Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Over 10 years of experience support leaders in management and executive roles.
Skills
Advanced MS Office Suite
Travel Administration
Advanced Clerical Knowledge
Report Development
Business administration
Filing and data archiving
Office Management
Strong Interpersonal Skills
Performance improvement
Work History
to
Executive Assistant to CEOFirstleaf – Atlanta, GA,
Promoted team productivity by keeping supplies organized and well-stocked.
Allocated executive tasks and managed complex calendars and administrative functions.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Managed CEO's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Coordinated complex annual meeting involving 6 presenters, 300 attendees. and budget of $90,000 encompassing livestream production, remote location arrangements, and senior executive accommodations.
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
01/2020 to Current
Virtual AssistantNorthwest Spine & Pain Medicine – Spokane, WA,
Conferred with customers by telephone, chat or email to provide information about virtual assistant services.
Completed administrative tasks by performing business correspondence, transcription and data entry.
Executed travel arrangements by researching and booking flights and accommodations.
Offered office-wide Microsoft Office software support and training, including troubleshooting issues and optimizing usage.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Liaised between clients and vendors and maintained effective lines of communication.
Drafted agendas, recorded minutes and created presentation documents for staff meetings.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Assisted with event planning, including associated travel and logistical arrangements.
11/2013 to 12/2019
Associate IT ConsultantPearl Companies – Peoria Heights, IL,
Helped team of 5lead consultants optimize efficiency of current systems by conducting training sessions.
Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Drafted legal documents, including letters and contracts and forwarded to concerned departments or individuals.
Created and optimized records management strategies to coordinate and protect information.
Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
Reviewed internal systems and organized training plans to address areas in need of improvement.
Led various projects under guidance and supervision of chief consultant.
Leveraged on-site observation and personal interviews to identify team and individual strengths.
Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.
Tracked and analyzed reports to determine needed improvements.
Assisted various departments with change by communicating new improvement plans and expectations.
Generated reports of findings to help management with making key decisions.
01/2011 to 01/2013
Executive AssistantAaa Mid-Atlantic – Avon, OH,
Promoted team productivity by keeping supplies organized and well-stocked.
Allocated executive tasks and managed complex calendars and administrative functions.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Education
Expected in 04/2020
Bachelor of Science: Business Management Western Governors University - Salt Lake City, UT GPA:
Expected in 06/1981
Associate of Arts: Merchandising/Marketing The Fashion Institute of Design And Merchandising - San Francisco, CA, GPA:
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