Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Reliable and enthusiastic administrative assistant offering 6+ years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow.

Accustomed to balancing high-volume inquiries with administrative needs for 5 executive staff. Detail-oriented and driven Executive Assistant with expertise in problem-solving and managing daily office functions. Proficient in Microsoft Office and Canon equipment operations.

Detail-oriented with extensive experience supporting senior executives in a corporate and not for profit environment.

  • Dedicated team player
  • Data entry
  • Critical thinker
  • Event planning
  • Schedule management
  • Microsoft Excel
  • Purchasing
  • Multi-line phone proficiency
  • Administrative support
  • Mail handling
  • Conflict management
  • Office management
  • Travel accommodations
  • Invoicing
  • Work History
    10/2018 to Current
    Executive Assistant/Office Manager Property Maintenance Supervisor Service Corporation International Omaha, NE,

    Facilitate and manage travel arrangements (air, hotel, and transfers).
    Organize internal and external meetings including team events, making all necessary arrangements, calendar coordination, booking rooms and arranging catering.
    Organization and maintenance of calendars, managing across senior leaders

    Managed external contacts for CEO and kept track of periodic communication needed for priority contacts

    Answering and screening calls
    Manage staff E-Time and monitoring time accruals
    Maintain functionality of office equipment
    Liaison for IT, vendors and other associates
    Supervise the front desk staff, temps and lunch rotations.
    Serve as a back of the building advisory
    Back up to the purchasing department; communicating with vendors and deliveries
    Manage and oversee all conference room bookings and space needed for additional meetings and events
    Supervise maintenance staff; overseeing office cleanliness as well as all public spaces
    Create and maintain forms, documents and other correspondents

    Assisted senior management with major initiatives and projects including the director's luncheon by coordinating with the human resource to assure all employees attended

    Acted as point of contact for research and information gathering for the current renovations for the head office

    Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services

    Promoted team productivity by keeping supplies organized and well-stocked

    10/2015 to 10/2018
    Administrative Assistant Presbyterian Homes & Services North Oaks, MN,

    Answered and screened calls; redirect calls to the appropriate staff; sorting and distributing mail; drafting routine correspondence
    Assisted with ETime functions and Time Accruals for staff
    Maintained functionality of office equipment
    Tracked Fiscal Expenditures for four departments
    Ordered office supplies as well as client and recreational supplies
    Managed client utility bills
    Liaison for IT, vendors and other associates
    Managed a revolving apartment list to endure apartment leases are renewed in a timely manner
    Oriented new employees on the administrative protocols of the programs
    Generated check request to submit to the finance/fiscal department
    Prepared and submitted purchase orders to finance/fiscal and outside vendors

    Composed internal memos and external correspondence for the director and reviewed all documentation to eliminate errors

    11/2014 to 10/2016
    Housing Counselor Project Renewal, Inc. City, STATE,

    Weekly distribution of medications to the clients
    Monitored client's compliance with taking their medications
    Worked closely with the clinical team to assess and monitor the client's ability to manage their housing situation
    Monitored actions being taken on the clients' 6 month housing plan
    Referred issues with any apartment to the Housing Coordinator for corrective action and/or resolution with the Landlord

    • Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations
    • Maintained regular contact with clients and identify opportunities to deliver added value to client relationships
    • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
    • Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
    • Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support, and awareness
    • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
    10/2012 to 11/2014
    Case Aide/Front Desk Project Renewal, Inc - Fletcher Residence City, STATE,

    Supervised medications distribution; Monitored residence activity within the building
    Answered phones; Monitored visitors entering and exiting the building
    Documented any EMS and Fire Department activities; Report all incidents on site

    • Educated potential participants on available services and processes to engage in the program
    • Helped social workers build, coordinate and lead programs supporting individuals with mental and substance abuse concerns
    • Worked with clients to improve life choices and maximize their benefits of programs
    • Set goals with clients related to employment and financial planning and worked with each to track progress
    • Trained all new personnel for the front desk procedures and policies to achieve the best security for the clients
    Expected in 06/1999
    High School Diploma:
    High School of Fashion Industries - New York, NY,
    Expected in
    : Theatre Production
    Long Island University C.W. Post - Long Island, NY,

    concentration in Costume Design

    • Minored in dance
    Expected in 05/2006
    Certification: Hairstyling
    Empire Beauty School - Dunwoody - Atlanta, GA,

    Coordinated staff appreciation for 500+ employees successfully while remaining under budget

    Chaired the Innovative Strategy team

    Started the pilot program for costume design to be a major at C. W. Post Long Island University

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    School Attended

    • High School of Fashion Industries
    • Long Island University C.W. Post
    • Empire Beauty School - Dunwoody

    Job Titles Held:

    • Executive Assistant/Office Manager Property Maintenance Supervisor
    • Administrative Assistant
    • Housing Counselor
    • Case Aide/Front Desk


    • High School Diploma
    • Some College (No Degree)
    • Certification

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