executive assistant project manager resume example with 12+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. My excellent sales experience is a bonus.
Skills
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Experience
Executive Assistant /Project Manager, 04/2021 to Current
State Of North Carolina – Carthage, NC,
State Of North Carolina – Carthage, NC,
- Managed daily invoices, reports and proposals.
- Set up meeting and event logistics for senior management and updated calendars.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Collected and analyzed information to produce concise reports.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Leveraged word processing software to create proposals, letters and memos.
- Followed proper accounting and bookkeeping procedures to support audits.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Managed work requests, new orders and pricing changes while coordinating logistics to verify delivery dates.
- Worked on Multi-Family lighting projects.
Executive Assistant /Inside Sales Executive, 10/2016 to 04/2021
Kroger – Cumming, GA,
Kroger – Cumming, GA,
- Followed proper accounting and bookkeeping procedures to support audits.
- Restocked office and break room supplies and made appropriate equipment orders.
- Liaised between President and clients regarding client accounts and new business.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed key customer relationships to increase sales.
- Fostered relationships with customers to expand customer base and retain business.
- Demonstrated product features to align with customer needs.
- Monitored customer order process and addressed customer issues.
- Improved overall customer purchasing experiences to promote steady revenue.
- Reset store displays for special events and seasonal merchandise changes.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
- Handled weekly payroll services for employees.
Office Manager, 03/2013 to 10/2016
BLF Inc. – City, STATE,
BLF Inc. – City, STATE,
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Drafted manuals and resources to identify services to clients.
- Reduced financial discrepancies by accurately managing accounting documentation.
- Managed office inventory and placed new supply orders.
- Negotiated with vendors to determine optimal material purchase pricing.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Developed long-term budgets to assess office expenditures and perform inventory management.
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
- Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
- Directed administrative professional teams and assessed individual progress and efficiency.
Department Lead, 09/2009 to 03/2013
Sam’s Club – City, STATE,
Sam’s Club – City, STATE,
- Put together special displays and coached employees on latest promotions.
- Utilized pre-determined corporate plans to merchandise new products.
- Managed effective stock rotation and inventory placement.
- Maintained continuous watch on security concerns, employee performance and customer service standards.
- Reviewed submitted resource requests and purchase proposals and submitted to leadership based on need.
- Supervised team of 4 Associates s in Jewelry department during manager's absence.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Worked closely with sales associates to complete tasks.
- Examined merchandise to correctly price and display products.
- Enforced safety rules and other policies to protect employees and minimize company liability.
Education and Training
Bachelor of Arts: Interior Design, Expected in 05/2008 The Art Institute of Houston - Houston, TX
High School Diploma: , Expected in 05/2005 Kempner High School - Sugar Land, TX
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Resume Overview
School Attended
- The Art Institute of Houston
- Kempner High School
Job Titles Held:
- Executive Assistant /Project Manager
- Executive Assistant /Inside Sales Executive
- Office Manager
- Department Lead
Degrees
- Bachelor of Arts
- High School Diploma
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