executive assistant resume example with 9+ years of experience
Driven, resourceful, quality-oriented professional with 10+ years of experience and a proven knowledge of executive support, productivity/performance, and operations management. Successfully manages high-volume workloads in rapidly changing environments. Track record supporting professional needs with well-organized precision. Solid reputation of exceptional service and work ethic. Enthusiastic, and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Highly-motivated employee with desire to take on new challenges. Extremely strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
- Route Management
- Dependable and Reliable
- Clean MVR
- State and Federal Regulations
- Tractor-Trailer Operation
- Problem-Solving
- Vehicle Inspection
- Map Reading
- Cargo Security
- Attention to Detail
- Work Logging
- Delivery Instructions Verification
- Trailer Coupling and Uncoupling
- Critical Thinking
- GPS Applications
- Decision Making
- Time Management
- Planning Ability
- Air Brake Certification
Remote, OR, 09/2017 - 12/2022
- Manage and maintain multiple departments executives' schedules.
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Prepare responses to correspondence containing routine inquiries.
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
- Provide clerical support to other departments.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
Winston Salem, NC, 03/2015 - 09/2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Review work orders and blueprints to ensure work is performed according to specifications.
- Complete production reports to communicate team production level to management.
- Provide assistance in production of wiring assemblies.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Increased efficiency and team productivity by promoting operational best practices.
- Devised innovative strategies to improve customer satisfaction scores and meet company goals.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Remote, OR, 12/2012 - 01/2015
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management
- Interpret and communicate work procedures and company policies to staff.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Prepared monthly community newsletters to convey important news and events to local families and leaders.
- Coordinate activities with other supervisory personnel or with other work units or departments.
- Develop or update procedures, policies, or standards.
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Develop work schedules according to availability and workloads.
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Developed long-lasting partnerships with related organizations to develop support and gain greater attention for important issues.
- Took active role in client planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
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Resume Overview
School Attended
- Three Rivers CDL Trucking School
- Century College
Job Titles Held:
- Executive Assistant
- Customer Service Specialist
- Executive Administrative Coordinator
Degrees
- Associate of Science
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