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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Enterprising Executive Assistant polished in supporting busy company owners and leadership. Expertly assists with both business and personal requirements to promote productivity. Highly-organized with talent for multitasking using superior time management and decision-making abilities.

Skills
  • Administrative support specialist
  • Excellent communication skills
  • Perform well in high-demand, fast-paced environments
  • Client satisfaction
  • Cash management experience
Education and Training
Strayer University Washington, DC Expected in Bachelor of Science : International Business - GPA :
Experience
Centrum Medical Ventures - Executive Personal Assistant
Plano, TX, 01/2021 - Current
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Oversaw executive schedules for team of company leaders.
  • Supported advertising and promotional initiatives by creating marketing materials.
  • Made travel arrangements and reservations.
  • Organized personal and professional calendars, including reminders for upcoming meetings and events.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
  • Typed documents, updated websites and compiled information for meetings.
Glass Doctor - Norcross - Office Assistant
Conroe, TX, 06/2019 - 10/2020
  • Operated mail processing equipment and manually sorted mail.
  • Updated employee paperwork and records.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Answered office phone and emails to schedule appointments, forward information and complete orders.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Maintained project-related records, including contracts and change orders.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Jack In The Box, Inc. - General Manager
Collinsville, IL, 05/2015 - 12/2018
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
Capstone Logistics - Operations Manager
Longview, TX, 10/2008 - 09/2013
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Oversaw financial management activities, including budget management, accounting and payroll.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
  • Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
  • Resolved issues, including challenges regarding circuits, websites, vendors and telecoms.
  • Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
  • Performed timely and budget-complying project management on multi-faceted issues.
  • Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
  • Reduced costly waste in manufacturing by identifying and eliminating overproduction.
  • Contributed to development and evaluation of service level agreements that complied with established operational parameters.

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Resume Overview

School Attended

  • Strayer University

Job Titles Held:

  • Executive Personal Assistant
  • Office Assistant
  • General Manager
  • Operations Manager

Degrees

  • Bachelor of Science

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