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Executive Assistant Resume Example

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EXECUTIVE ASSISTANT
Professional Summary

Self-motivated and innovative thinker with a knack for developing creative solutions to complex problems with diverse experience in Corporate, Non-profit and entrepreneurial industries. Seeking a position with the opportunity for new challenges and professional development and advancement.

Skills
  • Advanced problem solving and decision making skills
  • Microsoft office, 3CX, Constant Contact, Visio, Point of Sales systems, and WIX
  • Staff development and leadership
  • Customer service
  • Excellent communication
  • Project Management
  • Executive travel
  • Event Planning/Coordinating
  • HR Administration
  • Organizational skills
Accomplishments
  • Advanced from Receptionist to Executive Assistant within 6 months due to my initiative and  dedication to efficiency in the workplace. 
  • Increased adoption rate by 76% at the shelter, and expanded network and partnerships by more than 50% within the first year. 
  • Attended conferences, webinars, classes and seminars to further education.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
Work History
Executive Assistant, 08/2018 to Current
Columbus Car Audio And Accessories – Columbus, OH
  • Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
  • Liaised between multiple business divisions to improve communications.
  • Discovered and resolved complex issues that affected management and business decisions.
  • Processed all incoming and outgoing invoices and payments.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Executive Assistant, 08/2017 to 08/2018
Surgeforce Group (SURGE Staffing) – Columbus, OH
  • Reconciled and processed expense reports for all internal and field personnel
  • Managed external contacts for CEO and Vice President and kept track of periodic communication needed for priority contacts
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings
  • Frequently used word processing, spreadsheet, database and presentation software
  • Managed the CEO's complex and frequently changing travel arrangements and coordinated the pre-planning of trips
  • Lead team building initiatives and overall support for maintenance of organizational culture and employee morale
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum
  • Created expense reports, budgets and filing systems
  • Compiled and analyzed daily, weekly, monthly and yearly sales, marketing and all other requested reports
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events
  • Organized setup and departure for all new opening and relocating offices
  • Assisted Recruiting, HR, and Billing departments to ensure all company needs were being met
  • Coordinated/Planned dealer visitations, company special events and other employee morale functions
  • Managed all incoming calls for entire company
  • Create, update and distribute Organizational Charts for entire company
  • Provided administrative support to senior leadership and members of the executive board while maintaining confidentiality.
Dog Intake Manager, 04/2015 to 04/2017
Humane Society of Delaware County – Delaware, OH
  • Manage and behaviorally evaluate all incoming dogs
  • Develop and implement behavior plans for adoptable dogs
  • Weekly intake, behavior, budget and adoption reports. 
  • Development and implementation of social, mental and physical enrichment for all dogs
  • Serve as Liaison between other shelters, organizations and media outlets.
  • Develop innovative programs based on analysis of community needs and interests
  • Recruit community members for projects and activities
  • Hire/Fire, train, and manage all caretaker staff
  • Receive and Resolve all incoming calls/complaints
  • Public speaking at schools, events and to potential adopters
  • Management of all social outlets for shelter
Office Manager, 10/2014 to 04/2015
Humane Society of Delaware County – Delaware, OH
  • Represented the shelter at community and professional events
  • Greet all incoming visitors
  • Planned and organized all events and fundraisers
  • Hire/Fire and train all new personnel
  • Addressed and resolved problems and complaints in a tactful and timely manner 
  • Worked closely with organizations, businesses and government agencies to foster a welcoming climate for business.
  • Provide excellent customer service, answer phones and return voicemails.
  • Delegate tasks to ensure a proficient workplace
  • Reviewed, approved and denied all incoming applications for adoptions. 
Education
High School Diploma: 2012
Whetstone High School - Columbus, OH
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Resume Overview

Companies Worked For:

  • Columbus Car Audio And Accessories
  • Surgeforce Group (SURGE Staffing)
  • Humane Society of Delaware County

School Attended

  • Whetstone High School

Job Titles Held:

  • Executive Assistant
  • Dog Intake Manager
  • Office Manager

Degrees

  • High School Diploma : 2012

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