Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Precise Accounts Payable Specialist with 10 years of experience working with Commercial accounts. Skilled at fixing account and data discrepancies with professionalism and using Epicor - Prophet 21 . Proven history of resourcefulness, accuracy and extensive knowledge of Collection.
Highly organized and detail-oriented Executive Administrative Assistant with more than 11 years of experience supplying thorough, organized administrative support to senior executive team. Key support team member for events, and travel arrangements. Excellent track record managing administrative team. Budget Analysis, Excellent Verbal & Written Communicator, Skilled and Analysis of Reports
Skills
Microsoft Office: Word, Excel, Power Point
Windows Operating Systems
CRM Software; Epicor- Profit 21, Visual Supplier
Travel arrangements
Maintaining calendar
Customer Service
Data Entry
Edit; books, scripts
Film production; shoot schedule, casting, script distribution
Marketing collateral
Research
Filing and data archiving
Mail handling
Multi-line phone proficiency
Report analysis
Business writing
AR/AP
Database Management
Administrative support
Work History
04/2010 to Current
Fuel Management Accounts Receivable SpecialistCentrum Medical Ventures – Dallas, TX,
Develop and prepare all corporate contracts and correspondence for CFO and VP of Sales, i.e. Special billing, spreadsheets, delinquency letters, bankruptcy court claims.
In charge of investigating and analyzing order entries and billing data. Responsible for new commercial application processing, background reviews, and reference confirmations.
Accountable for fully resolving or reducing account delinquencies. Reduced past due clients from 5.5 million to 2.3 million in 9 months after not having a collections officer.
Organize, prepare, and deceminate monthly, quarterly, and annual AR Aging Reports.
Responsible for account processing for 29 account reps. Collaborate and liaise with Warehouse Managers in 6 locations.
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Worked with staff accountant, customer service and assisted account sales representatives to properly apply customer remittances.
Performed targeted collections on past due accounts aged over 31-90 days to formulate payment plans and discuss restructuring options.
Researched and resolved customer claims related to shortages, discount violations and returns. Matched purchase orders with invoices and recorded necessary information.
Prepared and mailed invoices to customers, processed payments and documented account updates. Processed tax exempt certificates, coupons and vendor credit inquiries.
Managed and responded to all correspondence and inquiries from customers and vendors. Communicated with customers to identify and resolve outstanding payments.
09/2013 to Current
Executive Personal AssistantBaylor Scott & White Health – Aledo, TX,
Proof read film scripts.
Edit dialogue for the writers books & film scripts.
Maintain all social media accounts.
Create power point promotions i.e. Personal appearances, film promotions, events.
Assist in arranging casting calls for film production.
Create contractual agreements, letters of intent, biography's, web content, transcribe dialogue.
Liaise to cast and production team.
Coordinated meetings involving 10-30 cast members, 2-6 presenters, and encompassing daily production schedule, remote location arrangements, and senior executive accommodations.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Worked with Director, Executive Producer and Cinematographer to coordinate and complete shoot schedule for the active film project.
Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Organized and updated schedules for more than 45 cast members, crew members, executive producer.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
01/2008 to 04/2010
Temp WorkerGodshall – City, STATE,
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept reception area clean and neat to give visitors positive first impression.
Provided clerical support to 25 company employees by copying, faxing and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Routed incoming calls and faxes and drafted detailed messages to expedite response.
Executed record filing system to improve document organization and management.
06/2009 to 10/2009
Skin Care SpecialistDillard's - Clinque – City, STATE,
Developed individualized, therapeutic skin care programs.
Fostered friendly, warm and exceptional customer experience.
Recommended retail products for at-home use.
Welcomed clients arriving for appointments.
Analyzed skin condition and made appropriate product recommendations.
Informed guests of appropriate products available to increase retail sales.
Performed special anti-oxidant, acne and microdermabrasion facial services.
Performed consultations for patients before scheduling treatments.
Advised clients on proper home-care regimens.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Scheduled onsite and offsite makeup appointments for clientele.
Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Consistently received positive performance reviews from guests.
Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
03/2009 to 06/2009
Retail Sales AssoicateDillard's – City, STATE,
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Greeted customers, helped locate merchandise and suggested suitable options.
03/2004 to 10/2007
National Administrative Sales AssistantCox Radio Inc – City, STATE,
Confidential document control and management for General Sales Manager, National Sales Managers, and local Sales Managers.
Based on Arbitron ratings; designed and developed sales and marketing collateral.
Reduced past due issues 2.5 million to $800 Thousand in 8 months after not having a collection officer on staff.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Assisted National Accounts Sales Manager with Invoice reconciliation and daily commercial availability report.
Maintained excellent attendance record, consistently arriving to work on time.
Increased customer satisfaction by resolving billing and past due issues.
Completed clerical tasks such as filing, copying and distributing mail.
Followed all policies, regulations, dress codes and schedules.
Loaded, unloaded and moved material to and from storage and production areas.
Learned how to complete Air Traffic "Commercial" Avail Report with minimal supervision, contributing to successful commercial rotation.
07/1999 to 03/2004
Executive Administrative Sales AssistantWSPA TV 7 – City, STATE,
Assisted Research Director with quarterly rating book - 350 page presentation; Generate spreadsheets for special publications.
Assist in maintaining all customer files; Write correspondence for management.
Maintained all confidential files for: General Sales Manager, Local and National Sales Managers.
In charge of maintaining calendar appointments, travel arrangements for General Sales Manager.
Supported needs of the General Sales Manager and the Traffic Manager with skill and efficiency.
Followed all policies, regulations, dress codes and schedules.
Developed team communications and information for Quarterly Sales Development meetings.
Performed administrative duties, including Data Mail outs and Sales Order entry.
Completed clerical tasks such as filing, copying and distributing mail.
Assisted Traffic Manager with Commercial Spot Entry and Produce a daily air commercial log responsibilities.
Loaded, unloaded and moved material to and from storage and production areas.
Learned how to complete daily PACE Report and with minimal supervision, contributing to successful sales gains and creating new incentives.
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