Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Driven and resourceful Administrative professional with 21+ years of experience supporting work of high-achieving environments. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments.
Skills
Business writing
QuickBooks expert
Filing and data archiving
Multi-line phone proficiency
Advanced MS Office Suite
AR/AP
Report Development
Human Resources Management (HRM)
Bookkeeping
Report writing
Staff Management
Conference planning
Proofreading
Technical Support
Expense reporting
Report analysis
Employee training and development
Financial services
Travel coordination
Office management
Performance improvement
Administrative support
Extensive vocabulary
Schedule Management
Business administration
Scheduling
Sorting and labeling
Office administration
Schedule & calendar planning
Mail handling
Work History
Executive Assistant to the President, 10/2019 - Current Rosewood Hotels & Resorts – Dallas, TX,
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Worked with senior management to initiate new projects and assist in various processes.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Promoted team productivity by keeping supplies organized and well-stocked.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Used QuickBooks to produce monthly invoices, reports and other deliverables.
Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Researched, proposed and implemented vendor agreements to decrease costs and improve services.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Administrative Specialist, 04/2018 - 09/2019 Sgs Group – Naperville, IL,
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Prepared detailed documents and reports in adherence administrative processes.
Monitored and directed incoming mail and prepared outgoing mail.
Worked closely with others to accomplish timely invoicing and accounts receivables.
Coordinated meetings by reserving conference rooms and sending electronic meeting invitations to participants.
Transcribed meeting minutes for management's records.
Reduced intake processes time by developing application tracking and filing systems.
Computer Expert, 04/2018 - 06/2018 Filtration Group – Fairburn, GA,
Promoted quality customer service by executing follow up procedures.
Accepted and processed payments and purchases for new equipment using POS system.
Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
Upsold customers by recommending accessories and promotions to increase revenue.
Selected correct products based on customer specifications and explained details and functionality of each.
Pleasantly greeted customers and determined individual needs by asking appropriate questions.
Answered questions from customers regarding products and services both by telephone and in-person.
Consulted with customers to assess desires and offered optimal products and services to meet individual needs.
Tracked and recorded department inventory products, including high-priced merchandise.
Collected payments for devices and packages.
Dealt with customer complaints and general client issues.
Modeled professionalism while working with team members to deliver results.
Monitored facility to provide clean, organized shopping experience.
Completed statement of work reports to provide correct billing for consultation services.
Maintained detailed records of client conversations and customer service.
Office Administrator, 06/2015 - 01/2017 K. K. Mehta CPA – City, STATE,
Maintained computer and physical filing systems.
Compiled and reviewed data and delivered reports of financial statuses.
Created detailed financial reports based on financial statuses and data.
Designed and executed audits while coordinating efforts to obtain control and financial documentation.
Analyzed data and presented reports of financial statuses.
Setup accounts, ledgers and reporting systems per GAAP standards and regulatory requirements.
Developed and trained client staff in managing accounting and bookkeeping systems.
Supervised accounting and booking training procedures for new staff members.
Collected and arranged financial information and entered details into financial management system.
Followed up with customers to collect specific financial information and verify details for preparation of annual 1095 forms.
Contacted customers to immediately find resolutions for escalated issues, including taxation issues.
Education
Bachelor of Arts: Pyschology, Expected in - Govt. College - Chandigarh, GPA:
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