executive assistant resume example with 14+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

  • MS Office
  • Office management
  • Sorting and labeling
  • Scheduling
  • Mail handling
  • Conference planning
Work History
01/2020 to Current Executive Assistant Aldi | Allentown, PA,
  • Maintaining files and updating records.
  • Providing customer service.
  • Conducting research.
  • Assisting with project management and handling correspondence.
  • Tracking and follow up on requests.
  • Oversaw office inventory activities, including, stocking and shipping and receiving.
  • Plan and schedule meetings.
  • Making travel arrangements.
  • Helped with paying and keeping track of invoices.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and coordinated conferences and monthly meetings.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Handled incoming and outgoing mail, email and faxes.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Took notes and dictation at meetings.
07/2016 to 03/2019 Freight Unload Associate/Temp Overnight Supervisor University Of Vermont | Burlington, VT,

Freight Unload Associate

  • Unloading, processing and stocking all incoming freight to the sales floor and stockroom areas, Replenish merchandise to the sales floor from the stockroom.
  • Educated customers on product and service offerings, Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Cross-Training in many other areas.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Provided new item setup, merchandising and inventory control.
  • Assisted customers with locating and obtaining items to deliver streamlined and efficient production.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Temp Overnight Supervisor

  • Drove productivity and process efficiency with clear expectations to meet or exceed processing 40 UPH
  • LED and Trained the OMNI team
  • Coaching the team to follow best practices when processing SFS and BOPUS orders
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Set theoverall vision and provided team leadership.
04/2011 to 05/2011 Medical Assistant Extern Ponte Vedra Wellness Center | City, STATE,
  • Measured patient pulse oximetry.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
  • Developed X-Rays
  • Patient rehab exercises
  • TENS Therapy
  • Ordering and Stocking supplies
  • Appointment scheduling and callbacks
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Welcomed patients and inquired about wellbeing since last treatment.
06/2000 to 08/2010 Retail Associate Closet Trade | City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Issued receipts and processed refunds, credits or exchanges.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Answered questions about store policies and addressed customer concerns.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Supported efficient and timely replenishment of sales floor merchandise.
Expected in 10/2022 A.S | Accounting Post University, Waterbury, CT GPA:
Expected in 05/2011 Medical Assistant Diploma | Concorde Career Institute, Jacksonville, FL GPA:
Expected in 04/2004 High School Diploma | Florida Community College, Jacksonville, FL, GPA:

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Resume Overview

School Attended

  • Post University
  • Concorde Career Institute
  • Florida Community College

Job Titles Held:

  • Executive Assistant
  • Freight Unload Associate/Temp Overnight Supervisor
  • Medical Assistant Extern
  • Retail Associate


  • A.S
  • Medical Assistant Diploma
  • High School Diploma

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