Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth. Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills. Seasoned professional possessing extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward spirals by overhauling systems, processes and training programs. Dependable and driven I am Driven with independent a very suitable approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Innovative Management Specialist dedicated to boosting all areas of operations and business administration. Driven leader with proven track record of enhancing operations by conducting in-depth analyses and implementing changes yielding impactful results. Talented at developing strategies and communications to help businesses reach and engage target audiences.
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- Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Organized and spearheaded community outreach programs, including shadowing and mentor programs focused on helping middle school students plan for college or vocational education opportunities and participate in local civic processes.
- Provided spiritual and administrative leadership to church, including managing daily operations, developing and administering annual budget, delivering compassionate pastoral care to community and leading worship services, ordinances, funerals and weddings.
- Led programs such as worship, study, fellowship and service opportunities.
- Provided spiritual care through visitation, counseling and prayer.
- Worked with stewardship to promote responsible biblical stewardship.
- Oversaw administration and management of all areas of ministry.
- Officiated special services such as weddings, funerals, baptisms and nursing home services.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Monitored social media and online sources for industry trends.
- Supervised and led employees to high performance levels in cross-functional matrix management structure.
- Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Supported marketing programs and campaigns with content and messaging to drive demand.
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Identified and capitalized on community business opportunities with effective networking.
- Devised and deployed successful marketing strategies, dramatically boosting store ranking.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Oversaw inventory to reduce inaccuracies and ensure proper equipment maintenance.
- Surveyed and controlled access to restricted areas to reduce incidents and theft by monitoring traffic of personnel and visitors.
- Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Directed logistical training procedures in accordance with military regulations.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Developed and led training programs in preparation for combat.
- Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Trained in use of tear gas, passive ordnance and explosives.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
- Authored daily activity, incident, safety, repair and irregularity reports.
- Maintained security of local areas and performed route clearance for visiting high-ranking officials.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Developed innovative sales proposals to promote product quality and showcase market comparisons.
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Controlled spending on overhead and equipment by devising and executing cost-management procedures.
- Mentored and motivated team members to efficiently achieve challenging business goals.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Completed inventory purchases and oversaw restocking.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Gained territory by negotiating beneficial contracts and conducting numerous cold calls.
- Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.
- Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Financial - Compiled inventory lists and worked with vendors for product pricing and special orders.Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.Handled guest complaints, maintaining a positive dining experience for all rest.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
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Resume Overview
School Attended
- Largo High School
- Prince George's Community College
Job Titles Held:
- Executive Pastor
- General Manager
- Enlisted Soldier
- Asst General Manager
Degrees
- High School Diploma
- Associate of Arts
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