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executive assistant operations manager resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Executive Assistant leader with broad-ranging experience providing executive support across diverse industries. Highly organized and detail-oriented, with a proven ability to manage business office functions, provide executive-level support, and facilitate smooth operations and successful project deliverables. Maintains confidentiality, tact, and diplomacy when handling sensitive issue resolution.

Skills
  • Executive Presentation Development
  • Human Resource Laws Knowledge
  • Travel Administration
  • Articulate and Well-Spoken
  • Meeting Planning
  • Process Improvement
  • Payroll Oversight
  • Records and Database Management
  • Policy Management
  • Operational and Financial Reporting
  • Invoice Processing
  • Business Correspondence
  • Meticulous Attention to Detail
  • Electronic Filing Systems
Certifications
  • Full Stack Web Developer, University of California San Diego - 2021
Education and Training
San Diego State University San Diego, CA Expected in 03/2020 Certificate : Fullstack Web Developer - GPA :
Experience
Clearcapital.Com, Inc. - Executive Assistant/Operations Manager
Philadelphia, PA, 02/2020 - Current
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Managed and tracked expenses to meet company budget requirements.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Compared information and coordinated with other executive assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Managed daily invoices, reports and proposals.
  • Obtained signatures for financial documents and internal and external invoices.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Leveraged word processing software to create proposals, letters and memos.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Responsible for training and onboarding all new employees on internal process and procedures as well as all softwares and programs used.
  • Onboard new lender and affiliate partners
  • Update/ review employee handbook quarterly as well as new employee onbaording documents
  • Process accounts receivable and accounts payable monthly
  • Send out new marketing material to partners on an as needed basis.
  • Assist VP of Lender Relationships with monthly check ins, as well as make any updates requested by partners.
  • Worked with reporting team to help create relevant reports for internal and external use.
  • Help set up and implement multiple SFTP access in order to pull reporting from partners.

Community Medical Services - Executive Assistant
Lake Havasu, AZ, 05/2018 - 02/2020
  • Prepared invoices and drafted memos for executives.
  • Took detailed notes in meetings and disseminated information afterward.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Researched and prepared information for presentations to high-level executives.
  • Coordinated multiple schedules using online calendaring system.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Ferguson - Executive Operations Assistant
Melbourne, FL, 09/2015 - 05/2019
  • Accurately prepare and submit check requests, PO requests and other finance related needs for payment and invoicing customers. Coordinated travel arrangements; seminar/conference registrations. Created and executed expense reports. In charge of highly confidential personnel and company information and documents.
  • Compose communications and complex documents that required a high degree of knowledge of executive's initiatives, policies, organization, personnel and services.
  • Exhibit a high level of organizational skills in maintaining calendaring for multiple schedules simultaneously. Coordination of Executive meetings, including board meetings, events and functions both internal and external.
  • Handle and coordinator weekly payroll for five Eastridge divisions. These include Science, Information Technology, Engineering, Finance & Accounting and Manufacturing and distribution.
  • Trained in DocuSign. I coordinate and document new hire orientation including background checks, drug screens, I-9 and E-Verify documentation. When necessary, coordinate vaccination and physicals when required.
  • Travel to all San Diego branches to perform audits for compliance, including I-9, E-verify, and proper filing of documents.
  • Train new hires on the importance of compliance, the use of our system, and payroll.
AT&T - Retail Sales Consultant
City, STATE, 11/2012 - 09/2015
  • Focus on quality, courtesy, confidentiality, and professionalism in the delivering of customer service.
  • Developed and maintain a strong knowledge of products, promotions, plans, and service features to ensure excellence in customer assistance—answering questions and solving problems.
  • Provided product demonstrations, introducing and educating customers regarding products and providing opportunities for increased sales.
  • Anticipate customer needs and adept at selling add on services and/or accessories.

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Resume Overview

School Attended

  • San Diego State University

Job Titles Held:

  • Executive Assistant/Operations Manager
  • Executive Assistant
  • Executive Operations Assistant
  • Retail Sales Consultant

Degrees

  • Certificate

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