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Executive Assistant resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Versatile Job Title offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.

Varied jobs over 40+years, retail sales, medical secretary, executive for Head of Breast Surgery, emergency room clerk, payroll supervisor, scheduler and job assignments for air condition techs, ordered and sold restaurant equipment, ordered and sold hospitality clothing, assistant to Insurance broker for long haul truckers, billed for medical, retail, production, departments, owned retail clothing store. Assistant to alcohol and drug counselors, billed same. Clerked and designed in retail flower shop.

Accomplishments
  • Created detailed expense reports in excess of $100,000, including currency exchanges.
  • Prepared and distributed payroll for staff of 120 direct reports.
  • Planned corporate meetings, lunches and special events for groups of Number+ employees.
  • Awarded a bonus in recognition of managing the addition of more than Number staff members from another company office location.
  • Documented and resolved customer complaints which led to Customer satisfaction.
  • Supervised team of Number staff members.
  • Achieved Positive results by completing on any and all complaints, supply discrepancies with accuracy and efficiency.
  • Achieved Positive through effectively helping with any and all problems which presented themselves
  • Resolved product issue through consumer testing.
Skills
  • Travel Administration
  • Multi-Line Phone Proficiency
  • Advanced Clerical Knowledge
  • Filing and data archiving
  • Technical Support
  • Administrative support
  • Mail handling
  • Scheduling
  • Expense reporting
  • Travel accommodations
  • Proofreading
  • Travel coordination
  • Office management
Work History
Executive Assistant, 07/2000 - 09/2009
Vitrolabs San Jose, CA,
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Wrote reports, executive summaries and newsletters.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Filed paperwork and organized computer-based information.
  • Answered high volume of phone calls and email inquiries.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Took notes and dictation at meetings.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Screened personal and business calls and directed to appropriate party.
Accounts Receivable Clerk, 08/1973 - 09/1975
Dent Wizard International Decatur, AL,
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Responded to inbound inquiries regarding accounts and payments.
  • Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
  • Reported financial data and updated financial records in ledgers and journals.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Verified deposits, rectified discrepancies and processed end-of-day paperwork using Software with Number% accuracy.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Entered figures using 10-key calculator to compute data quickly.
  • Inspected account books and recorded transactions, resulting in Result.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
Sales Associate, 06/1966 - 11/1968
Tory Burch Nashville, TN,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
Education
Diploma: General Studies, Expected in 06/1965
-
Garden Grove High School - Garden Grove, CA
GPA:

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Resume Overview

School Attended

  • Garden Grove High School

Job Titles Held:

  • Executive Assistant
  • Accounts Receivable Clerk
  • Sales Associate

Degrees

  • Diploma

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