executive assistant resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Personable Executive Assistant with 12+ years’ experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communication with outstanding skills in complex problem-solving and conflict resolution.
Skills
Microsoft Office
Web and Tech Savvy
Salesforce – creating/reviewing/distributing
Dashboard reports
Administrative
Ad
Banking
CA
Senior management
Director
Managing
Materials
Meetings
Microsoft Office
Phone system
Presentations
Retail
Spreadsheets
Travel arrangements
Advanced MS Office Suite
Filing and data archiving
Travel Administration
Social Media Knowledge
Multi-Line Phone Proficiency
Staff Management
Expense reporting
Project Management
Administrative support
Work History
09/2007 to CurrentExecutive AssistantAmerican Express | Jamaica, IA,
To both the Managing Director of Consumer Products & Retail Director of Food Beverage and Agribusiness.
Manages day to day calendar(s) of senior management.
Coordinates all aspects of executive level manager appointments, meetings, receptions and conference calls.
Prepares and review materials and correspondence for meetings.
Assist with creation/modification of presentations, spreadsheets, and other various documents.
Coordinates travel arrangements; prepare and distribute schedules/agendas for travel.
Prepares, reconciles, and tracks expense reports through Travel and Entertainment Expense system.
Orders supplies and process invoices through Procure to Pay system.
Process and follow-up on Virtual Requests.
Assists in ad-hoc reports special projects as needed.
Trains, coaches, and guides other administrative staff when required.
Communication with Property Manager on Building/Suite issues.
Organized international and domestic travel arrangements for up to 22 staff members, including all transportation and hotel stays.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Screened calls and emails and initiated actions to respond or direct messages for 3 managers.
Worked with senior management to initiate new projects and assist in various processes.
Processed travel expenses and reimbursements for 22 member executive team and senior management group.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Organized and coordinated Agribusiness conferences and general sales monthly meetings.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Promoted team productivity by keeping supplies organized and well-stocked.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
11/2005 to 09/2007Administrative AssistantNbc Universal | San Diego, CA,
To the Business Banking Regional Lending Manager of CA.
Co-ordinate all Travel for 2 staff members.
Monthly preparation of reports.
Answering a multiuse phone system.
Company no longer in business.
01/1998 to 01/2005Retail Area ManagerMechanics Bank | Salinas, CA,
Management in various retail establishments.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Analyzed and interpreted store trends with [Software] to facilitate planning.
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Created work schedules according to sales volume and number of employees.
Reviewed and monitored scheduling, purchases and other expenses to maintain $[Amount] quarterly budget.
Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
Education
Expected in 1991 to to Diploma | C.L. McLane High School, Fresno, CAGPA:
Accomplishments
Sales Console Reports.
Concur -Expense reimbursement program.
HooversActivities & Affiliations1987 - 1991 International Order of Jobs Daughters, Past Honored Queen 1990 – Masonic Affiliations2010 - Present Director of Marketing for the Central Valley Kart Racing Association.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.