Executive Assistant To The Chief Executive Officer Resume Example Sonoma Specialty Hospital

EXECUTIVE ASSISTANT TO THE CHIEF EXECUTIVE OFFICER

Professional Summary

Driven and resourceful Administrative professional with 5+ years of experience supporting work of high-achieving CEOs and Physicians. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments.

Work History

Sonoma Specialty Hospital. Sebastopol, CAExecutive Assistant to the Chief Executive Officer | 03/2020 - Current

Answer and direct phone calls
Organize and schedule meetings and appointments
Maintain contact lists • Produce and distribute correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports • Develop and maintain a filing system
Book travel arrangements
Provide information to employees by answering questions and requests
Helped administrative staff by providing information, education
Contribute to team effort by accomplishing related results as needed • Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Organize travel arrangements for CEO and COO • Write letters and emails on behalf of other office staff • Book conference calls, rooms, taxis, couriers, hotels etc.
Maintain computer and manual filing systems • Handle sensitive information in a confidential manner • Take accurate minutes of meetings • Reply to email, telephone or face to face inquiries • Develop and update administrative systems to make them more efficient • Resolve administrative problems • Receive, sort and distribute the mail • Coordinate repairs to office equipment • Greet and assist visitors to the office • Photocopy and print out documents on behalf of CEO and COO, Authorized to work in the US for any employer.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Prepared meeting agendas and briefing papers for members of board of directors and executive team.

Sonoma Specialty Hospital. Sebastopol, CAOut Patient Services Lead Clerk | 03/2019 - 03/2020

Scheduled Out patient appointments for Imaging and Laboratory department.
Worked with medical insurances including Partnership/Medical, Medicare and other commercial carriers.
Verified insurance benefits for ALL plans associated with the patient, obtaining copies of cards and reaffirming eligibility for each visit as well as confirming correct payor and plan is entered/edited into EMR and billing systems accurately and promptly.
Took co payments and compiled daily financial records.
Balanced deposits and credit card payments each day.
Maintained patient confidentiality and protect operations by adhering to HIPAA privacy law requirements.
Clerical Duties, faxing, sort incoming faxes, scanning, filing, collecting payments, make change, print receipts, post payment to billing software, post OTC receipts in billing software, maintain money drawer, balancing monies filling out money count worksheet, awareness of patients appointments, read memos in communication binder, maintain supplies to conduct daily work.
Take detailed, accurate, and legible messages for physicians and technicians
Answer patient's questions, explained policies, and assist patient's with forms.
Entered all information accurately and input it to the EMR system.
Check physician order(s) for pertinent information for outpatient services (Lab, Rad, OPS) Cardiology scheduler.

Northern California Medical Associates. Santa Rosa, CACardiology Scheduler | 07/2018 - 01/2019

Successfully scheduled patient appointments, and placed reminder calls to deliver exceptional customer experience for the practice.
Scheduled patient outpatient procedures, taking into consideration patient's location, facility capabilities, insurance requirements, and type of exam.
Communicated with patients regarding preparatory instructions prior to hospital, and in office procedures.
Followed up with doctors' offices to ensure proper exams were scheduled for patients
Supported phone center with high volume calls averaging 13,000+calls per month, scheduling appointments and performing verification according to practice rules and guidelines,
Maintained and updated information on physicians' schedules as needed.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Received, recorded and addressed incoming and outgoing communication via telephone and email.

Bradley I. Hall Corp. Santa Rosa, CAOptometry Office Assistant | 09/2015 - 10/2017

Greeted patients, answered multi telephone lines, scheduled appointments and helped patients with any other questions regarding eye exams.
Performed pre-testing duties that included rooming patients and sterilizing materials used to perform eye and contact lens exams.
Created new patient record accounts, updated necessary information in the charts.
Verified insurance benefits and eligibility for all plans associated with the patient.
Scanned all registration forms, and other necessary documents into the EMR System.
Assisted new and existing patients with processing all necessary paperwork.
Collected co payments, and process insurance claims.
Trained first time contact lens wearers to properly take care of contact lenses, as well as educate them how to avoid eye injuries, and eye infections • reviewed daily reports and daily deposits and provided the information to the office manager.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Executed record filing system to improve document organization and management.

Skills

Faxing, emailing, copying, Scanning,Letters,Typing
Booking, Filing, Microsoft
Medical Scheduling,Charting, documenting, filing
Front Desk
Schedule Management

Medical Insurance verification (5 years)
Business Administration, Filling, Networks,
Bilingual- Spanish
Telephone,Clerical, Quick Learner, Organizational Skills
Customer service, Materials, Protocols, Travel arrangements

Education

Santa Rosa Junior CollegeSanta Rosa, CAAssociate of Arts: Business Administration And Human Resources

Currently enrolled in school

Montgomery High School2011

Certifications

BSL Expires Sept 2020

Resume Overview

Companies Worked For:

Sonoma Specialty Hospital
Northern California Medical Associates
Bradley I. Hall Corp

School Attended

Santa Rosa Junior College
Montgomery High School

Job Titles Held:

Executive Assistant to the Chief Executive Officer
Out Patient Services Lead Clerk
Cardiology Scheduler
Optometry Office Assistant

Degrees

Associate of Arts : Business Administration And Human Resources

Executive Assistant to the Chief Executive Officer Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes