Executive Assistant Resume Example Company Name

/EXECUTIVE ASSISTANT

Professional Summary

Reliable Executive Assistant with keen focus on detail, accuracy and business impact of reports and communications. Expertise in Microsoft Office and QuickBooks software. Certified administrative professional committed to quality performance, cognitive thinking and management of organizational goals. Exceptional organizational and communications skills. Experienced Administrative Assistant with over 20 years of experience in Customer Service Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Bilingual, Spanish.

Accomplishments

Supervised team of 10 staff members. I have enjoyed helping in hospitals as a volunteer for several years to improve in my customer service skills as well as my communication skills.

Work History

Company Name- Executive Assistant
City, State01/2011 - Current

Organized and updated schedules for more than 10 insurance agent executives.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Allocated executive tasks and managed complex calendars and administrative functions.
Promoted team productivity by keeping supplies organized and well-stocked.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed 's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Developed and maintained internal client filing system using act program.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

Company Name- Administrative Assistant
City, State01/2007 - 12/2009

Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Executed record filing system to improve document organization and management.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Handled client correspondence and tracked records to foster office efficiency.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Arranged rapid office equipment repair and maintenance with vendors.

Company Name- Supervisory Specialist
City, State01/1990 - 12/2004

Trained, coached and motivated staff to maintain high performance levels.
Kept files, logs and records updated with latest information.
Coordinated supplies, set schedules and delegated assignments to keep team on target and achieve productivity goals.
Facilitated communication and increased work efficiency between office staff and inspectors department team members.
Codified office structures and processes to promote teamwork and performance.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Established and updated work schedules to account for changing staff levels and expected workloads.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Improved office operations by automating client correspondence, record tracking and data communications.
Integrated logistic systems into company processes to improve operations and manage work orders and price changes.

Skills

QuickBooks expert
Travel Administration
Strong Interpersonal Skills
MS Office
Advanced Clerical Knowledge
Resourceful
Employee training and development
Schedule Management
Travel coordination
Scheduling

Filing and data archiving
Multi-Line Phone Proficiency
Mail handling
Business writing
Office administration
Schedule & calendar planning
Travel accommodations
Administrative support
Proofreading
Conference planning

Education

Hillsborough Community CollegeCity, State05/1990Associate of Arts:
Business Education

Resume Overview

School Attended

Hillsborough Community College

Job Titles Held:

Executive Assistant
Administrative Assistant
Supervisory Specialist

Degrees

Associate of Arts : Business Education

Executive Assistant Resume Example

Resume Score: 80%

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