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Executive Assistant Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Energetic with extensive experience in support roles. Focused on driving productivity by leveraging advanced administrative support skills. Dedicated to maintaining open lines of communication with leadership and colleagues.

Skills
  • Strong problem solver
  • Social media knowledge
  • Travel administration
  • Professional and mature
  • Executive presentation development
  • Meeting planning
  • Articulate and well-spoken
  • Administrative support specialist
  • Proper phone etiquette
  • Understands grammar
  • Database management
  • Appointment setting
  • Legal administrative support
  • Meticulous attention to detail
  • Flexible
  • Customer service-oriented
Experience
2018 to 2021 Executive Assistant Bmo Harris | Chicago, IL,
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Represented Chairman to executive clients, VIPs, investors and board members.
  • Represented Chairman to executive clients, VIPs, investors and board members.
  • Conceived, prepared and launched special projects to support programs.
  • Worked closely with auditors during review process, providing clerical support and completing assigned tasks.
  • Attended conferences in person and via e-conference format to represent organization and executives.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel internationally.
  • Compared information and coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Delivered optimal administrative, customer service and case management support.
  • Restocked office and break room supplies to maximize team productivity.
  • Obtained signatures for important financial and legal documents.
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Revised and maintained master calendar for client appointments.
  • Conducted required research, documentation and reports for executive team, board members and stakeholders.
2016 to 2020 Production Designer Haus | Los Angeles, CA,
  • Designed work to meet the project vision, specifications and direction.
  • Managed project timelines and resources to remain under budget.
  • Accomplished intended creative concepts by conducting research.
  • Wrote down details regarding each step in product's design process for use in manuals.
  • Communicated changes in project scope and timelines to proper stakeholders.
  • Took project specifications and changed into drawings used to create final products.
  • Offered suggestions to enhance product's design, which would improve user experience.
  • Observed quality control procedures.
  • Traveled to manufacturing facilities to provide opinions on product creation and express concerns about possible issues.
  • Collaborated with peers and other design team members to discuss product enhancements and features.
  • Determined changes in project scope and made necessary modifications to job schedule.
  • Checked the workspace regularly so that the area was kept safe and free of debris.
  • Achieved cost-savings by developing functional solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Contributed to development, planning and completion of project initiatives.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
2012 to 2018 Bar Manager Four Seasons Hotels Inc | Austin, TX,
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Maintained current knowledge of all bar and menu options to prepare specialty or routine drink orders and provide appropriate food recommendations for guests.
  • Maximized employee morale and corrected performance issues in accordance with established standards.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Provided quality control when creating house-made infusions, daily juice and preparations to eliminate downtime and maximize revenue.
  • Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Analyzed market demographics and adapted restaurant designs and menu to cater to targeted market.
  • Mitigated health risks and reduced safety hazards by preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
  • Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Monitored cash intake to eliminate discrepancies.
  • Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
  • Strategized long-term business needs by gathering guest relations feedback for process improvements.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
  • Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Managed customer service by training staff, overseeing operations and resolving issues quickly.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Increased revenue by promoting additional items and assisting with beverage menu creation.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
Education and Training
Expected in 06/2006 Associate of Arts | Theater Arts Moorpark College, Moorpark, CA GPA:
Expected in 09/2020 COVID-19 CO Certified | Covid Compliance Officer Certification Health Education Services, San Carlos, CA, GPA:

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Moorpark College
  • Health Education Services
Job Titles Held:
  • Executive Assistant
  • Production Designer
  • Bar Manager
Degrees
  • Associate of Arts
  • COVID-19 CO Certified

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