Executive Assistant skilled at multi-tasking and maintaining strong attention to detail. Known for leveraging professionalism and superior communication skills to meet client and company needs. I possess exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. I am a highly focused and a result-oriented office professional able to successfully support complex, deadline-driven operations. Customer-oriented and computer-savvy.
Experience
Executive Assistant, 10/2014 - 10/2018 Aleris International, Inc – Madison Heights, MI,
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Scheduled large-scale corporate meetings and events and recorded meeting minutes.
Coordinated meeting and event logistics for executives, state representatives, senators and other elected officials including executives and board of directors.
Planned and executed corporate meetings, lunches and special events for large groups.
Served as Executive Assistant to Commissioner and 3 other members of management providing high-level support on broad range of business initiatives.
Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
Collaborated with senior leadership to support new projects.
Approved travel expenses and reimbursement requests from managers and other administrative support professionals.
Arranged appropriate travel, visas, agendas, necessary contacts and country information for executive travel.
Supported clerical needs of four members of management including taking messages, scanning documents and routing business correspondence.
Executed special objectives and projects in response to executive team and board member requests.
Maintained office supplies by checking stocks and placing orders.
Facilitated accurate schedule management and event coordination for senior leadership.
Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
Investigated issues and problems and drafted responses to urgent requests.
Coordinated senior executive travel accommodations and schedules.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Developed required research, documentation and reports for the executive team.
Restocked office and break room supplies independently to maximize team productivity.
Addressed and responded to incoming correspondence.
Scheduled conferences and meeting while coordinating logistics for travel and accommodations.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Managed sensitive information with discretion while providing administrative support to executive teams.
Handled and distributed all incoming and outgoing mail.
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
Produced professional and error-free letters, presentations and spreadsheets.
Updated and implemented administrative and executive support policy changes and monitored effects.
Open, read, and wrote answers to routine letters and correspondence for the Commissioner,
Represented executives in conferences, in person and via e-conferences.
Maintained professional administrative discretion.
Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
Paralegal, 01/2011 - 10/2014 City Of Vallejo – Vallejo, CA,
Facilitated efficient communication between judges, administration, government agencies and attorneys.
Coordinated subpoena services and other day-to-day support activities for legal office.
Organized and executed court calendar with daily cases and supervisor meetings.
Drafted judges opinions, and other legal documents associated with litigation process.
Organized the judges calendars, prepared mailings and handled high call volumes.
Facilitated courtroom conference calls, set up technology used for presentations and organized exhibits.
Produced well-researched and articulate legal opinions and other legal documents.
Responded quickly to attorney's and inquiries, asking open-ended questions to deliver applicable information.
Drafted judicial correspondence and handled court mailings.
Identified and solved complex problems impacting two judges.
Saved time by spearheading special legal projects through effective emergency resolutions.
Coordinated with multiple departments regarding responsive documents and document retention.
Observed strict privacy laws to prevent information breaches and protect client data.
Trained incoming staff on office procedures and case-specific duties.
Transcribed official court records during court proceedings.
Identified and analyzed legal documents, discovery documents and contracts.
Drafted correspondence and documentation and submitted all materials to appropriate parties.
Paralegal, 02/2008 - 01/2011 City Of Vallejo – Vallejo, CA,
Managed trial calendar, judicial calendar and master calendar.
Transcribed official court records during civil trial court proceedings.
Researched legal authority and black letter law to compare case facts patterns to precedential cases and determine probable outcomes.
Researched cases and attained affidavits to support supervisors and case needs.
Managed other staff members to ensure optimal productivity, health, welfare and personal well-being.
Studied and differentiated government and judicial structures at federal and state levels to provide legal team with information on statutes, regulations, arbitration concepts and negotiation techniques.
Coordinated subpoena services and other day-to-day support activities for legal office.
Drafted correspondence and documentation and submitted all materials to appropriate parties.
Drafted judicial correspondence and handled court mailings.
Entered client data into database and software for records and customer relationship management.
Researched documents and publications for case-altering details and evidence establishment.
Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
Saved time by spearheading special legal projects through effective emergency resolutions.
Drafted motions, briefs and other legal documents associated with litigation process.
Mitigated project gaps by training staff on legal best practices and protocols.
Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
Facilitated courtroom conference calls, set up technology used for presentations and organized exhibits.
Organized and prepared case exhibits and evidence for trial.
Participated in client interviews, observed questioning process and took notes to document information.
Researched documents and publications for details to establish evidence.
Assisted attorneys with trial preparation, developed trial exhibits, responded to motions and organized documents for trial discovery.
Filed pleadings and required paperwork with court clerk according to strict deadlines.
Scheduled appointments for attorneys and made adjustments to coordinate scheduling conflicts,
Produced well-researched and articulate legal briefs, pleadings and statements.
Trained incoming staff on office procedures and case-specific duties.
Assembled and organized facts, data and information on programs as background intelligence for meetings, hearings, briefings and reports.
Consulted with clients, witnesses and legal professionals to define and document case details.
Observed strict privacy laws to prevent information breaches and protect client data.
Organized and executed court calendar with daily cases and supervisor meetings.
Facilitated efficient communication between judges, court administration, government agencies and attorneys.
Reduced workflow downtime by effectively organizing and managing client billing and case management files.
Identified and solved complex problems impacting legal team and business direction.
Organized client calendars, prepared mailings and handled high call volumes.
Used online databases such as WestLaw and LexisNexis to examine secondary sources, statutory law, case law and federal and state regulations.
Exceeded specific team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
Partnered with attorneys to provide detailed performance reports for corrective action planning.
Prepared clients for appointments and interviews, including depositions and testimony.
Handled travel arrangements for law firm staff and attorney's.
Assisted in preparing wills and trust.
Identified and analyzed legal documents, discovery documents and contracts.
Apartment Manager, 05/2005 - 01/2008 Summit House Apartments – City, STATE,
Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
Met with management and vendors to discuss and resolve legal and environmental issues.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Negotiated with outside contractors to obtain reasonable contract amounts.
Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
Oversaw daily operations, maintenance and administration of various properties.
Reviewed and interpreted vendor contracts to effectively enforce all requirements.
Inspected grounds, facilities and equipment to determine repair and maintenance needs.
Coordinated general maintenance and major repairs to keep facilities operational and attractive.
Recognized for fostering good working relationships with owners, residents and board members.
Verified property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
Liaised between company and owners to address and remedy ongoing concerns.
Inspected properties regularly to identify deficiencies and schedule repairs.
Fully abstracted all leases and entered all pertinent information into the computer system.
Developed and implemented strategic plan for property management.
Reviewed and approved or denied rental applications and invoices related to property costs based on budgetary and contractual specifications.
Compiled and conveyed all operational and financial data to regional manager.
Ensured timely production of annual rent, operating expense and real estate tax adjustments.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Education and Training
Bachelor of Arts: Criminal Justice/Business Management, Expected in 05/2020 - University of Arkansas At Little Rock - Little Rock, AR GPA:
Associate of Arts: Paralegal Studies/Legal Technology, Expected in 05/2014 - Pulaski Technical College - North Little Rock, AR GPA:
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