Executive Assistant resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Personable Executive Assistant with 12+ years’ experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communication with outstanding skills in complex problem-solving and conflict resolution.

  • Microsoft Office
  • Web and Tech Savvy
  • Salesforce – creating/reviewing/distributing
  • Dashboard reports
  • Administrative
  • Ad
  • Banking
  • CA
  • Senior management
  • Director
  • Managing
  • Materials
  • Meetings
  • Microsoft Office
  • Phone system
  • Presentations
  • Retail
  • Spreadsheets
  • Travel arrangements
  • Advanced MS Office Suite
  • Filing and data archiving
  • Travel Administration
  • Social Media Knowledge
  • Multi-Line Phone Proficiency
  • Staff Management
  • Expense reporting
  • Project Management
  • Administrative support
C.L. McLane High School Fresno, CA Expected in 1991 Diploma : - GPA :
Work History
American Express - Executive Assistant
Jamaica, IA, 09/2007 - Current
  • To both the Managing Director of Consumer Products & Retail Director of Food Beverage and Agribusiness.
  • Manages day to day calendar(s) of senior management.
  • Coordinates all aspects of executive level manager appointments, meetings, receptions and conference calls.
  • Prepares and review materials and correspondence for meetings.
  • Assist with creation/modification of presentations, spreadsheets, and other various documents.
  • Coordinates travel arrangements; prepare and distribute schedules/agendas for travel.
  • Prepares, reconciles, and tracks expense reports through Travel and Entertainment Expense system.
  • Orders supplies and process invoices through Procure to Pay system.
  • Process and follow-up on Virtual Requests.
  • Assists in ad-hoc reports special projects as needed.
  • Trains, coaches, and guides other administrative staff when required.
  • Communication with Property Manager on Building/Suite issues.
  • Organized international and domestic travel arrangements for up to 22 staff members, including all transportation and hotel stays.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Screened calls and emails and initiated actions to respond or direct messages for 3 managers.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Processed travel expenses and reimbursements for 22 member executive team and senior management group.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Organized and coordinated Agribusiness conferences and general sales monthly meetings.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Nbc Universal - Administrative Assistant
San Diego, CA, 11/2005 - 09/2007
  • To the Business Banking Regional Lending Manager of CA.
  • Co-ordinate all Travel for 2 staff members.
  • Monthly preparation of reports.
  • Answering a multiuse phone system.
  • Company no longer in business.
Mechanics Bank - Retail Area Manager
Salinas, CA, 01/1998 - 01/2005
  • Management in various retail establishments.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Analyzed and interpreted store trends with [Software] to facilitate planning.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Created work schedules according to sales volume and number of employees.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain $[Amount] quarterly budget.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Sales Console Reports.
  • Concur -Expense reimbursement program.
  • HooversActivities & Affiliations1987 - 1991 International Order of Jobs Daughters, Past Honored Queen 1990 – Masonic Affiliations2010 - Present Director of Marketing for the Central Valley Kart Racing Association.

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Resume Overview

School Attended

  • C.L. McLane High School

Job Titles Held:

  • Executive Assistant
  • Administrative Assistant
  • Retail Area Manager


  • Diploma

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