Hardworking, highly motivated Executive Assistant for President of large bank. A very dependable professional with many years of experience supporting senior executives. Exceptional ability to execute in a fast paced environment, customer needs and maximize business benefits. Possesses the highest degree of integrity, supported by a flawless record of maintaining confidentiality. Adaptable to changing situations, flexible about working overtime and running personal errands for senior executives. Proven strong leadership, outstanding communication skills, work load prioritization and teamwork. The individual is multi-task-oriented, skilled, and well qualified. Very dependable, dedicated and committed, highly motivated and well versed in the Microsoft Office realm and also AS400 and numerous office machines in support of executive duties.
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Assist the CEO, CFO, and other executives as needed. Maintain calendar and e-mail, Provide administrative support to the Board of Directors, Schedule VIP travel to include first class airline reservations, limo services, and luxury hotel reservations. Prepare and review reports, spreadsheets, presentations, and finished documents relative to executive's assignment. Prepare confidential reports, charts and tables regarding operations, staffing changes, and accounts. Professionally answer and direct incoming calls to the CEO. Coordinated meetings and events including finding a location, catering, attending the events to provide support, prepare materials, and other needs for a successful event. Complete and submit expense reports maintain executives contact list in Word, personal cell phone and blackberry. Handle personal bank account and schedule personal travel for Executive and family. Develop and maintain effective business contacts with vendors and service. Supervised less experienced and entry level support staff. Scheduled monthly business review meetings and maintained calendar and organizational charts. Represented President in his absence by communication and meeting with external clients, consultants, vendors and business partners. At as a liaison in requesting assistance, following up with and resolving issues associated with administrative functions including Human Resources, Facilities and Purchasing. Numerous other duties as required.
Assist the CEO, CFO, and other executives as needed. Maintain calendar and e-mail, provide administrative support to the Board of Directors, schedule VIP travel to include first class airline reservations, limo services, and luxury hotel reservations. Prepare and review reports, spreadsheets, presentations, and finished documents relative to executive's assignment. Prepare confidential reports, charts and tables regarding operations, staffing changes, and accounts. Professionally answer and direct incoming calls to the CEO. Coordinated meetings and events including finding a location, catering, attending the events to provide support, prepare materials, and other needs for a successful event. Complete and submit expense reports Maintain executives contact list in Word, personal cell phone and blackberry. Handle personal bank account and schedule personal travel for Executive and family. Develop and maintain effective business. Numerous other duties as required.
Assisted President, CFO and other executives as needed on daily basis. Lead executive assistant. Maintained executives contact list in Lotus Notes, personal cell phone, and office cell phone. Handled personal bank accounts, home access, scheduled personal travel for executive and family. Prepared charts and tables regarding bank operations, Supervised less experienced and entry level support staff. Scheduled monthly business review meetings and maintained calendar and Board of Directors charts and reports.
Responsible for screening and handling all incoming calls, correspondence, appointments, extensive travel arrangements, meeting preparations, and other executive assistance as needed.
Acted as a liaison between members, inter-company departments and physicians for key account assignments totaling over 6,000 members; other duties included member mail response, benefit interpretation and participation in department projects.
As a non-par analyst, I was responsible for complete development and payment of claims. Responsibilities included, but not limited to making benefit determinations, contract interpretation, acted as liaison between provider and member to obtain necessary information and consistently maintained a 98.5 % level of accuracy.
University of Arkansas
Fayetteville, Arkansas
Business Management
Aug 1982 – Sept 1985
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