- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Driven and resourceful Administrative professional with 21+ years of experience supporting work of high-achieving environments. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments.
- Business writing
- QuickBooks expert
- Filing and data archiving
- Multi-line phone proficiency
- Advanced MS Office Suite
- AR/AP
- Report Development
- Human Resources Management (HRM)
- Bookkeeping
- Report writing
- Staff Management
- Conference planning
- Proofreading
- Technical Support
- Expense reporting
| - Report analysis
- Employee training and development
- Financial services
- Travel coordination
- Office management
- Performance improvement
- Administrative support
- Extensive vocabulary
- Schedule Management
- Business administration
- Scheduling
- Sorting and labeling
- Office administration
- Schedule & calendar planning
- Mail handling
|
Executive Assistant to the President, 10/2019 - Current
Rosewood Hotels & Resorts – Dallas, TX,
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Administrative Specialist, 04/2018 - 09/2019
Sgs Group – Naperville, IL,
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and directed incoming mail and prepared outgoing mail.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Coordinated meetings by reserving conference rooms and sending electronic meeting invitations to participants.
- Transcribed meeting minutes for management's records.
- Reduced intake processes time by developing application tracking and filing systems.
Computer Expert, 04/2018 - 06/2018
Filtration Group – Fairburn, GA,
- Promoted quality customer service by executing follow up procedures.
- Accepted and processed payments and purchases for new equipment using POS system.
- Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Selected correct products based on customer specifications and explained details and functionality of each.
- Pleasantly greeted customers and determined individual needs by asking appropriate questions.
- Answered questions from customers regarding products and services both by telephone and in-person.
- Consulted with customers to assess desires and offered optimal products and services to meet individual needs.
- Tracked and recorded department inventory products, including high-priced merchandise.
- Collected payments for devices and packages.
- Dealt with customer complaints and general client issues.
- Modeled professionalism while working with team members to deliver results.
- Monitored facility to provide clean, organized shopping experience.
- Completed statement of work reports to provide correct billing for consultation services.
- Maintained detailed records of client conversations and customer service.
Office Administrator, 06/2015 - 01/2017
K. K. Mehta CPA – City, STATE,
- Maintained computer and physical filing systems.
- Compiled and reviewed data and delivered reports of financial statuses.
- Created detailed financial reports based on financial statuses and data.
- Designed and executed audits while coordinating efforts to obtain control and financial documentation.
- Analyzed data and presented reports of financial statuses.
- Setup accounts, ledgers and reporting systems per GAAP standards and regulatory requirements.
- Developed and trained client staff in managing accounting and bookkeeping systems.
- Supervised accounting and booking training procedures for new staff members.
- Collected and arranged financial information and entered details into financial management system.
- Followed up with customers to collect specific financial information and verify details for preparation of annual 1095 forms.
- Contacted customers to immediately find resolutions for escalated issues, including taxation issues.
Bachelor of Arts: Pyschology, Expected in
-
Govt. College - Chandigarh,
GPA:
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