executive assistant resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Will work on this part.

  • Investigating discrepancies
  • Maintaining files
  • Documentation skills
  • Administering databases
  • Clerical support
  • Preparing correspondence
  • Managing requests
  • Personnel records maintenance
  • Administrative skills
  • Time management
  • Critical thinking
06/2014 to Current Executive Assistant Ball Corporation | Fort Worth, TX,
  • Address confidential issues with professional administrative discretion.
  • Detail and arrange logistics for conferences and seminars, including travel arrangements.
  • Open, read and wrote answers to routine letters and correspondence for division director and management team members.
  • Process executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Craft memos using desktop publishing and word processing software.
  • Restock office and break room supplies to maximize team productivity.
  • Support auditors and investigators during repirt review process with clerical support.
  • Create and maintain computer- and paper-based filing and organization systems for records, reports and documents.
  • Maintain office supplies inventory by checking stock and ordering new supplies as needed.
  • Write and distribute executive meeting agendas and minutes to division director and management team members.
  • Execute special objectives and projects in response to division director and management team requests.
  • Implemented executive assistant support manual and maintain continual updates to processes.
  • Designed PowerPoint presentations for divisional meetings and trainings for division director and management team.
  • Deliver optimal administrative, customer service and case management support through time management skills.
01/2014 to 06/2014 Personnel Clerk American Advanced Management, Inc | Modesto, CA,
  • Maintained electronic databases and physical files.
  • Responded to face-to-face, telephone and electronic requests for information.
  • Researched and corrected problems with time, leave and attendance records.
  • Provided clerical support to office management staff and answered phones.
  • Oversaw onboarding of new hires and processed all paperwork and forms for new hires.
  • Verified previous employers and other references to determine applicants' employment acceptability.
  • Submitted monthly, quarterly and weekly reports to track mandatory requirements.
  • Coordinated training schedules and filed crucial administrative paperwork.
01/2009 to 01/2014 Administrative Office Support Assistant Missouri Department Of Corrections | City, STATE,
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Responded to inquiries via email, telephone and social media platforms.
  • Maintained appointment and event calendars for executives and department heads.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Generated documents including office correspondence and reports. Processed accounting, purchasing and budget documentation including accounts payable and accounts receivable support.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Controlled building access by supplying key cards to employees and visitors.
09/1997 to 01/2009 Licensed Real Estate Assistance RE/MAX Lake Of The Ozarks | City, STATE,
  • Organized and maintained systems to track leads coming from social media, website and other funnels.
  • Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.
  • Followed up with prospects throughout sales processes to offer assistance.
  • Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
  • Completed purchase agreements, disclosures and other contractual documents.
  • Coordinated sales listings through each stage and tracked completion for broker.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Maintained agent contacts database using Top Producer software.
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Scheduled home viewings with potential buyers.
  • Answered phone calls and emails from potential and existing customers.
  • Negotiated, facilitated and managed real estate transactions.
  • Answered phone calls and responded to questions regarding client concerns and issues.
  • Responded quickly to customer inquiries, asking questions to better understand needs.
  • Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
  • Scheduled appointments and office visits, prepared client files and documented case notes.
  • Assisted in developing marketing material for properties.
Education and Training
Expected in 05/1990 to to High School Diploma | Eldon High School, Eldon, MO GPA:

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Resume Overview

School Attended

  • Eldon High School

Job Titles Held:

  • Executive Assistant
  • Personnel Clerk
  • Administrative Office Support Assistant
  • Licensed Real Estate Assistance


  • High School Diploma

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