Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Driven and resourceful Administrative professional with 5+ years of experience supporting work of high-achieving Executives. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments. Experienced with over 3 years of HR practices including recruitment, training, and development.
Skills
Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint, Teams)
SAP Concur
Training and Development
Excellent multi-tasking ability
Bilingual Spanish/English
Advanced user of Ultimate Software (UltiPro)
Expense Reporting
Payroll and budgeting
Recruitment / Human Resources
Work History
12/2019 to CurrentExecutive Assistant IIDish Network Corporation | Chesapeake, VA,
Provide high level administrative support to the Executive Director and Senior Vice Presidents of Early Learning and Child Development by performing complex and long-term administrative projects.
Plan, organize, and problem-solve to complete multiple deadline-driven projects with government and state funded contracts.
Manage the logistics of large-scale meetings -Assist in the monitoring and streamlining of department budgets.
Assist the Senior Office Manager for record keeping, reporting, and auditing of the Child and Adult Care Food Program (CACFP).
Update staff credentials and salaries using UltiPro.
Allocated executive tasks and managed complex calendars and administrative functions.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Acted as point of contact for research and information gathering for Senior Vice Presidents and Executive Director.
06/2017 to 02/2019Business Office Manager/Administrative SpecialistEnlivant Senior Living | City, STATE,
Provided administrative and business support to the Executive Directors of the assisted living and memory care community, as well as support other members of the management team.
Aided the Executive Directors in meeting deadlines, scheduling meetings, process payroll (UltiPro) as well as act as the HR liaison on site handling recruitment and employee relations.
Key Achievements: Cut down on time by 50% spent reconciling business credit cards by developing a more efficient filing and data system using Excel spreadsheets.
Successfully planned and executed 3+ monthly staff meetings and trainings.
Developed and implemented an office supply inventory system that saved time and money spent on supplies.
Recruited, hired, trained and supervised staff of 6 and implemented mentoring program that offered positive employee engagement.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Completed bi-weekly payroll for 125 employees.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
12/2013 to 06/2017Payroll Clerk/HR AssistantMBLOCK AND SONS, INC | City, STATE,
Maintained payroll records for multiple states, including verifying weekly time and labor hours for over 700 employees, as well as assisted the HR department with on-boarding/off-boarding employees using Insperity Timestar.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Updated employee files with new details such as changes in address or salary levels.
Managed payroll data entry and processing for 700+ employees to comply with predetermined company guidelines.
Checked accrued hours against listed hours for leave time.
Researched and resolved time discrepancies.
Processed wage garnishments and child support.
Processed new hire paperwork and documents.
Verified timekeeping records and handled any discrepancies with employees.
07/2011 to 11/2014Front Desk Agent/ Night AuditorCONGRESS PLAZA HOTEL | City, STATE,
Checked in/out guests.
Handled guest complaints.
Reconciled all end-of-day transactions from each department by balancing credit card, check, and cash transactions; Complied, printed, and distributed daily income report for use by Accounting, Front desk manager, and General Manager.
Key Achievements: Employee of the month March 2012 Employee of the month July 2013.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
Kept accounts in balance and ran daily reports to verify totals.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
Oversaw fast-paced front desk operations with as many as 1000+ nightly guests during peak season.
Education
Expected in 05/2021Master’s of Applied Science | Industrial/Organizational PsychologyLiberty University, Lynchburg, VA, GPA:
Expected in 12/2019Bachelor’s of Science | PsychologyLiberty University, Lynchburg, VA, GPA:
Expected in Psychology Internship (125 hrs) completed August of 2019 | , , GPA:
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School Attended
Liberty University
Liberty University
Job Titles Held:
Executive Assistant II
Business Office Manager/Administrative Specialist
Payroll Clerk/HR Assistant
Front Desk Agent/ Night Auditor
Degrees
Master’s of Applied Science
Bachelor’s of Science
Psychology Internship (125 hrs) completed August of 2019
