Innovative office professional bringing over 15 years versatile experience in administrativesupport for C-level Executives, hospitality/retail management, and business ownership. Receives corporate recognition for a creative approach to leadership, impeccable organization skills, outstanding computer/software skills, profit-producing marketing strategies, generating lifelong clientele, and ability to implement newly learned information/applications quickly achieving mastery at an unprecedented pace.
CAREER HIGHLIGHTS & ACHIEVEMENTS
Proven professional, adept at prioritizing and completing multiple projects within strict budgetary/time constraints and customer/corporate specifications. Able to communicate across business cultures with diplomacy and ease. Designated troubleshooter, serve as liaison between multiple departments of an organization to enhance corporate efficiency, productivity and profitability. Uniquely motivated by challenges and solving problems quickly and accurately. First point of Contact to CEO and Executive/Operations team liaison; recognized for completing projects quickly with 100% accuracy and absolute confidentiality with the organization/ team's best interest at all times. Self starter, generated additional revenue of a minimum of $200,000 per month by increasing Doctor's "Health Grade" ratings and building strong referral base. Marketing visionary, redesigned/re-branded entire marketing strategy including all marketing materials, uniforms and social media presence. Collaborated with operations team and vendors to ensure absolute efficiency and accuracy of final products. Result oriented manager and team player; 1 of 3 managers supervising team of 20, netting over $2M in sales within 4 months by co-leading effectively, utilizing exceptional communication skills, providing outstanding customer service, generating events with motivation and enthusiasm, and demonstrated ability to serve large groups quickly and efficiently. Leader, supervisor and trainer of teams; create/match appropriate roles to individual strengths. Provides outstanding support, maximizes productivity, increases employee morale, and reduces turnover. Superb organizer and planner of office and major events; recruited participants, organized and set-up booths with utmost attention to detail and concept design. Trailblazer, cut operations costs by sourcing vendors and selectively choosing service providers that facilitated use of technological advancements while saving organization valuable dollars.
01/2015 to 01/2016
Executive Assistant to CEOAtlanta, GA
Managed multiple projects and businesses as first point of contact to CEO and Executive Team with expertise and extreme efficiency including SpineCenterAtlanta, Chappuis LLC (Real Estate), and the Westside Cultural Arts Center.
Right hand to CEO, anticipated all needs, prioritized workload including calendar/schedule and anything needed to allow CEO to achieve work-life balance and tend to important matters with ease.
Entrusted with heavy workload including travel arrangements, all communication systems, point of contact for VIP patients/clients and business expenses for all three companies.
Doubled office efficiency and daily productivity by implementing organizational and communication systems including and not limited to redeveloping calendar network that aligned schedules between executives.
Rejuvenated company branding including the creation of concept design, logos, brochures, business cards, uniforms, and social media presentation.
Elevated customer loyalty by tripling Social Media following through organic acquisition.
01/2011 to 01/2015
Owner/FounderSwan Boutique, www.swanbotique.com － Atlanta, GA
Ran lucrative high-end fashion/jewelry business online, managing all office responsibilities including and not limited to invoicing, social media, shipping/receiving, product/brand design, and client acquisition.
Created and implemented successful promotion strategies that incorporate helping local charities by showcasing jewelry/fashion line at charitable events including The Creative Coalition and Tommy Hilfiger's Fashion Fight against MS, donating selected gift packages and a portion of proceeds to each event.
Executed operations seamlessly within strict timelines, provided unparallel customer service; accessed unique ability to connect with people of diverse business cultures including media and celebrities; specific events included L.A.
American Music Awards, Grammy's, Music Cares, and the Oscar's.
01/2009 to 01/2011
Marketing ManagerThe Sinergy Group － Washington, DC
Managed all event and business development efforts for events management company; managed VIP.
accounts, planned and coordinated transportation, housing, and special guest travel details.
Interfaced with customers, providing outstanding service, generating loyal, lifelong clients.
Oversaw the creation of marketing collateral materials and determined promotional direction, leading to international recognition and overall success.
01/2005 to 01/2009
Assistant Designer/Office ManagerIgal Dahan/i.d.x-change － Los Angeles, CA
Performed all office responsibilities as well as training and development of service employees for upscale fashion/jewelry E-commerce Division.
Processed sales invoices, verifying fulfillment and shipment of telephone/internet orders.
Created and maintained filing system for company vendors/suppliers, business partners, and individual customer accounts for maximum organization and efficiency.
Served as initial point of contact for customers, responding to customer inquiries regarding current and future product line offers; instrumental in customer/order fulfillment.
Go to person for all customer reorders; depended on to get the job done right the first time.
Represented company at high-profile gatherings where clients and A - List celebrities modeled various items from the company product line.
Designed company display booths, overseeing artwork designs and printed material for fashion and jewelry trade shows, creating a strong brand presence in a highly competitive marketplace.
Realtor's License Program: Business AdministrationGeorgia Institute of Real Estate (GIRE) － Sandy Springs, GABusiness Administration
Business AdministrationMontgomery College － Rockville, MarylandBusiness Administration
Professional Bartending School D Jewelry Design Kimpton Hospitality Training School * Arlington Los Angeles, VA CA TRAINING 3D Graphics Design Instruction, 3 Growing Your Business with Social Media, Adobe Photoshop 2014CC, Prepare for Takeoff: Intro to Product Management, General Assembly, Atlanta, GA