs to identify and recommend optimal product of service selections.
  • Executed number outbound calls each week to existing customers, resulting in number % increase in sales.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.
  • Answered number calls per time frame to assist with customer questions and concerns.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Belk - Manager for Bobbi Brown Cosmetics
City, STATE, 08/2012 - 08/2014
  • Assisted customers in selecting correct products to fit skincare regimen or makeup routine.
  • Recommended additional products and services based upon information provided or items already selected.
  • Highlighted new products by creating displays to enhance brand awareness and amplify engagement.
  • Completed sales transactions and processed merchandise return, maintaining proper accountability of register.
  • Determined cosmetic needs based on customer's personal features and preferences.
  • Assisted in daily store recovery and replenishment.
  • Attended trainings and seminars to gain product line proficiency.
  • Educated clients on benefits of products with full consultation, including cosmetic application.
  • Implemented merchandising displays and promotional products to meet marketing standards.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Mentored newly hired [Job title]s in upselling techniques, [Skill] and [Skill] to improve sales expertise.
  • Increased sales on consistent basis by developing and maintaining key customer relationships.
  • Increased YOY sales [Number]% and grew margins by effectively introducing new products within [Number] months.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
  • Implemented [Type] and [Type] strategic plans, realizing sales revenue increase $[Amount] within [Timeframe].
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Cultivated lucrative relationships with clients through active engagement, issue resolution and [Skill] talents.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
  • Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Checked inventory system to locate items at other stores, improving sales rates number%.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
Rje Telecom - Cad-drafter
City, STATE, 08/2009 - 10/2011
  • Received and reviewed details from design professionals to determine precise measurements for drawing preparation.
  • Collaborated with architects, engineers and customers to quickly resolve planning and construction issues on over [Number] projects.
  • Supported design staff with all AutoCAD related issues.
  • Oversaw [Number] drafting and design projects from concept through delivery.
  • Rendered system designs and computerized blueprints using [Software] according to specifications, timeframes, inventories and budgets.
  • Evaluated architectural and engineering sketches and interpreted layouts to create detailed blueprints for [Type] projects using [Software].
  • Mentored new drafters in [Skill] and [Skill] to maximize performance and accuracy.
  • Exercised knowledge of [Type] codes to draft projects.
  • Captured and reconfigured data from hard copy prints and markups for efficient use in modern electronic environment.
  • Coordinated with project engineer on final as-built drawings so department and customer had accurate record of final design implemented on site.
  • Received and reviewed details from design professionals to build in-depth representations of components and machine parts.
  • Created designs using computer programs such as AutoCAD and [Software] to complete shop drawings.
  • Implemented revisions as required by engineering, customer or suppliers.
  • Managed assignments and teams working at different stages of diverse project types using [Skill] and [Skill].
  • Created schematic renderings in computer-aided software to produce 2D and 3D models.
  • Documented team work hours and submitted reports.

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Resume Overview

School Attended

  • Meredith College

Job Titles Held:

  • Executive Sales Consultant
  • Manager for Bobbi Brown Cosmetics
  • Cad-drafter

Degrees

  • Bachelor of Arts

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