Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Driven and resourceful Administrative professional with 21+ years of experience supporting work of high-achieving environments. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments.

  • Business writing
  • QuickBooks expert
  • Filing and data archiving
  • Multi-line phone proficiency
  • Advanced MS Office Suite
  • AR/AP
  • Report Development
  • Human Resources Management (HRM)
  • Bookkeeping
  • Report writing
  • Staff Management
  • Conference planning
  • Proofreading
  • Technical Support
  • Expense reporting
  • Report analysis
  • Employee training and development
  • Financial services
  • Travel coordination
  • Office management
  • Performance improvement
  • Administrative support
  • Extensive vocabulary
  • Schedule Management
  • Business administration
  • Scheduling
  • Sorting and labeling
  • Office administration
  • Schedule & calendar planning
  • Mail handling
Work History
Executive Assistant to the President, 10/2019 - Current
Rosewood Hotels & Resorts Dallas, TX,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Researched, proposed and implemented vendor agreements to decrease costs and improve services.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Administrative Specialist, 04/2018 - 09/2019
Sgs Group Naperville, IL,
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Coordinated meetings by reserving conference rooms and sending electronic meeting invitations to participants.
  • Transcribed meeting minutes for management's records.
  • Reduced intake processes time by developing application tracking and filing systems.
Computer Expert, 04/2018 - 06/2018
Filtration Group Fairburn, GA,
  • Promoted quality customer service by executing follow up procedures.
  • Accepted and processed payments and purchases for new equipment using POS system.
  • Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Selected correct products based on customer specifications and explained details and functionality of each.
  • Pleasantly greeted customers and determined individual needs by asking appropriate questions.
  • Answered questions from customers regarding products and services both by telephone and in-person.
  • Consulted with customers to assess desires and offered optimal products and services to meet individual needs.
  • Tracked and recorded department inventory products, including high-priced merchandise.
  • Collected payments for devices and packages.
  • Dealt with customer complaints and general client issues.
  • Modeled professionalism while working with team members to deliver results.
  • Monitored facility to provide clean, organized shopping experience.
  • Completed statement of work reports to provide correct billing for consultation services.
  • Maintained detailed records of client conversations and customer service.
Office Administrator, 06/2015 - 01/2017
K. K. Mehta CPA City, STATE,
  • Maintained computer and physical filing systems.
  • Compiled and reviewed data and delivered reports of financial statuses.
  • Created detailed financial reports based on financial statuses and data.
  • Designed and executed audits while coordinating efforts to obtain control and financial documentation.
  • Analyzed data and presented reports of financial statuses.
  • Setup accounts, ledgers and reporting systems per GAAP standards and regulatory requirements.
  • Developed and trained client staff in managing accounting and bookkeeping systems.
  • Supervised accounting and booking training procedures for new staff members.
  • Collected and arranged financial information and entered details into financial management system.
  • Followed up with customers to collect specific financial information and verify details for preparation of annual 1095 forms.
  • Contacted customers to immediately find resolutions for escalated issues, including taxation issues.
Bachelor of Arts: Pyschology, Expected in
Govt. College - Chandigarh,

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School Attended

  • Govt. College

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  • Bachelor of Arts

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