Executive Assistant To The President Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Talented Real Estate Agent successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing calmly with all types of client requests. Creative problem-solver skilled in time management and preparatory work.

  • MO Association of Realtors
  • Market monitoring
  • Leasing and sales
  • Sales closing
  • Contracting
  • Buyer contracts
  • Property tours and inspections
  • Marketing and advertising
  • Contract negotiation
  • Detail-oriented
  • Strong organizational skills
  • Client-oriented
  • Works well independently
  • Customer service
  • Flexible schedule
  • Excellent teamwork
  • Stocking and replenishing
  • Cash handling
  • Order accuracy
  • Tableside service
  • Sale expertise
  • Point of sale knowledge
  • High-volume dining
Work History
Executive Assistant to the President, 05/2019 to Current
Trocaire College Buffalo, NY,
  • Sorted and managed all emails and voicemails President recevied on levels of importance.
  • Managed President's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Used Outlook to coordinate meetings, appointments and tasks for 2 senior executives.
  • Developed and maintained internal client filing system.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Screened calls and emails and initiated actions to respond or direct messages.
  • Organized and coordinated conferences and monthly meetings.
  • Scheduled appointments and handled calenders for senior leadership.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Located and attached appropriate files to incoming correspondence requiring replies.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Maintained daily appointment calendars for president.
  • Maintained confidential, administrative support to executive team and members of board of directors.
  • Created appropriate documentation for members of board and senior leadership before meetings.
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
  • Screened incoming mail, publications and other correspondence directed to management team members.
  • Processed invoices for market data subscriptions, continuing education and memberships.
Server, 06/2018 to 12/2019
Eataly Los Angeles, CA,
  • Cleaned and disinfected kitchen area including floors, work tables, tools and equipment.
  • Promoted items on beverage lists and restaurant specials.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt, courteous service to patrons.
  • Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Guided guests through menus while demonstrating thorough knowledge of food, beverages and ingredients.
  • Offered customers efficient service to maintain high satisfaction scores.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into the register.
  • Executed quality assurance practices to provide positive customer dining experiences.
  • Answered telephones and completed financial transactions for other team members.
  • Clarified guest concerns and issues, taking action to rectify problems and improve guest satisfaction.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Monitored cash intake and deposits, ensuring 100% accuracy. 
  • Trained incoming staff regarding restaurant's practices, culture and procedures.
  • Reported accidents, injuries or unsafe work conditions to manager.
Real Estate Agent, 06/2016 to 12/2018
Tom Toole Sales Group Bala Cynwyd, PA,
  • Still have my license, currently not selling as of 2020
  • Negotiated, facilitated and managed real estate transactions.
  • Advertised client properties on websites, through social media and in real estate guides.
  • Continually stayed up-to-date on mortgage rates and related real estate news.
  • Generated referrals to various real estate agents.
  • Greeted and registered new clients.
  • Created and implemented marketing plans to drive sales.
  • Guided clients from beginning to end of the home buying process in choosing the right property.
  • Communicated with clients to understand property needs and preferences.
  • Negotiated contracts on behalf of clients.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Informed home buyer of the sales, construction and warranty processes.
  • Accompanied buyers and sellers to home inspections and appraisals.
  • Worked closely with clients to get the appropriate loans, inspections and credit reports.
  • Presented purchase offers to sellers for consideration.
  • Generated listings for sales and rental properties through cold calls and referrals.
  • Prepared and organized documents for co-op board interviews.
  • Developed and maintained a list of properties suited to different needs and budgets.
  • Negotiated final sales prices with home sellers.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Communicated between buyers and sellers about property transactions.
  • Coordinated appointments to show marketed properties.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Oversaw the advertising of properties for web and print media.
  • Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in Kansas City metro area.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Associate's: Interpersonal Communications , Expected in
Missouri State University - Springfield, MO
: Undecided , Expected in
Metropolitan Community College - Kansas City - Kansas City, MO

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Resume Overview

School Attended
  • Missouri State University
  • Metropolitan Community College - Kansas City
Job Titles Held:
  • Executive Assistant to the President
  • Server
  • Real Estate Agent
  • Associate's
  • Some College (No Degree)

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