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executive assistant to the chief executive officer resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Experienced in scaling, especially within the tech start-up space. Has successfully managed teams between 5 and 50 team members. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive/c-suite team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Excellent administrative, business, and operational leadership experience. Multidisciplinary professional versed in policy and procedure improvement strategies to meet changing demands. Recognized for minimizing labor costs and maintaining quality across board. Meticulous professional experienced in coordinating key activities for company leaders. Orchestrates travel arrangements, coordinates meetings, and manages records. Versed in cross-cultural business environments. Diverse background in business management. Facilitates multiple projects simultaneously. Considered a valuable, punctual employee with outstanding calendaring and organizational talents. Executive-level administrative, business, and operational leadership experience. Multidisciplinary professional versed in policy and procedure improvement strategies to meet changing demands. Recognized for minimizing labor costs and maintaining quality across board. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision, and event planning. Excellent research, project support and organizational abilities. Focused on driving productivity by leveraging advanced administrative support skills. Dedicated to maintaining open lines of communication with leadership and colleagues. Handles strategic planning, operational, and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service and coordinating team activities.

Skills
  • Human Resource Laws Knowledge
  • Administrative Support Specialist
  • Excel Spreadsheets
  • Travel Administration
  • Mail Management
  • Meeting Planning
  • Proper Phone Etiquette
  • Articulate and Well-Spoken
  • Strong Problem Solver
  • Professional and Mature
  • Executive Presentation Development
  • Critical Thinking
  • Meeting Minutes
  • Meeting Agenda Preparation
  • Calendar and Scheduling Software
  • Executive Schedule Management
  • Catering Coordination
  • Inquiry Response
  • Supply Ordering
  • Administrative Support
  • Access Control
  • Recordkeeping and Documentation
  • Invoice Preparation
  • Verbal and Written Communication
  • Executive Presentations
  • Mail Sorting and Distribution
  • Correspondence and Memos
  • Document Filing and Retrieval
  • Travel Arrangement Coordination
  • Administrative Oversight
  • Visitor Greeting
  • Bookkeeping and Basic Accounting
  • Data Research and Compilation
  • Customer Service
Experience
Executive Assistant to the Chief Executive Officer, 04/2021 to Current
UnicefBoston, MA,
  • Oversaw special event calendars for all employees group, factoring in availability and expected operational demands to keep workloads in balance.
  • Managed master Executive calendar for 10+ personnel.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Tracked completion of key deliverables to consistently meet deadlines.
  • Managed and tracked expenses to meet company budget requirements.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Managed daily invoices, reports and proposals.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Monitored office equipment and scheduled repairs.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Collected and analyzed information to produce concise reports.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Obtained signatures for financial documents and internal and external invoices.
  • Oversaw special event calendars for all employees, factoring in availability and expected operational demands to keep workloads in balance.
  • Managed master Executive calendar for 10+ personnel.
Server Trainer, 08/2019 to 06/2021
Erickson LivingNew Providence, NJ,
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Instructed new staff members on food handling procedures and service techniques.
  • Calculated charges, issued table checks and collected payments from customers.
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Worked directly with servers for more than 3 shifts during training process.
  • Worked directly with servers for more than 3 shifts during training process.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Prepared and led food service training programs to teach staff various tasks.
  • Supervised staff preparing and serving 250 meals per day.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Provided exceptional service to high volume of daily customers.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Watched new staff for concerns such as drug use and card skimming.
  • Trained new employees on service standards and menu items to improve onboarding processes.
  • Resolved guest issues related to food quality, service times and incorrect orders.
  • Multitasked effectively to deliver menu items to guests.
  • Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
  • Developed training program to improve menu knowledge of new hires.
  • Partnered with other servers to manage service to large parties such as receptions and banquets.
  • Delivered positive guest experiences to 10 tables through exceptional service.
  • Built extensive knowledge of menu items and wine pairings to drive sales.
  • Bussed tables and removed unnecessary items to facilitate positive experiences.
  • Promoted specials and seasonal items with detailed descriptions of dishes.
  • Informed guests on recipes with attention to particular allergens.
  • Prepared coffee, tea, soda and other nonalcoholic beverages for guests.
Server Trainer, 07/2017 to 08/2019
Erickson LivingDallas, TX,
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Instructed new staff members on food handling procedures and service techniques.
  • Calculated charges, issued table checks and collected payments from customers.
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Worked directly with servers for more than 5 shifts during training process.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Prepared and led food service training programs to teach staff various tasks.
  • Supervised staff preparing and serving 2 meals per day.
  • Supervised staff preparing and serving 2 meals per day.
  • Provided exceptional service to high volume of daily customers.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Watched new staff for concerns such as drug use and card skimming.
  • Trained new employees on service standards and menu items to improve onboarding processes.
  • Resolved guest issues related to food quality, service times and incorrect orders.
  • Multitasked effectively to deliver menu items to guests.
  • Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
  • Developed training program to improve menu knowledge of new hires.
  • Partnered with other servers to manage service to large parties such as receptions and banquets.
  • Delivered positive guest experiences to [Number] tables through exceptional service.
  • Built extensive knowledge of menu items and wine pairings to drive sales.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Bussed tables and removed unnecessary items to facilitate positive experiences.
  • Promoted specials and seasonal items with detailed descriptions of dishes.
  • Informed guests on recipes with attention to particular allergens.
  • Prepared coffee, tea, soda and other nonalcoholic beverages for guests.
Foster Care Licensing Specialist, 02/2015 to 06/2017
Bethany Christian ServicesRapid City, SD,
  • Identified appropriate community resources and provided referrals for services.
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Interviewed family members to assess situations, capabilities and problems.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Conferred with clients to discuss options and goals for various services.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
  • Attended hearings with victims to provide emotional support.
  • Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
  • Assigned, administered and monitored social work cases for individuals and families.
  • Advocated for victims during difficult situations by filing police reports and connecting to needed services.
  • Managed parent support groups addressing topics such as positive discipline and parenting styles.
  • Informed victims about legal processes and timelines.
  • Supervised team of 10 volunteers, delivering in-depth training and mentoring.
  • Supervised team of 10 volunteers, delivering in-depth training and mentoring.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Bachelor of Arts: Writing, Expected in 05/2012 to Catawba College - Salisbury, NC
GPA:

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Resume Overview

School Attended

  • Catawba College

Job Titles Held:

  • Executive Assistant to the Chief Executive Officer
  • Server Trainer
  • Server Trainer
  • Foster Care Licensing Specialist

Degrees

  • Bachelor of Arts

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