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executive assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Twenty plus years experience as an administrative professional, offering versatile office management skills and efficient application of these skills in a fast-paced office environment. Excellent planner and problem solver who enthusiastically adapts to change. Works well both independently or in a team environment, and strives to exceed expectations. Possesses a strong ability to handle multiple priorities and meet tight deadlines without ever compromising quality or confidentiality.

Employment History
Executive Assistant, 08/2019 - Current
City Of San Antonio, Tx San Antonio, TX,
  • Provides critical administrative support to the General Manager and Vice President in a professional and confidential capacity.
  • Manages administrative duties - demonstrates a broad general knowledge of the operating programs to initiate, facilitate and expedite all orders, billing and final closing procedures.
  • Act as a liaison with clients, consisting of attorneys and banking industries; providing excellent customer service to over 100+ clients.
  • Identifies alternatives to improve productivity or effectiveness in products, services and customer service.
  • Supervises and delegates administrative work on behalf of General Manager and Vice President to clerical and administrative staff.
  • Supervise a team of 6 employees; while managing all daily office operations, inventory, technology maintenance and etc.
  • Handle preparation of account status reports and billing invoices.
  • Handle all data-entry for maintaining an electronic filing system.
  • Drafting and proof reports and policy products before they are distributed to clients.
  • Manages Outlook calendar for General Manager and Vice President, and establishes priorities at own discretion.
  • Schedules meetings, contacts participants, assembles correspondence, records, reports, etc.
  • Responsible for timely response for all correspondence from Office of the Director.
  • Establishes strong professional relationships with co-workers to effectively and efficiently achieve results
  • Plans, coordinates and manages agency marketing and networking events.
  • Create Power Point presentations for meetings and events.
  • Manage the receptionist area, including, but not limited to greeting visitors and responding to telephone and in person client information requests.
  • Make copies, send faxes, scan documents, respond to all incoming email and handle all outgoing email correspondence.
Account Executive, 09/2012 - 08/2019
Rotech Healthcare Inc Columbia, SC,
  • Directly handled between 10 to 20 accounts; processing all client orders and working on individual files from start to close.
  • Maintain strong professional relationships with clients assuring that all concerns and needs were met in a timely manner.
  • Responsible for all correspondence with the clients whom accounts I had been assigned.
  • Fully committed to providing impeccable customer service and maintaining client satisfaction.
  • Gathered information from clients to secure accounts, verify payment and identify special requirements.
  • Responsible for daily opening of office and weekly work schedule planning of myself and others.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Responsible for making all decisions to manage the office necessities while monitoring costs and effectiveness of approach.
  • Worked directly with the owner of the company, handling all administrative tasks.
  • Maintained schedules for meetings and weekly appointment calendar.
  • Conducting research for reports on real property, reviewing and preparing reports.
  • Handled a high volume of customer correspondence via telephone, email, fax and postal mail.
  • Preparing excel spread sheets to track client orders and fees due and fees paid.
  • Attended networking events to build relationships and identify potential new clients.
Clearance Assistant, 06/2002 - 08/2019
First American Title Insurance Company City, STATE,


  • Worked closely with three attorney's handling all administrative duties and research task necessary to clear open title objection on property reports.
  • Run daily reports on open transactions; typically generating a list of approximately 30 to 40 files that required review and clearance.
  • Assisted attorneys with the preparation of all documentation, HUD1's, Disbursement Sheets, Wire Transfer forms, Tax Forms, Deeds, Affidavits, Mortgages etc.
  • Drafting all attorney correspondence via dictation and/or written notes.
  • Handled all client correspondence on behalf of attorneys via email and telephone; while using my own discretion.
  • Worked first hand with a team of attorneys to develop a new first time insurance product call "Eagle 9" for Cooperative Shares of stock.
  • Conducted training for newly hired clearance assistants.
Education
Certificate of Business Management And Accounting: Business Management And Accounting, Expected in 06/2005
-
Metropolitan Career Institute - Mellville, NY,
GPA:
Status -
Computerized Business Diploma: Business Administration, Expected in 06/2000
-
Drake Business School - New York, NY,
GPA:
Status -
Highlights
  • Advanced Computer Literacy
  • Microsoft Office Suite proficiency
  • Project Management
  • Special Event Planning
  • Meeting Planning
  • Customer Service Oriented
  • Management/Supervisory skills
  • Articulate and well-spoken
  • Proofreading
  • Professional and mature
  • Advanced typing skills and speed
  • Detail Oriented
  • Resourceful

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Resume Overview

School Attended

  • Metropolitan Career Institute
  • Drake Business School

Job Titles Held:

  • Executive Assistant
  • Account Executive
  • Clearance Assistant

Degrees

  • Certificate of Business Management And Accounting
  • Computerized Business Diploma

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