Executive Assistant resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Conflict Management.
Special Event Projects.
Administering Payroll/HR
Leadership Skills.
Conflict Resolution.
Spanish Interpreting/Translating.
Microsoft Office.
Knowledge of software: HHA Exchange, HHA Exchange mobile app, NYCD Capricorn, Single Stop, Shape Point, Planner, Outlook, Teams.
Work History
Executive Assistant, 11/2020 - Current City Of Denver – Denver, CO, Brooklyn
Prepare daily, weekly, and monthly schedule and planning shifts
Scheduling staff meetings on daily basis.
Assisted in organizing and overseeing assignments, planning, and coordinating in-house and outsourced resources
Organize, create, and coordinated Clinical and Nursing’s staff on weekly, monthly, and yearly.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Monitored supply levels and identified cost-effective materials to reduce project expenses.
Coordinated site investigations, documented issues, and escalated to executive teams
Worked with senior management to initiate new projects and assist in various processes.
Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Provides director of nursing with recommendations for evaluations for clinical staff.
Participant in projects for the nursing department and developmental and health equity department.
Perform other duties as required or assigned.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Used software to coordinate meetings, appointments and tasks senior executives.
· Assist the Finance department by finalizing checks, Amex, transportation, and petty cash request for four clinical sites.
· Maintained payroll information by calculating, collecting, and entering data of 60+ staff.
Used critical thinking to break down problems, evaluate solutions and make decisions
Oversaw personal and professional calendars and coordinated appointments for future events.
Arranged domestic and international travel plans and itineraries.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Managed administrative logistics of events planning, event booking and event promotions.
Performed event coordination for larger parties and gatherings.
Bilingual Case Manager, 11/2018 - 11/2020 Maryville Academy – Berwyn, IL, Brooklyn, NY
Managed over 100+ caseload.
Provided advocacy, outreach, and referrals.
Perform related crisis intervention: housing, food, emergency grants.
Strength-based working with youth, family, seniors, disabled and mentally ill population.
Coach clients to improve self-deficiency.
One-on-one engagement to identify multiple needed services.
Established shot and long-term goals to prioritize emergency needs.
Developed and organize case management through progress notes.
Help filing immigrations USCIS forms
Job readiness
Tax filling
Hosted workshops, presentations, and webinar.
Provide translations and interpretations from English to Spanish and from Spanish to English.
Assistant Supervisor of Coordination/Intake Coordinator, 04/2017 - 11/2018 SelfHelp Community Services – City, STATE, New York, NY
Welcoming Patients to.
Assist to supervise 5-6 coordinators
Verifying medical insurance coverage and benefits.
Answering phone and emails inquiries.
Addressing any patients’ complaints or concerns.
Performing clerical work, such as filling, copying, and faxing.
Preparing and maintaining Patient’s chart.
Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client centered.
Coordinate Home Care services to patients, ensuring required services are provided by the patient's plan of care/authorization/M11A
Communicate with internal and external agencies, contract vendors, referrers, and clients regarding referrals, changes in services, change in client status, discontinuance of services, need for reauthorizations, inability to cover requested hours, and unusual occurrences
Provide support and assistance to the home care workers; assuring their role and follow client’s plan of care and agency policies and procedures
Report all occurrences to supervisor and ensures that all appropriate documentation is completed and submitted in timely manner.
Document all case activities and maintain documentation in client’s file/computer system in accordance with agency policies and procedures and contractual requirements
Ensure prebilling is updated and Case Worker/Home Health Aides are scheduled.
Takes accountability for job responsibilities with minimum of supervision and advises supervisor of emergent issues.
Perform other duties as required or assigned.
Administrative Assistant /Bilingual Front Desk Receptionist, 03/2013 - 03/2016 NALEO Educational Fund – City, STATE, New York, NY
Supported by Get Out The Vote and Ya Es Hora! campaigns.
Promptly answered multi-line phone system and greeted callers enthusiastically
Managed over 50 customer calls per day.
High volume of phone calls to educated and promote residency card holders to became US citizens.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Assist in coordinating, US citizenship/Naturalization event.
Assisted in filling US citizenship/naturalization forms.
Education
Associate of Arts: Sociology, Expected in 07/2013 - CUNY Borough of Manhattan Commuity College - New York, NY, GPA:
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Resume Overview
School Attended
CUNY Borough of Manhattan Commuity College
Job Titles Held:
Executive Assistant
Bilingual Case Manager
Assistant Supervisor of Coordination/Intake Coordinator
Administrative Assistant /Bilingual Front Desk Receptionist