Versatile office assistant offering experience in office and team management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.
Skills
Report Distribution
Administrative Oversight
Reports and Financial Statements
Inquiry Response
Records Management Databases
Call Routing
Correspondence and Memos
Visitor Greeting
Work History
08/2018 to Current
Executive Assistant to the ClergyMechanics Bank – Dallas, TX,
Organized and coordinated conferences and monthly meetings.
Responded to emails and other correspondence to facilitate communication.
Processed financial expenses and reimbursements for church office.
Answered Phones and directed calls accordingly.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Created filing systems for management team.
Prepared documents, reports and communications for office and church using Office 365 and Adobe software.
Developed and updated spreadsheets and databases to track, analyze and report on attendance data.
Transcribed minutes of meetings and ran online Zoom meetings.
Filed paperwork and organized computer-based information.
Worked with senior clergy and staff to initiate new projects and assist in various processes.
Volunteered to help with special projects of varying degrees of complexity.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Promoted team productivity by keeping supplies organized and well-stocked.
Executed basic banking and bookkeeping tasks.
Upheld strict timetables by maintaining accurate, balanced calendars for full church and preschool.
Distributed church-wide announcements and communications. Newsletter; Website; Social Media.
Created bulletins and newsletters and maintained website.
05/2013 to 03/2018
Retail Area ManagerKid To Kid – City, STATE,
Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
Conducted ongoing staff development to help employees achieve growth within job roles.
Implemented policies and procedures for annual revenue-producing retail establishment.
Studied target markets and developed merchandising strategies.
Built and strengthened cross-functional partnerships to improve sales success.
Controlled store inventory and reviewed cash handling and operations reports.
Exhibited excellent people skills during interaction with employees and customers.
Trained and developed new employees for ease of transition into team.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Answered questions about store policies and addressed customer concerns.
Maintained customer satisfaction with quick and professional handling of product returns.
Trained team members in successful strategies to meet operational and sales targets.
Completed daily paperwork and computer entry of sales data as established by management.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Cultivated customer loyalty to enhance retention by delivering outstanding service.
Created visual store strategy based on market trends.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Submitted reports to senior management to aid in business decision-making and planning.
Handled inventories, cash and payroll procedures and managed controllable P&L line items.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
01/2012 to 11/2012
Circuit TrainerCurves Fitness – City, STATE,
Designed specific workout systems for individual clients based on performance ability.
Trained clients during strength training, cardio vascular exercise and stretching.
Explained exercise modifications and contraindicated movements to participants with history of injury.
Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Increased membership enrollment by using innovative sales and promotional techniques.
Motivated clients to achieve their personal fitness goals through developing and modifying routines.
Demonstrated correct use of gymnastic and exercise equipment for students to achieve maximum benefits.
Education
Expected in 02/2010
GED: O'Fallon Township High School - O'Fallon, IL, GPA:
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