Enterprising Senior Executive Administrator with [Number] years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.
Skills
Business writing
Proficiency in Microsoft Excel
Business administration
Employee training and development
Administrative support
Risk management
Project Management
Conference planning
Report analysis/writing
Strategic Planning
Education
University Of The CumberlandsWilliamsburg, KY, Expected in 12/2021 ā āMaster of Arts:Clinical Mental Health Counseling - GPA:
The Ohio State UniversityColumbus, OH, Expected in 06/2017 ā āBachelor of Arts:Psychology - GPA:
Minored in Legal Foundations of Society
Graduated magna cum laude
Work History
Lodge Management Group - Executive Assistant to the President/CEO Chicago, IL, 04/2019 - Current
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Worked with senior management to initiate new projects and assist in various processes.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Ohioguidestone - Client Rights Officer Fairlawn, OH, 01/2019 - Current
Examined complaints made by clients, conducted interviews and mediated disputes.
Performed audits and deep document reviews to verify compliance with applicable laws.
Collaborated with various agencies and workplaces to extend workplace understanding and enhance compliance.
Planned workshops to help workplaces remain complaint free and support diverse employees.
Took notes on interviews and other workplace investigations, compiled records and organized documentation for cases.
Investigated client care practices or alleged violations of laws to document and correct discriminatory factors.
Collaborated with various departments across the agency to achieve a positive .
Increased customer satisfaction by resolving interpersonal and department issues.
Alixpartners - Talent Acquisition Specialist Los Angeles, CA, 09/2018 - 04/2019
Promoted increased focus on internal talent mobility and emerging talent across organization.
Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
Created and drove talent acquisition and job placement strategies to attract diverse candidates.
Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.
Established consistent language and methodology for talent discussions, development and succession.
Created onboarding solutions to tailor options for provider hiring needs.
Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
Reviewed employment applications and background check reports to facilitate hiring process.
Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change and assess progress.
Created and implemented mental health care career website, recruitment selection tools and toolkits for onboarding and individual development plans.
Analyzed recruiting metrics to share reports and recommendations with stakeholders.
Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent.
Atrium Health - Outreach Specialist Troy, NC, 09/2017 - 03/2018
Coordinated mental health and chemical dependency services for the homeless population.
Focus interventions on daily living, socialization, community education, physical health and mental well being.
Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
Connected individuals with available and relevant resources.
Acted as main point of contact between management, clinical staffs and external community.
Worked with different disciplines to provide cohesive care to patients.
Managed support services and fostered communication among social workers, chemical dependency therapists, hospital staff and patients.
Educated young people about strategies for driving discussions and promoting social changes.
Increased referral rates by providing excellent service and building meaningful relationships with clients/patients and caregivers.
Evaluated treatment plans against individual goals and healthcare standards.
Helped patients receive appropriate, high-quality care with reasonable results.
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