Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic Executive Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of communication and organization and training in leadership. Motivated to learn, grow and excel in the Industry.

Skills
  • Scheduling
  • Travel Arrangements
  • Budgeting
  • Event Planning
  • Invoicing
  • Expense Reports
  • Spreadsheets
  • Preparing Presentations
  • Project planning
  • Administrative & Office support
  • Schedule & calendar planning
  • Project Management
  • Strategic Planning
  • Resourceful
  • Conference planning
Work History
Executive Assistant to the Chief Executive Officer, 02/2017 - Current
Unicef Atlanta, GA,
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Worked with COO to coordinate and complete special projects for the Industry.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Screened calls and emails and initiated actions to respond or direct messages for the CEO.
  • Created expense reports, budgets and filing systems for CEO and COO.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Processed travel expenses and reimbursements for CEO-member executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.
Executive Assistant to the Managing Director, 06/2014 - 02/2017
Accor Hotels Austin, TX,
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Screened calls and emails and initiated actions to respond or direct messages for Managing Director.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Processed travel expenses and reimbursements for Managing Director-member executive team and senior management group.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Created expense reports, budgets and filing systems for Managing Director and Sales departments.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Organized and coordinated conferences and monthly meetings.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
Telecommunications Operator, 08/2009 - 06/2014
Medstar Health Baltimore, MD,
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Performed clerical work such as sorting mail, restocking supplies and typing documents.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Maintained up-to-date knowledge of emergency call procedures.
  • Connected callers with appropriate professional, department or business.
  • Supported customers by managing calls per day efficiently while maintaining professionalism and upbeat tone.
  • Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
  • Received incoming calls and paged individuals and departments over PA system.
  • Searched relevant directories to find contacts, business addresses, and information for customers and employees.
  • Managed telephone switchboard of personnel and routed internal and external calls to provide quick connection.
  • Managed Emergency-line switchboard system for busy Police Dept.
  • Operated digital paging system to notify recipients of incoming calls.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Responded to service requests during and after business hours.
Education
MBA: Project Management, Expected in 06/2022
-
Lewis University - Romeoville, IL
GPA:
Bachelor of Arts: Business Management, Expected in 06/1999
-
Columbia College Chicago - Chicago, IL
GPA:

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Resume Overview

School Attended

  • Lewis University
  • Columbia College Chicago

Job Titles Held:

  • Executive Assistant to the Chief Executive Officer
  • Executive Assistant to the Managing Director
  • Telecommunications Operator

Degrees

  • MBA
  • Bachelor of Arts

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