Executive Assistant To The President resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Talented Real Estate Agent successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing calmly with all types of client requests. Creative problem-solver skilled in time management and preparatory work.
Skills
MO Association of Realtors
Market monitoring
Leasing and sales
Sales closing
Contracting
Buyer contracts
Property tours and inspections
Marketing and advertising
Contract negotiation
Detail-oriented
Strong organizational skills
Client-oriented
Works well independently
Customer service
Flexible schedule
Excellent teamwork
Stocking and replenishing
Cash handling
Order accuracy
Tableside service
Sale expertise
Point of sale knowledge
High-volume dining
Work History
Executive Assistant to the President, 05/2019 to Current Trocaire College – Buffalo, NY,
Sorted and managed all emails and voicemails President recevied on levels of importance.
Managed President's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Promoted team productivity by keeping supplies organized and well-stocked.
Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Allocated executive tasks and managed complex calendars and administrative functions.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Used Outlook to coordinate meetings, appointments and tasks for 2 senior executives.
Developed and maintained internal client filing system.
Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Screened calls and emails and initiated actions to respond or direct messages.
Organized and coordinated conferences and monthly meetings.
Scheduled appointments and handled calenders for senior leadership.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Located and attached appropriate files to incoming correspondence requiring replies.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Maintained daily appointment calendars for president.
Maintained confidential, administrative support to executive team and members of board of directors.
Created appropriate documentation for members of board and senior leadership before meetings.
Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
Screened incoming mail, publications and other correspondence directed to management team members.
Processed invoices for market data subscriptions, continuing education and memberships.
Server, 06/2018 to 12/2019 Eataly – Los Angeles, CA,
Cleaned and disinfected kitchen area including floors, work tables, tools and equipment.
Promoted items on beverage lists and restaurant specials.
Monitored guests for intoxication and immediately reported concerns to management.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt, courteous service to patrons.
Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
Received frequent customer compliments for going above and beyond normal duties.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Guided guests through menus while demonstrating thorough knowledge of food, beverages and ingredients.
Offered customers efficient service to maintain high satisfaction scores.
Checked identification to enforce age requirement for alcoholic beverages.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into the register.
Executed quality assurance practices to provide positive customer dining experiences.
Answered telephones and completed financial transactions for other team members.
Clarified guest concerns and issues, taking action to rectify problems and improve guest satisfaction.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Monitored cash intake and deposits, ensuring 100% accuracy.
Trained incoming staff regarding restaurant's practices, culture and procedures.
Reported accidents, injuries or unsafe work conditions to manager.
Real Estate Agent, 06/2016 to 12/2018 Tom Toole Sales Group – Bala Cynwyd, PA,
Still have my license, currently not selling as of 2020
Negotiated, facilitated and managed real estate transactions.
Advertised client properties on websites, through social media and in real estate guides.
Continually stayed up-to-date on mortgage rates and related real estate news.
Generated referrals to various real estate agents.
Greeted and registered new clients.
Created and implemented marketing plans to drive sales.
Guided clients from beginning to end of the home buying process in choosing the right property.
Communicated with clients to understand property needs and preferences.
Negotiated contracts on behalf of clients.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Informed home buyer of the sales, construction and warranty processes.
Accompanied buyers and sellers to home inspections and appraisals.
Worked closely with clients to get the appropriate loans, inspections and credit reports.
Presented purchase offers to sellers for consideration.
Generated listings for sales and rental properties through cold calls and referrals.
Prepared and organized documents for co-op board interviews.
Developed and maintained a list of properties suited to different needs and budgets.
Negotiated final sales prices with home sellers.
Developed and maintained relationships with clients through networking, postcards and cold calling.
Maintained connections with clients to encourage repeat business and referrals.
Showed properties to potential buyers and other brokers at open houses and by appointment.
Communicated between buyers and sellers about property transactions.
Coordinated appointments to show marketed properties.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Oversaw the advertising of properties for web and print media.
Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in Kansas City metro area.
Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Education
Associate's: Interpersonal Communications , Expected in Missouri State University - Springfield, MO GPA:
: Undecided , Expected in Metropolitan Community College - Kansas City - Kansas City, MO GPA:
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