Executive Assistant Resume Example
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EXECUTIVE ASSISTANT
Professional Summary
Driven and resourceful Administrative professional with 12+ years of experience supporting work of high-achieving executives. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments.
Skills
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Work History
08/2019 to Current
Executive AssistantAlixpartners – Germany , GA
- Provide administrative support to Real Estate Broker.
- Assist Facility Request Processors in following up on files and executed documents.
- Assist Broker with travel and expense reimbursements.
- Perform related department duties as assigned.
- Tracked contractor bids, invoices and project costs.
- Prepared paperwork for closing, ensuring all necessary forms were present and complete.
- Advertised client properties on websites, through social media and in real estate guides.
- Maintained a Real Estate License for 10+ years.
- Create invoices within quick books for two large companies within Swift Creek Acreage division.
07/2015 to 07/2019
Energy Services Program RepresentativeAmeripride Services, Inc. – Staunton , VA
- Coordinate various projects including ACRE Cookout, GenerLink Program, and Annual Meeting.
- Responsible for daily operations including scheduling work orders, creating purchase orders, maintaining inventory database, and overseeing quality assurance.
- Research vendors for pricing, product availability and quality for the annual ACRE Gifts.
- Assess all products and service deliverables for accuracy, quality and timeliness.
- Report developments of inventory levels to the Dept.
- Director using spreadsheet reports.
- Prepare and gather information needed for the Energy Service Manager to review at monthly meetings.
- Interprets specifications, bids, tasks, company policy, and procedures to ensure the Dept.
- Is adhering to company standards.
- Facilitate and coordinate the work of multiple project teams engaged in the establishment and implementation of new projects that Energy Services has a part in or is responsible for; for example, GenerLink program, Thermostat program, AMI pilot program etc.
- Maintain all department publications with updated verbiage and revised dates when policies change.
- Generate new orders over the phone, in-person and through email by understanding customer needs and providing appropriate solutions.
- Conducts regular meetings, facilitated communications, ensures coordination, and cooperation among team members.
- Assist the Energy Services Manager in supervising the work of team members and tracking overall work progress.
- Maintain relationships as liaison for the executive team to all other departments and staff levels.
- Assist and implemented marketing and social media campaigns to inform Members about services offered through Energy Services.
- Process loans for management review which includes reviewing Members application, pulling credit checks, and advising Management of any red flags that need review.
- ACRE Cookout- Obtaining cookout location, catering, table rental, mailing invitations to State Elected and local Officials.
- Responsible for Special Letters mailed to Members for Planned Outages and Right of Way trimming.
- In charge of personal leave within the Department and updating the Dept.
- Calendar with those time off request; as well as, meetings that need to be attended.
- Filing correspondence, rebates, loans, GenerLink contracts, Surge contracts ACRE membership cards etc.
- Pay Doc Stamps monthly, request ACRE checks 5-6 times a month, pull reports for ES Supervisor.
- Provide training assistance for employees and the Emergency Operations Centers in the Counties served by CEC, deliver instructions for multiple tasks.
12/2010 to 07/2015
Customer Service RepresentativeClay Electric Cooperative – City , STATE
- Listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
- Handle customer inquiries, complaints, billing questions etc., calm angry callers repair trust, locate resources for problem resolutions and design best option solutions.
- Managed a high-volume work load while exceeding expectations on performance appraisals.
- Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
09/2008 to 12/2010
Member Relationship Specialist/Teller IIVyStar Credit Union – City , STATE
- Maintained a cash drawer while being able to balance on a daily basis.
- Created meeting agendas and conduct meeting and huddles.
- Ordered supplies from within VyStar facilities, as well as, outside vendors.
- Processed loan applications, including processing of credit reports.
Education
High School DiplomaBrandford High School - City
Associate of Arts: Buisness Administration Santa Fe Community College - City
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Resume Overview
School Attended
- Brandford High School
- Santa Fe Community College
Job Titles Held:
- Executive Assistant
- Energy Services Program Representative
- Customer Service Representative
- Member Relationship Specialist/Teller II
Degrees
- High School Diploma
Associate of Arts : Buisness Administration
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