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Executive Assistant Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Education and Training
John Jay College of Criminal Justice of The City University of New York New York, NY Expected in 12/2020 Bachelor of Arts : Law And Society - GPA :
  • Minor in Political Science
  • Minor in Anthropology
  • Major in Law and Society
Queensborough Community College of The City University of New York Oakland Gardens, NY Expected in 06/2018 Associate of Arts : Criminal Justice - GPA :
Hillcrest High School Queens, NY , Expected in 06/2015 High School Diploma : - GPA :
Career Step Online , Expected in 07/2021 Certificate : Executive Assistant - GPA :

2021 Certification in:

  • Microsoft Office Specialists
  • Grammar and Punctuation
  • Business Writing
  • Office Procedures
  • Administrative Assistant
  • Computer Fundamentals
Jessica
Claire
Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Polished and professional Executive Assistant successful at supporting executive productivity and business operations. Knowledgeable about industry practices and regulations, office management protocols and calendar management. Works well with minimal oversight to carry out demanding work. Driven Social Media Assistant willing to take on various responsibilities for a busy organization. Offering exemplary research, reporting and interpersonal skills. Motivated Human Resources Coordinator accomplished in managing contractor staffing needs, including agency relations, business planning and time tracking. Dedicated to increasing efficiency through standard process development and implementation. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Problem-solving skills
  • Insurance billing
  • Quality assurance and control
  • Ordering and stocking medications
  • Verifying orders
  • Stocking shelves
  • Pharmacy operations
  • Resolving customer issues
  • Drug inventory control
  • Preparing bulk medications
  • Point of sale systems proficiency
  • Troubleshooting malfunctioning equipment
  • Supporting pharmacy operations
  • FDA compliance
  • Workflow Optimization
  • Labeling prescriptions
  • Pharmacy practices
  • Operations support
  • Drug security
  • Documentation management
  • Cash Handling
  • Administrative support specialist
  • Critical thinker
  • Self-starter
  • Understands grammar
  • Spreadsheet management
  • Marketing and promotions
  • Advanced computer skills
  • Fast learning
  • Business writing
  • Database management
  • Excellent communication skills
  • Technologically savvy
  • Scheduling
  • Mail management
  • Travel Planning
  • Excel spreadsheets
  • Social media knowledge
  • Customer service-oriented
Experience
Alixpartners - Executive Assistant
London, OH, 11/2021 - Current
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Revised and maintained master calendar for client appointments.
  • Detailed and arranged travel arrangements and venue reservations for conferences and seminars.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Restocked office and break room supplies to maximize team productivity.
  • Managed daily invoices, reports and proposals.
  • Supported auditors during review process with clerical support.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Oversaw executive schedules for team of company leaders.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Recorded and maintained updated information on company services.
  • Supported advertising and promotional initiatives by creating marketing materials.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Executed special objectives and projects in response to executive team and board member requests.
Dairy Farmers Of America - Human Resources Coordinator
Allerton, IA, 08/2021 - Current
  • Explained human resources policies and procedures to employees.
  • Assessed employee performance and issued disciplinary notices.
  • Assisted customer service with inbound and outbound calls regarding HR inquiries.
  • Managed employee onboarding, training and development, including enriching internal and external training development of both online and traditional environments.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.
Dean Health - Executive Assistant/Payroll Assistant
Freeport, IL, 09/2018 - 11/2020
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Restocked office and break room supplies to maximize team productivity.
  • Managed daily financial tasks such as invoices, reports and proposals.
  • Supported auditors during review process with clerical support.
  • Recorded and maintained updated information on company services.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Made travel arrangements and reservations.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Onboarded new employees in time reporting and payroll systems.
  • Administered payroll for large staff weekly using ADP software.
  • Supervised proper processing of garnishments, offered child support and distributed wage assignments.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Improved accuracy of payroll journal entries by developing and implementing payroll reconciliation tool.
  • Prepared purchase orders and expense reports.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Prepared manual checks and initiated direct deposits for select employees.
  • Constructed leave pay schedules, processed payroll garnishments and worked closely with human resources to pay out bonuses, severances, service awards and special payments.
  • Supplied proper annual tax forms including W2, 1099s, and 1095s.
7-Eleven, Inc. - Pharmacy Technician
Cranston, RI, 09/2018 - 11/2020
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted daily bulk orders to maintain inventory levels.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Restocked shelves and prepared expired drugs for return.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Prepared medication labels with item name and quantity.
  • Answered customer questions about prescribed and OTC medications.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Supported pharmacist in preparing daily prescriptions.
  • Received, reviewed, dispensed and labeled over 100+ prescriptions daily.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Compiled customer demographic, allergy and medical history background.
  • Mac/iOS
  • Windows
  • Prime RX Software
The Vitamin Shoppe - Cashier and Health Enthusiast
City, STATE, 03/2017 - 12/2019
  • Improved general health of clients by sharing nutrition information and fitness tips.
  • Counseled patients on preventive care to improve general health and well-being.
  • Managed end-to-end guest experiences, including resolving complaints and coordinating responses to individual needs.
  • Computed total bills, collected payments and issued final paperwork and instructions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
Rite Aid - Cashier/Sales Associate
City, STATE, 03/2015 - 09/2015
  • Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
  • Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
  • Followed company safety regulations to maintain safe work environment.
  • Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
  • Reported suspicious behavior, incidents and theft to support loss prevention.
  • Maintained clean, orderly and well-stocked register area.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Kept store presentable with regular cleaning and organization.
  • Processed customer purchases and returns via cash and credit card.
  • Built relationships with repeat customers to encourage loyalty.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Worked closely with front-end staff to assist customers.
  • Counted cash at end of shift and prepared bank deposits.
  • Handled all merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Met all physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Delivered consistent and dedicated service through front-end customer engagement.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Asked detailed questions to determine appropriate items to fill customer needs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Constructed promotional, seasonal and discounted item displays to draw customer attention.
  • Reported product issues, including damaged items and incorrect pricing to Supervisor on duty.
  • Increased sales by suggesting specific complementary items to customers.
Dr. Haresh Shah, D.D.S - Dental Assistant Volunteer
City, STATE, 09/2011 - 02/2012
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
  • Gathered medical information, dental health history and vitals from patients.
  • Laid out dental instruments and equipment before procedures.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Activities and Honors
Certifications
  • Certified Executive Assistant - 2021

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Resume Overview

School Attended
  • John Jay College of Criminal Justice of The City University of New York
  • Queensborough Community College of The City University of New York
  • Hillcrest High School
  • Career Step
Job Titles Held:
  • Executive Assistant
  • Human Resources Coordinator
  • Executive Assistant/Payroll Assistant
  • Pharmacy Technician
  • Cashier and Health Enthusiast
  • Cashier/Sales Associate
  • Dental Assistant Volunteer
Degrees
  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma
  • Certificate