Executive Assistant resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Results-oriented problem solver who thrives in fast-paced and competitive environments. Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills.

  • Decisive leader
  • Team building
  • Procedure development
  • Employee engagement
  • Exceptional time management skills
  • Adaptable
  • Conflict resolution
  • Process development
  • Complex problem resolution
  • Strategic planning
  • Project management
  • Marketing materials development
  • Social media marketing
  • Event planning and logistics
  • Excellent interpersonal skills
  • Strong communicator
  • Self-starter
  • Skilled multi-tasker
  • Detail-oriented
  • Deadline-driven
  • Strong organizational skills
  • Strong organizational skills
  • Scheduling
  • Strong problem solver
  • Scheduling
2013 to Current Executive Assistant Bluebird Bio, Inc. | Cambridge, MA,
  • interacting with top state administrators, high-level executives, staff, and the general public.
  • Monitor and report on departmental initiatives and activities, and provide administrative and executive support to assist administrative officials involved in the development, implementation, and executive management of programs and policies for departments and agencies within the State of Michigan.
  • Develop and implement DTMB Director/State CIO office procedures and processes Apprise the Director of sensitive and/or confidential matters Coordination of management activities Liaison between Executive direct reports and administrative staff Manage the Director's schedule and calendar Respond or direct agency requests Compose correspondence and reports Review, proof and edit documents prepared for the Director's signature Prepare agendas and coordinate distribution of materials Monitor IT projects and inform CIO of status Provide support, direction and guidance to administrative staff Plan and coordinate special events Prepare domestic and international travel arrangements Participate in and coordinate various committees Integral part of team developing DTMB strategic plan Team leader for strategic plan objective activities.
01/2007 to 01/2013 Executive Assistant Bluebird Bio, Inc. | Cambridge, MA,
  • Provided administrative and executive support in a fast paced environment; interacted with Officers and board members and other key personnel; managed executive team's calendar; planned client meetings; prepared reports, spreadsheets and presentations; managed records; created, managed, and implemented community events; administered database systems.
  • Managed building operations across the Institute consisting of 10 buildings Strong relationship builder with clients, customers, employees and vendors Recording Secretary to the Board of Directors and its' committees Maintained confidential, privileged and sensitive information Composed and edited correspondence, including marketing materials, business proposals and press releases Coordinated community event operations for the Institute Set and exceeded goals for American Red Cross blood donation Set and exceeded goals for annual charitable giving program Set and exceeded goals for annual food drives and flu vaccine clinics Project coordination and management.
2007 to 2012 Wellness Program Coordinator Trustmark Insurance | Lake Forest, IL,
  • Designed and implemented the MPHI Healthtacular Wellness Program.
  • Project manager for the upgraded Healthtacular Wellness Center, doubling capacity and offerings, coming in on-time and under budget.
  • Designed and implemented a state-of-the-art wellness center on-site, on-time and under budget Successful in engaging 75% plus of the employee population - exceeding national averages Responsible for all programming and scheduling of activities Responsible for marketing wellness program through various media avenues Created and updated dedicated Web site Maintained confidential, privileged and sensitive information Monitored and managed Healthtacular Wellness Center Managed and supervised staffing for Healthtacular Wellness Center.
  • Carefully selected, developed and retained qualified staff, as well as trained [number] new staff annually.Created annual goals, objectives and budget and made recommendations to reduce costs.Assisted in the design and execution of programs that contributed to a [%] growth of the organization in the [year] fiscal year.Administered, directed and coordinated the activities of the agency.Served as liaison between management, clinical staff and the community.Expertly planned, coordinated, organized and directed all operations of the agency.Implemented standards and methods to measure the effectiveness of agency activities.Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.Minimized staff turnover through appropriate selection, orientation, training, staff education and development.Contributed to and participated in community education projects to foster widespread understanding of the prevention and treatment of illnesses.Observed strict confidentiality and safeguarded all patient-related information.Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.Analyzed facility activities and data to properly assess risk management and improve services.
2002 to 2006 Executive Secretary Swedish Covenant Hospital | Chicago, IL,
  • Provided key administrative support to the Executive Director and executive level managers; Recording secretary to the board of directors and its committees.
  • Created agendas, meeting minutes, resolutions, certificates, and other board documentation Maintained confidential, privileged and sensitive information Interacted with legal counsel Maintained and monitored grievance files in a timely manner Composed and edited correspondence Coordinated legislative appointments and activities for executive staff Arranged meetings and coordinated calendars for organization officers Coordinated and assisted with company functions Coordinated all company travel Coordinated employee training Effectively interacted, in written and verbal format, with department directors, board members, legislators and their staff and employees.Scheduled Board of Directors meetings and assisted with meeting materials and agendas.Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.Collaborated with other administrative team members, human resources and the finance department on special projects and events.Wrote and distributed meeting minutes to appropriate individuals.Managed desktop publishing and proposal and memo typing.Open, read, and wrote answers to routine letters.Investigated issues and problems and drafted responses to urgent requests.Served as Executive Assistant to the national sales manager, marketing manager and senior product managers.
Expected in May 2014 Bachelor of Science | Business Administration Human Resource Management Ferris State University, Big Rapids, Michigan GPA: Cum Laude

Business Administration Cum Laude Human Resource Management

[Name] National Honor Society

Expected in May 2014 Associate Degree | Arts, Business and Accounting Lansing Community College, Lansing, Michigan GPA: Cum Laude

Arts, Business and Accounting Cum Laude

Expected in August 2012 Associate Degree | Business, Management and Leadership Lansing Community College, Lansing, Michigan GPA: Cum Laude

Business, Management and Leadership Cum Laude

Work History
03/2013 to Executive Assistant State of Michigan, Department of Technology, Management & Budget | Lansing, Michigan
National Society of Collegiate Scholars, Phi Theta Kappa Member, Deming Award Recipient

administrative, administrative support, art, agency, Budget Management, budget, Excellent Communication, Conflict Resolution, client, clients, Database Management, database, direction, documentation, edit, Event Planning, special events, executive management, senior management, fast, Leadership Skills, Team leader, legal, Director, marketing, marketing materials, materials, meetings, Office, People Skills, personnel, policies, presentations, press releases, processes, programming, Project Coordination, proposals, Recording, Scheduling, spreadsheets, staffing, strategic, Team Player, employee training, travel arrangements, Web site, written

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Resume Overview

School Attended

  • Ferris State University
  • Lansing Community College
  • Lansing Community College

Job Titles Held:

  • Executive Assistant


  • Bachelor of Science
  • Associate Degree
  • Associate Degree

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