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executive assistant resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Multitalented Executive Assistant with over 8 years in top-tier organizational support offering office management, executive support staff management, training, supervision with great verbal and written communication skills. Excellent researcher, project support, ad hoc projects and ability to adapt to diverse environments, while always maintaining a high level of professionalism and integrity. Well developed organizational skills such as creating and sustaining filing systems as well as digital filing and maintenance with ability to multitask and prioritize tasks. Offering a high level understanding of Microsoft Excel/Microsoft Office Suite, and proficient in both Windows 10 & MacOS systems.

Skills
  • Proper phone etiquette
  • Microsoft Excel spreadsheets, Microsoft Word/PowerPoint
  • Strong problem solver
  • Social media knowledge
  • Articulate and well-spoken
  • Self-starter
  • Workers' compensation knowledge
  • Invoice processing
  • Appointment setting
  • Meticulous attention to detail,
  • Proficient in Trello for personal/business use
Experience
Executive Assistant, 1/2/19 - Current
Amount Los Angeles, CA,
  • Revised and maintained master calendar for client appointments.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Typed documents, updated websites and compiled information for meetings.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Worked closely with clients to provide one-on-one administrative support, including estate management, household management and property management.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Oversaw and advised on leasing operations, including TAA agreement, leasing application process, addendums, screening process, and approval criteria.
  • Collected rental fees, deposits, insurance premiums, taxes, and operating expenses for 20+ rental units
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Executed special objectives and projects in response to executive team requests.
  • Updated tenant and unit information to keep current in housing database: AirBnB, VRBO and Zillow.
Executive Assistant/Personal Assistant to the Chief Executive Officer, 11/2017 - 01/2019
Hogan Lovells Paris, TX,
  • Researched topics of interest and gathered information to produce concise reports.
  • Utilized TableAgent in conjunction with QuickBooks computer software to keep accurate records of revenue and booking levels.
  • Verified guest information and payment options ensuring accuracy and completeness.
  • Typed documents, updated websites and compiled information for meetings.
  • Prioritized timeline-driven items to complete projects promptly and within budget.
  • Created presentations using Microsoft PowerPoint.
  • Conferred with advertising managers to develop and implement marketing plans.
  • Onboarded new customers, including creating profiles, defining lists and uploading data.
  • Compiled comprehensive lists describing product and service offerings.
  • Coordinated vendors, timelines and budgets for events.
  • Drove event attendance while reducing overhead through marketing and outreach initiatives.
  • Recommended money-saving strategies for events to bring costs within budget.
  • Communicated with vendors to place and receive orders, request services and delivery instructions from office management.
Office Management Assistant, 08/2015 - 02/2017
Watermark Retirement Communities Oxford, PA,
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Prepared and updated office records, spreadsheets and presentations to support office needs and enhance office productivity.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Adhered to all HIPAA requirements to safeguard patient confidentiality.
  • Helped patients complete paperwork and explained processes and procedures.
  • Processed payments and updated accounts to reflect balance changes.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Communicated with outside offices to obtain records and transfer files for multiple office's clerical needs.
  • Managed office duties and basic administrative tasks, including organizing and cleaning work space, ordering materials and answering phone calls.
Administrative Assistant, 01/2013 - 06/2015
Claims Recovery Service City, STATE,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Obtained all necessary information to complete proper evaluation of injury claims.
  • Uploaded documentation and reports to corporate database system using EAMS to facilitate smooth claims processing.
  • Conducted detailed bill reviews to implement sound litigation management and expense control.
  • Analyzed information gathered by investigations and reported findings and recommendations.
  • Spearheaded claims negotiations up to $13,000+ and contributed to litigation processes for unsuccessful settlements.
  • Complied with confidentiality regulations in handling customer information.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Collaborated with fellow team members to manage large volume of claims.
  • Recommended settlement offers and negotiated payment arrangements.
Education and Training
Associate of Arts: Business Administration - Management & Supervision, Expected in 05/2023
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Los Angeles Pierce College - Woodland Hills, CA,
GPA:
Status -
High School Diploma: , Expected in 05/2008
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Father Leo J, Austin - Whitby, ON, Canada ,
GPA:
Status -
Certifications
  • Microsoft Office Training - 2021
,
Additional Information

*Valid Drivers License

*US Work Authorized

*Fully Vaccinated for Covid-19

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Resume Overview

School Attended

  • Los Angeles Pierce College
  • Father Leo J, Austin

Job Titles Held:

  • Executive Assistant
  • Executive Assistant/Personal Assistant to the Chief Executive Officer
  • Office Management Assistant
  • Administrative Assistant

Degrees

  • Associate of Arts
  • High School Diploma

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