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Executive Assistant Resume Example

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EXECUTIVE ASSISTANT
Skills
  • Strong problem solver
  • Professional and mature
  • Articulate and well-spoken
  • Human resource laws knowledge
  • Proper phone etiquette
  • Travel administration
  • Excel spreadsheets
  • Social media knowledge
  • Legal administrative support
  • Self-starter
  • Workers' compensation knowledge
  • Accounting
  • Meticulous attention to detail
  • Customer service-oriented
  • Payroll
Education and Training
04/2013
Bachelor of Science - Criminal Justice Administration
University of PhoenixCity
Certifications
Summary

Meticulous Executive Assistant adept at managing domestic and international executive Travels. Fluent in Spanish and versed in cross-cultural business environments. Experienced with more than 25 years in office management, support staff management, training and supervision and event planning. Skilled in close support of senior executive team through research, project support and organization.

Experience
Executive AssistantCompany Name | City, State03/2010 - Current
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Addressed and responded to incoming correspondence.
  • Maintained master calendar for client appointments.
  • Scheduled conferences and meeting while coordinating logistics for travel and accommodations.
  • Collaborated with senior leadership to support new projects including Purchases of Aircraft and Sales of Aircraft.
  • Worked directly with the President, Vice President and Attorneys to plan and execute special projects to support Aircraft Purchases & Sales.
  • Traveled Internationally with the President to assist in Purchase deals.
  • Drafted and reviewed equipment maintenance work requests.
  • Maintained professional administrative discretion.
  • Developed required research, documentation and reports for executive team, board members and stakeholders.
  • Arranged appropriate travel, visas, agendas, necessary contacts and country information for executives and Personnel to several international travel locations.
  • Worked closely with auditors during review process, providing clerical support and completing assigned tasks.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Spearheaded design of internal database to produce Profit charts and reports.
  • Approved travel expenses and reimbursement requests from managers and other administrative support professionals.
  • Represented The President to executive clients, VIPs, investors and board members.
Bilingual Secretary IICompany Name | City, State06/2004 - 12/2018
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Addressed and responded to incoming correspondence.
  • Liaised between Teachers and Parents regarding student education and new other matters of concern.
  • Translated and Interpreted for Administration and Parents
  • Provided Budget Consultation to Administration, kept Budget Sheets and provided reports
  • Responsible for Accounts Payable Department
  • Scheduled conferences and meeting while coordinating logistics for travel and accommodations.
  • Maintained updated data on all Employee Personnel Files as well as timekeeping
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Maintained office schedule and special event calendars for Classified Staff, factoring in availability and expected operational demands to keep workloads in balance.
  • Collaborated with Administration leadership to support new projects including Special Education and Security Cameral Systems.
  • Planned and executed educational meetings, lunches and special events for groups of 180+ employees.
  • Drafted and reviewed equipment maintenance work requests.
  • Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Maintained professional administrative discretion.
  • Approved travel expenses and reimbursement requests from managers and other administrative support professionals.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Wrote and Submitted all Financial and Educational Board Report to Board Members.
Parent Program DirectorCompany Name | City, State03/2001 - 01/2004
  • Designed and implemented standard operating procedures in Parent and Children's Program for optimal efficiency.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Supervised all lifecycle processes pertaining to IT framework.
  • Educated and mentored parents from our parent program on variety of Social Services Programs, Immigration, Landlord and Tenant Issues, Life Issues, Education, Domestic Violence and all other issues that arose on a daily basis.
  • Consulted with staff to share best practices and corrective action plans related to Early Childhood Education and Parenting.
  • Improved cross-departmental cooperation and information communication processes by providing presentations to staff members and administration.
  • Mitigated learning hurdles and instructed Teaching Staff in problem-solving, social skills and decision-making through implementation of mediation learning aids and methods.
  • Planned and conducted staff meetings to brainstorm new ideas and deliver program and milestone updates.
  • Delivered detailed reports including clear spreadsheet data and other visuals.
  • Promoted Parent Program and Early Education programs by establishing professional relationships with community members and our teachers.
  • Mediated between parents and community to boost communication and enhance client satisfaction.
  • Led design and implementation of program policies, frameworks and toolkits for comprehensive and well-controlled change management process.
  • Engaged closely with Executive Directors to uncover issues, determine appropriate solutions and offer assistance with new courses for parents and Guest Speakers.
  • Employed proven conflict-resolution methods to alleviate grievances between employees.
Activities and Honors
  • Immigration Consultant (Current)
  • Alpha Phi Sigma: The National Criminal Justice Honor Society (Current)
  • Citizens Assisting Pasadena Police (CAPP 10+ Years Member)
  • LGBTQ+ Sensitivity Training (Supporter)
  • Mediation Certificate (Claremont Resolution Center 1998)
  • Legal AIde Of Long Beach (Volunteer 1994-1996)
  • National Notary Association Member : Notary Signing Agent (Current)
  • Domestic Violence Counselor (Sojourn Services for Battered Women & Children 1996-2001)
  • FAM CAMP Counselor (Outward Bound Adventures)
  • Landlord Tenant Counselor (Fair Housing of San Gabriel Valley 5+years)
  • Unlawful Detainer Workshop Facilitator (Legal Aid of Long Beach)
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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Executive Assistant
  • Bilingual Secretary II
  • Parent Program Director

Degrees

  • Bachelor of Science - Criminal Justice Administration

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