executive lead concierge resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Recent graduate with a Top Secret clearance. Excellent in time management and problem solving skills. Highly organized with the ability to manage multiple projects and consistently meet deadlines. Energetic entry level business administration professional who is dedicated to creating efficiency at all levels of management.
Core Qualifications
Strong understanding of business efficiency methods
Able to work independently or as part of a team
Proactive problem solver and analytical thinker
Works well with all levels of management
Strategic thinking and planning abilities
Strong presentation, communication, and interpersonal skills
Ability to analyze diverse information and formulate recommendations quickly
Quality Management
Work Experience
09/2015 to 02/2017
Executive (Lead) ConciergeAscend Learning – , ,
Assist in scheduling and ensuring that all shifts are covered at
the start and end of each work shift
Promote programs, outings, and
events, encouraging participation and assisting residents and/or guests with
registration
Provide
support to the customer relations and business operations team members,
assisting with business office
responsibilities, accounts receivables,
and other administrative duties for the community
Develop
relationships with local business owners and VIPs in order to fulfill requests
Receiving & delivering
packages.
Handle and assist
resident's service request. Help residents with immediate needs (i.e. Resident
lock-outs)
2016 to 08/2016
International Business Consultant Dreambox Learning – , ,
Provided international customers with up-to-date information on
new products, special offerings, pricing, and
procedural changes.
Collect,
merge, and cleanse various datasets in Excel
Host project team calls: collect and
publish meeting minutes
Create PowerPoint presentations with
a high attention to detail and formatting
10/2012 to 11/2013
Certified Customer Service Representative SupervisorACS – City, STATE,
Contacted customers in database regarding products and services offered
Assisted with individual
health care plans
Floor leader of other representatives and handle inbound calls.
05/2011 to 05/2012
Lead Mobile Sales ConsultantBest Buy Mobile – City, STATE,
Support the store manager in the day-to-day operation of the store
Provide customer services, assisted with wireless products, accessories, pricing plans and service
features, responsible for all aspects of sales (customer contracts & warranties, customer payments
transactions), analyzed store and personal performance indicators against team selling behaviors and
goals, assisted management in action plan development to address objetctive in order to achieve
desired results.
01/2010 to 01/2016
Office ManagerFEM Nursing Services – City, STATE,
Managing the Managing the clerical staff and organizing their duties staff and organizing their duties
Planning, organizing and controlling the entire office administration
Organize introduction and training sessions for the new employees
Education
Expected in 2015 to to
Bachelor of Science: Business Administration Frostburg State University - Frostburg, MD GPA:
Expected in 2017 to to
MBA: University of Maryland University College - Upper Marlboro, MD GPA:
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Resume Overview
School Attended
Frostburg State University
University of Maryland University College
Job Titles Held:
Executive (Lead) Concierge
International Business Consultant
Certified Customer Service Representative Supervisor