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Executive Assistant to the Chief Executive Officer Resume Example

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EXECUTIVE ASSISTANT TO THE CHIEF EXECUTIVE OFFICER
Summary

Multi-talented Executive Assistant with over 10 years providing administrative support with little supervision in a remote environment for executive-level staff, including coordinating complex travel arrangements and schedules. Experienced in social networking, blogging and online advertising. Extensive knowledge of current social media platforms. Experienced in developing marketing initiatives, increasing business success. Successful coordinator of community service resources to meet needs and expected demands of vulnerable local populations. Proficient in organizing program referrals, providing direct support and coordinating outreach. Talents include building relationships and partnerships to further goals.

Skills
  • Recordkeeping
  • Social Media Management
  • Team collaboration
  • Resource coordination
  • Community service
  • Event planning
  • Document management
  • Donor Relations
  • Public speaking
  • Emotional awareness
  • Progress evaluations understanding
  • Patient assessment
  • International reservations
  • Special needs travelers
  • Travel arrangements
  • Travel administration
  • Decision-making
  • MS Office
  • Social media knowledge
  • Consistent brand messaging
  • Content development
  • Excellent interpersonal communications
  • Promotional marketing and advertising
  • Customer service
  • Leadership
  • Organizational skills
  • Technologically savvy
  • Event coordination
  • Scheduling
  • Proper phone etiquette
  • Meeting planning
  • Business correspondence
  • Appointment setting
  • Mail management
  • Data Entry
Experience
Executive Assistant to the Chief Executive Officer
City, StateCompany Name/Jul 2020 to Current
  • Coordinating the Covid-19 Relief Initiative and Contact Tracing Project.
  • Training new recruits to connect with, enroll and provide clients resources that maybe experiencing hardship due to Covid-19.
  • Acting as a liaison between the Executive Director, The Case Managers, and clients to coordinate the effort to educate and vaccinate the citizens of North Carolina.
  • Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization.
  • Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
  • Consulted with local government representatives to understand community needs and strategize response plans.
  • Presented talks at community groups to promote organizational mission and programs.
  • Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
  • Educated residents and families about available services and resources.
  • Maintained up-to-date and accurate program files and records.
  • Collaborated with community leaders, organizations and public agencies to promote organization's community service programs.
Senior Executive Administrative Assistant/ Office Manager
City, StateCompany Name/Dec 2008 to May 2020
  • Linked clients to needed and available community resources in the areas of legal, medical, educational, financial, mental health and more.
  • Collaborated with treatment teams to ensure compliance and to work toward improved client success.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president, and executive vice president.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities, and support services.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Compared vendor prices and negotiated for optimal savings.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Hired, managed, developed, and trained staff, established, and monitored goals, conducted performance reviews, and administered salaries for staff.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Planned and executed successful corporate meetings, lunches and special events.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Strengthened community outreach by coordinating fundraisers, including managing marketing, vendor relations and volunteer supervision processes.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
  • Conducted quarterly performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Cultivated community relations and worked with teams to optimize programs.
  • Coordinated development of programs from conception through successful execution, including youth mentoring.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Developed and implemented strategic, social media marketing plan.
  • Monitored client accounts for questions and feedback to provide exceptional experience for customers.
  • Served as main point of contact for clients, answering questions and responding to messages.
  • Determined and coordinated appropriate level of care to meet individual client needs.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Executive Administrative Assistant
City, StateCompany Name/Jun 2002 to Jan 2009
  • Maintained/scheduled all travel including hotel, car rental for special events and various seminars/ conferences.
  • Prepared agendas and itinerary for the President and Vice President prior to departure for business travel.
  • Maintained an internal client filing system.
  • Responsible for planning, pre-meeting preparation, communicating meeting materials to attendees, and providing minutes of meeting and post meeting communication.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Accomplished special objectives and projects according to requests from board members.
  • Distributed company-wide announcements booked conference rooms and coordinated catering for annual staff development forum.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president, and executive vice president.
Education and Training
Bachelors: Business Administration and Marketing, Business AdministrationWestern Governors UniversityJan 2020City, State
Associate of Science: Criminal ScienceKatharine Gibbs SchoolCity, State
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Resume Overview

School Attended

  • Western Governors University
  • Katharine Gibbs School

Job Titles Held:

  • Executive Assistant to the Chief Executive Officer
  • Senior Executive Administrative Assistant/ Office Manager
  • Executive Administrative Assistant

Degrees

  • Bachelors : Business Administration and Marketing, Business Administration
    Associate of Science : Criminal Science

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