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executive assistant office manager resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Skills
  • Managing grant funding & reporting
  • Heavy calendar management
  • Data analysis & research skills
  • Oversee administrative functions and policies
  • Travel arrangement coordination
  • Providing guidance & program support
  • Analytical Thinking
  • Provide executive-level support
  • Meeting & events arrangements
  • Policy and procedure modification
  • Clear oral/written communication
  • Workflow planning
Work History
10/2018 to Current EXECUTIVE ASSISTANT/ OFFICE MANAGER Emory University | Atlanta, GA,
  • Strategically support ongoing wide-ranging portfolio of internal projects and business development while identifying opportunities to improve operations of business
  • Provide Executive administrative support and extensive calendar management to Executive Director optimizing the use of his time allowing him time to focus of top priorities and advancing the organization's mission
  • Manage office purchases, approve invoices and track subscriptions
  • Spearheading and leading team project by developing Managers for Inclusion Training Program, in order to create space where for Sr. Managers to participate in structured training, and developing policies
  • Assists Directors in the financial management function by updating donor funding customer relationship management (CRM) platform to assure timely completion of project workflow
  • Salesforce, and tracking interactions with partners and prospects
  • Review of correspondence, reports, proposals, and other documents requiring the personal attention of the Executive Director, Chief of Staff, and Directors to ensure that materials are adequately prepared, timely, responsive, and adhere to proper formatting
  • Performing Accounts Payable processing including reconciling invoices and filling out payments requests with proper coding, while developing and maintaining financial databases and reports
  • Assists with interviews, and recommendations for selection of program support personnel for focus area Directors, also develop job descriptions review candidate cases
  • Performs duties in connection with travel of the Executive Director involving planning of travel itineraries, making reservations, preparing travel authorizations, and preparing travel expense reports
10/2016 to 03/2018 SENIOR PROGRAM COORDINATOR Spring Education Group | Eagle, ID,
  • Managed committee membership process which included leadership of the US Department of State and international dignitaries, created acceptance packages, aided with annual reviews, tracked project tasks, and identified and recruited key opinion leaders, collaborated to develop outcome-oriented and high-impact programming focused on key issues
  • Strategically organized meetings, special events, symposiums, and workshops in DC, Russia, India, Pakistan, China, and Japan, as well as arranged domestic/international travel, processing international visas, passports, and clearance applications
  • Prepared payment vouchers, travel expense reports, and submitted proposals, as well as processed delinquent travel expense reports for multiple units, eliminating backlog and further delay of reimbursements
  • Requisitioned and process purchase orders in the procurement system, and presented financial reports on federal projects, with a complete monthly reconciliation on merchant accounts, and submitted quarterly reports in SAMS
  • Managed proposals and multiple awards, including updating databases and systems to ensure documents were accurately maintained, archived and kept confidential
  • Efficiently researched, as required by the Director or (CISAC) staff on conflict and international security issues related to relevant projects
  • Scheduled meetings & Congressional briefings with the view of optimum use of the Director's time with organization Directors, government agencies, Commissioners, Board Members, Diplomats, and representatives of foreign government officers
  • Performed several liaison functions adhering to National Academy of Science policies, responded to requests for information from other NAS offices, federal agencies, and Congress and private sector
  • Greeted and received visitors including representatives/staff of government agencies such as DHS, DOD, DOE, DOS
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
01/2015 to 08/2016 OFFICE MANAGER University Of South Florida College Of Pharmacy | City, STATE,
  • Managed grant funding, compiled data from financial systems to prepare comprehensive reports, audit distributions, verify funding sources, and advised faculty on interpretations/applications of new or revised grant management rules
  • Oversee complex management & administrative issues
  • Supported Department Co-Chairs by preparing budgets and reports, as well as coordinated national and international travel for faculty, staff, and guests for conferences or symposiums
  • Contributed to creating a Standard Operation Procedure in order to set new protocols for faculty travel guidelines, ensuring accountability, transparency, and cost controls
  • Managed the promotion and tenure process for faculty members, tracking national publications and researched awards granted, while preparing online payroll certification for over 50 employees including faculty members and lab assistants
  • Implemented project management techniques to overcome obstacles and increase team productivity
  • Managed office operations while scheduling appointments for department managers
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Education
Expected in 08/1992 to to Diploma | General Education Spingarn Senior High School, Washington, DC, GPA:
Certifications
  • PMI - Certified Associate in Project Management (CAPM) currently perusing
  • SHRM - Essentials of Human Resource Management certification (2015)
  • USF - Certified Research & Grant Administrator (2016)

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Resume Overview

School Attended

  • Spingarn Senior High School

Job Titles Held:

  • EXECUTIVE ASSISTANT/ OFFICE MANAGER
  • SENIOR PROGRAM COORDINATOR
  • OFFICE MANAGER

Degrees

  • Diploma

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