, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Experience
10/2018 to CurrentExecutive Assistant/Office Manager Property Maintenance SupervisorMistras Group | Richmond, CA,
Facilitate and manage travel arrangements (air, hotel, and transfers).
Organize internal and external meetings including team events, making all necessary arrangements, calendar coordination, room bookings and catering arrangements.
Organization and maintenance of calendars, managing across senior leaders
-Answering and screening calls
-Manage staff E-Time and monitoring time accruals
-Maintain functionality of office equipment
-Liaison for IT, vendors and other associates
-Supervise the front desk staff, temps and lunch rotations.
Serve as a back of the building advisory
-Back up to the purchasing department; communicating with vendors and deliveries
-Manage and oversee all conference room bookings and space needed for additional meetings and events
-Supervise maintenance staff; overseeing office cleanliness as well as all public spaces
-Create and maintain forms, documents and other correspondents
-Assisted senior management with major initiatives and projects including the director's luncheon by coordinating with the human resource to assure all employees attended
-Acted as point of contact for research and information gathering for the current renovations for the head office
-Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
-Promoted team productivity by keeping supplies organized and well-stocked.
10/2015 to 10/2018Administrative AssistantGreat Lakes Credit Union | Country Club Hills, IL,
Answered and screened calls; redirect calls to the appropriate staff
-Sorting and distributing mail
-Drafting routine correspondence
-Assisted with E-Time functions and Time Accruals for department staff
-Maintained functionality of office equipment
-Tracked Fiscal Expenditures for four departments
-Ordered office supplies as well as client and recreational supplies
-Managed client utility bills
-Liaison for IT, vendors and other associates
-Managed a revolving apartment list to endure apartment leases are renewed in a timely manner
-Oriented new employees on the administrative protocols of the programs
-Generated check request to submit to the finance/fiscal department
-Prepared and submitted purchase orders to finance/fiscal and outside vendors
-Composed internal memos and external correspondence for the director and reviewed all documentation to eliminate errors.
11/2014 to 10/2016Housing CounselorProject Renewal, Inc | City, STATE,
Weekly distribution of medications to the clients
-Monitored client's compliance with taking their medications
-Worked closely with the clinical team to assess and monitor the client's ability to manage their housing situation
-Monitored actions being taken on the clients' 6 month housing plan
-Referred issues with any apartment to the Housing Coordinator for corrective action and/or resolution with the Landlord
-Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations
-Maintained regular contact with clients and identify opportunities to deliver added value to client relationships
-Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
-Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
-Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support, and awareness
-Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
10/2012 to 11/2014Case Aide/Front DeskProject Renewal, Inc - Fletcher Residence | City, STATE,
Supervised medications distribution
-Monitored residence activity within the building
-Answered and redirect incoming calls
-Monitored visitors entering and exiting the building
-Documented any EMS and Fire Department activities; Report all incidents on site
-Educated potential participants on available services and processes to engage in the program
-Helped social workers build, coordinate and lead programs supporting individuals with mental and substance abuse concerns
-Worked with clients to improve life choices and maximize their benefits within the programs
-Set goals with clients related to employment and financial planning and worked with each to track progress
Trained all new personnel for the front desk procedures and policies to achieve the best security for the clients as well as the staff.
Accomplishments
Coordinated staff appreciation for 500+ employees successfully while remaining under budget
Chaired the Innovative Strategy team
Started the pilot program for costume design to be a major at C.
W.
Post Long Island University
Created a Front Desk Handbook for Project Renewal, Inc.
1.
Education
Expected in JUNE 1999High School Diploma | Fashion DesignHigh School of Fashion Industries, New York, NYGPA: Some College (3 years)
Theatre Production concentration in Costume Design; Minored in dance
Expected in MAY 2006 | HairstylingLong Island University C.W. Post, Long Island, NYGPA:
Expected in | Empire Beauty School, Atlanta, GAGPA:
Summary
Reliable and enthusiastic executive assistant offering 6+ years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow.
Accustomed to balancing high-volume inquiries with administrative needs for 5 executive staff. Detail-oriented and driven executive assistant with expertise in problem-solving and managing daily office functions. Proficient in Microsoft Office and Canon equipment operations.
Experience supporting senior executives in a corporate and not for profit environment.
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