, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Profile
Experienced healthcare professional with extensive office operations and personnel organization expertise.
Skills
Design technique specialist
Curator of artistic expression
Refurbish/redesign
Operations management
Staff development
Policy/program development
Dedicated team player
Cross-functional team management
Staff training
Meticulous attention to detail
Self-directed
Accomplishments
Artistic Design: Business Owner
Commissioned by individuals and local businesses to design and create artistic pieces.
Mentored and coached individuals in the creation and development of a project and use of different techniques and mediums.
Consistently maintained high customer satisfaction and developed positive relationships with returning clients.
Clinical Services: Administrative Development:
Ability to assign diagnosis, treatment plans and accurate coding, according to ICD-10 standards.
Skilled in providing direct patient care and performing diagnostic testing.
Complete understanding of practice flow and processes to include fluent knowledge with in an EMR Analytical assessment of department needs and successful implementation of policies.
Initiate and implement process improvement for systems integration.
Experience
06/2021 to CurrentMedical Biller and CoderUnicef | New York, NY,
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
Communicated with healthcare personnel, including practitioners to promote accuracy.
Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
Actively maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third party requirements regarding billing.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
04/2010 to CurrentBusiness OwnerDr. Dewell- General Surgery Practice | City, STATE,
Met with commission clients to gain agreement on artistic project goals, parameters and financial considerations.
Created series of rough sketches for review, revision and approval.
Led classes in community to help individuals embrace creativity and develop artistic skills.
Addressed client concerns and worked together to achieve mutually beneficial outcomes.
Used internet advertising and created brochures to advertise products or work.
Selected materials for use based on strength, color and texture.
Maintained and ordered adequate supply of materials, supplies and equipment.
Managed client communications by remaining vigilant of incoming correspondence and responding promptly.
Calculated quotes to increase customer satisfaction and optimize profits.
Attended training workshops skills in business operations, promotions and financial management to support long-term success in field.
Cultivated rapport with clients and counseled on branding initiatives to ensure accurate project completion.
02/2021 to 06/2021Executive Assistant to the Chief Executive OfficerCanton-Potsdam Hospital | City, STATE,
Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
Conducted required research, documentation and reports for executive team, board members and stakeholders.
Set up meeting and event logistics for senior management, including executives and board of directors.
Attended conferences in person and via e-conference format to represent organization and executives.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Obtained signatures for important financial and legal documents.
Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
Orchestrated Board of Directors meetings and created agendas and meeting materials.
Worked closely with auditors during review process, providing clerical support and completing assigned tasks.
Restocked office and break room supplies to maximize team productivity.
06/2017 to 04/2018Medical Office Assistant-Part TimeCompany Name | City, State,
Obtain and document patients chief complaint, vitals and medical history.
Ensure accurate diagnosis with supporting documentation are entered within electronic medical record.
Provide complete documentation within EMR, ensuring all measures for Meaningful Use are met.
Manage incoming and outgoing referrals.
Developed and maintained scheduling template to assist with practice flow and patient satisfaction.
Order all medical tests under direction of physician.
Sterilization and inspection of all medical equipment, meeting all health care standards and regulations.
Assist surgeon with surgical procedures.
Manage surgical booking and scheduling. Ensuring all necessary tests are ordered and medical clearance is obtained if needed.
02/2012 to 04/2017Practice Manager, Physician Practice ManagementCompany Name | City, State,
Built Patient Registration model for Meditech/eCW Integration.
Identified need for surgical scheduling process within PPM department as well as the need for the preoperative booking form to be electronic.
Directed strategic initiatives to achieve newly defined process improvement.
Identified copay collection variances across department, leading to an acknowledgement to standardize copay collection.
Recommended changes for strained Cardiology schedules, worked to streamline services between practice and hospital to ensure physician participation and satisfaction.
Directed patient flow during practice hours, minimizing patient wait time.
Effectively communicated with team members to maintain clearly defined expectations.
Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
Administrative Assistant
Manage and maintain contracts with external customers.
Track project deliverables to ensure project/goal accomplishment within time frame.
Created effective processes for transactions with multiple corporations.
Reimbursement of provider expenses per contract.
Created process and maintained per contract all Continuing Medical Expenses, Dues, Professional Licenses and DEA renewals.
Code and track payment for department expenses.
Ophthalmology Assistant
Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
Fluent knowledge of eClinical Works and documentation with in EMR.
Skilled in providing direct patient care and performing diagnostic testing.
Proficient use of ophthalmic testing and diagnostic equipment.
Knowledge and understanding of medications, patient medication use, and their distribution.
Complete understanding of practice flow and processes.
Ability to learn and work successfully in a demanding fast paced work environment.
Education and Training
Expected in 2008Certificate | Office Technology North Country Community College, Malone, NYGPA:
Expected in 2010Certificate | Medical Insurance Billing and CodingAllen School , Brooklyn, NYGPA:
Expected in 2017Certificate | Lean Six SigmaLean Six Sigma , Malone, NYGPA:
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School Attended
North Country Community College
Allen School
Lean Six Sigma
Job Titles Held:
Medical Biller and Coder
Business Owner
Executive Assistant to the Chief Executive Officer
