Executive Assistant Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Energetic with extensive experience in support roles. Focused on driving productivity by leveraging advanced administrative support skills. Dedicated to maintaining open lines of communication with leadership and colleagues.

  • Strong problem solver
  • Social media knowledge
  • Travel administration
  • Professional and mature
  • Executive presentation development
  • Meeting planning
  • Articulate and well-spoken
  • Administrative support specialist
  • Proper phone etiquette
  • Understands grammar
  • Database management
  • Appointment setting
  • Legal administrative support
  • Meticulous attention to detail
  • Flexible
  • Customer service-oriented
2018 to 2021 Executive Assistant Bmo Harris | Chicago, IL,
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Represented Chairman to executive clients, VIPs, investors and board members.
  • Represented Chairman to executive clients, VIPs, investors and board members.
  • Conceived, prepared and launched special projects to support programs.
  • Worked closely with auditors during review process, providing clerical support and completing assigned tasks.
  • Attended conferences in person and via e-conference format to represent organization and executives.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel internationally.
  • Compared information and coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Delivered optimal administrative, customer service and case management support.
  • Restocked office and break room supplies to maximize team productivity.
  • Obtained signatures for important financial and legal documents.
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Revised and maintained master calendar for client appointments.
  • Conducted required research, documentation and reports for executive team, board members and stakeholders.
2016 to 2020 Production Designer Haus | Los Angeles, CA,
  • Designed work to meet the project vision, specifications and direction.
  • Managed project timelines and resources to remain under budget.
  • Accomplished intended creative concepts by conducting research.
  • Wrote down details regarding each step in product's design process for use in manuals.
  • Communicated changes in project scope and timelines to proper stakeholders.
  • Took project specifications and changed into drawings used to create final products.
  • Offered suggestions to enhance product's design, which would improve user experience.
  • Observed quality control procedures.
  • Traveled to manufacturing facilities to provide opinions on product creation and express concerns about possible issues.
  • Collaborated with peers and other design team members to discuss product enhancements and features.
  • Determined changes in project scope and made necessary modifications to job schedule.
  • Checked the workspace regularly so that the area was kept safe and free of debris.
  • Achieved cost-savings by developing functional solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Contributed to development, planning and completion of project initiatives.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
2012 to 2018 Bar Manager Four Seasons Hotels Inc | Austin, TX,
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Maintained current knowledge of all bar and menu options to prepare specialty or routine drink orders and provide appropriate food recommendations for guests.
  • Maximized employee morale and corrected performance issues in accordance with established standards.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Provided quality control when creating house-made infusions, daily juice and preparations to eliminate downtime and maximize revenue.
  • Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Analyzed market demographics and adapted restaurant designs and menu to cater to targeted market.
  • Mitigated health risks and reduced safety hazards by preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
  • Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Monitored cash intake to eliminate discrepancies.
  • Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
  • Strategized long-term business needs by gathering guest relations feedback for process improvements.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
  • Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Managed customer service by training staff, overseeing operations and resolving issues quickly.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Increased revenue by promoting additional items and assisting with beverage menu creation.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
Education and Training
Expected in 06/2006 Associate of Arts | Theater Arts Moorpark College, Moorpark, CA GPA:
Expected in 09/2020 COVID-19 CO Certified | Covid Compliance Officer Certification Health Education Services, San Carlos, CA, GPA:

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Resume Strength

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  • Measurable Results
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  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Moorpark College
  • Health Education Services
Job Titles Held:
  • Executive Assistant
  • Production Designer
  • Bar Manager
  • Associate of Arts
  • COVID-19 CO Certified

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