Executive Personal Assistant Resume Example First Class Cruises

EXECUTIVE PERSONAL ASSISTANT

Executive Personal Assistant

Organized, attentive, and detail-oriented Executive Personal Assistant looking for an opportunity to assist business leaders with a wide range of tasks. Successful at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands. Eager to offer personal and executive support with excellent communication and leadership skills demonstrated through 20 years of performance within various industries. Able to maintain organizational structure while enforcing policy and procedures and creating a company culture.

Skills

Advanced Clerical Knowledge
AR/AP
Business Writing
Client Interaction
CRM
Data Security
Expense Tracking
Ironclad Discretion
MS Office

Project Coordination
Ruthless Prioritization
SalesForce
Schedule and Calendar Planning
Strategic Multi-Tasker
Strong Interpersonal Skills
Tech Prowess
Travel Administration
Zoom

Proficient Skill Set

Ability to model scenarios for teambuilding
Strength to translate competencies into skill and knowledge development areas
The aptitude to respond quickly to changing, dynamic environments
Essential electronic tools (e.g., Google Docs, Hootsuite, Mailchimp, Monday-Project Management, MS Office Suite, Salesforce, Zoho CRM, Zoom)
Strategic account management, including negotiating customer contracts
18 years of proven success in training various levels of professionals

Work History

Executive Personal Assistant06/2019 to Current
First Class Cruises – Boca Raton, FL

Maintained appropriate filing of personal and professional documentation.
Screened personal and business calls and directed them accordingly.
Followed procedures at all times for personal and team safety.
Oversaw personal and professional calendars and coordinated appointments for future events.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve personnel effectiveness.
Arranged corporate and office conferences for company employees and guests.
Developed organizational procedures and systems for office personnel, including filing, payroll, and scheduling.
Organized international and domestic travel arrangements for staff members, including complex air, ground transfers, hotel, and meeting arrangements.
Delivered expert personal administrative support and efficiently safeguarding confidential documentation.
Secured optimal program efficiency for three executive members and administrative support staff and up to 15 field contractors.
Maintained computer and physical filing systems.
Able to create high-level reports and presentations.
Maintained excellent attendance record, consistently arriving to work on time.
Furnished Board of Directors with monthly operations reports.
Completed required documentation and reports for compliance planning.
Maintained appropriate filing of personal and professional documentation.

Sales, Business Development Special Programs03/2016 to 05/2019
CP Franchising LLC – Coral Springs, FL

Cross-trained existing employees to maximize team agility and performance.
Demonstrated result-driven sales techniques to business development managers who grew franchisee sales by 38% within four weeks.
Analyzed and interpreted travel trends to facilitate franchisee travel offers.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet daily demand.
Increased sales by establishing goals and overseeing performance.
Created reports and presentations detailing business development activities.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.

Entrepreneur06/2000 to 03/2016
Travel Mgmt Solutions – Boca Raton, FL

Protected operations by keeping financial information confidential.
Created presentations to provide visualization and clear prospectus on new projects and cost demands for potential clients
Trained staff in office policy and procedures in line with office culture while incorporating personality and customer convenience.
Updated account activity, negotiated client contracts to secure business. Increased sales 32% after 2 years.
Identified growth opportunities by networking and building relationships with potential customers
Delegated tasks and oversaw performance to accomplish all required objectives.
Maintained up-to-date records to monitor operational conditions.
Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
Mapped income generating strategies to grow revenue.
Sourced top-quality candidates to fill key roles.

Soft Skills

Calendar Management
Communications
Conference Planning
Detailed-Oriented
Interpersonal Skills
Motivational Attitude
Presentations
Problem-solving skills
Report Writing
Research abilities
Resourceful
Self-Starter
Spreadsheets
Tech Savvy
Time management
Verbal and Written Communication

Certifications

Certified Associate in Project Management (CAPM)
Salesforce
Small Business
Woman-Owned Small Business
International Association of Administrative Professionals (IAAP)

Education

Bachelor of Arts: Business Management08/1983Stony Brook University- Stony Brook, NY

Associate of Arts: Marketing / Sales05/1979Suffolk County Community College- Selden, NY

Resume Overview

Companies Worked For:

First Class Cruises
CP Franchising LLC
Travel Mgmt Solutions

School Attended

Stony Brook University
Suffolk County Community College

Job Titles Held:

Executive Personal Assistant
Sales, Business Development Special Programs
Entrepreneur

Degrees

Bachelor of Arts : Business Management 08/1983
Associate of Arts : Marketing / Sales 05/1979

Executive Personal Assistant Resume Example

Resume Score: 80%

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