Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Reliable and enthusiastic Executive Assistant offering 8+ years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 40+-member staff.

  • Multi-line phone proficiency
  • Office administration
  • Travel Arrangements
  • Microsoft Sharepoint
  • Administrative support
  • Scheduling
  • Filing and data archiving
  • Technical Support
Work History
Executive Assistant to the Deputy Director , 09/2022 - Current
Zeta Interactive , , Alexandria, VA
Executive Assistant, 05/2018 - Current
Kratos Defense And Security , ,
  • Greet visitors and determine specific individual access
  • Answer customer inquires
  • Oversee maintenance of all correspondence control records through CATMS
  • Manage internal correspondence suspense actions within Directorates
  • Assign incoming correspondence to appropriate office for action
  • Manage and maintain directorates' schedule
  • Prepare agendas and arrange for committee or other special meetings for Tier 2 and Tier 3 SES
  • Retrieve paper documents, computer documents, and related materials
  • Maintain classified records, reports or files for records management
  • Perform general office such as ordering supplies, maintaining records management systems, physical security, and performing basic bookkeeping work
  • Plan and schedule meetings, conferences, and appointments
  • Prepare reports, memos, letters and other documents, using Microsoft Office products, spreadsheet, database, and/or presentation software
  • Take classified burn bags to Remote Delivery Facility for disposal
  • Make worldwide travel arrangements, prepare official travel orders as needed, as well as complete vouchers, and ensure process through DTS
  • Work with senior office managers and Executive Assistants to prepare weekly strategic forecast of Comptroller events for Senior Management
  • Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 4 executives
  • Organized and coordinated conferences and monthly meetings involving up to 30+ attendees
  • Transcribed, formatted, input and edited text, data, and graphics
Knowledge Operations Management, 01/2013 - 08/2019
Koch Industries, Inc. , ,
  • Managed over 30 customer calls per day and responded to technical support needs of customers
  • Provided on-call support for critical issues
  • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems
  • Maintain and store data by scanning information by using Excel spreadsheet and other software functions.
  • Created roster recall list using spreadsheets.
  • Assisted fellow airman and commanders in creating proper file plan for their unit using Air Force Managing System.
  • Initiated and responded to email and telephone calls to provide material that is needed.
  • Proficient with using DTS (Defense Travel System) to help with travel vouchers for fellow airmen
  • Sorted all paperwork and documents alphabetically and according to dates and significance
  • Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
Office Administrative Assistant, 05/2016 - 04/2018
Shady Grove Adventist Hospital , ,
  • Answered and quickly redirected up to 15+ calls per 30 minutes
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
  • Managed office supplies, vendors, organization and upkeep
  • Screened and directed guests and routed deliveries and courier services
  • Escorting visitors
  • Reviews, coordinates, and tracks internal and external staff clearance and nomination packages
  • Processed travel expenses and reimbursements through DTS
  • Assist senior leadership with travel procedures
  • Frequently used word processing, spreadsheet, database and presentation software
  • Organized and checked all new hire, security and temporary paperwork through JPAS
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
  • Order materials and supplies for office
  • Assists in maintaining internal files and records management
  • Greeted visitors entering office, determined nature and purpose of visit and directed them to appropriate destination
Administrative Assistant, 03/2010 - 07/2012
Company Name , ,
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Performed general office duties, including answering multi-line phones, routing over 30+ calls and messages and greeting visitors
  • Monitored doctor's work calendar, scheduled appointments and meetings
  • Maintained staff directory and company policy handbook for human resources department
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security
High School Diploma: , Expected in 06/2011
Clarksburg High School - Clarksburg, Md
No Degree: Computer Science , Expected in 03/2013
Technical School AFSC Knowledge Operations Management - Biloxi, MS,
Associate of Science: Computer Science, Expected in 2016
Montgomery College - Rockville, MD

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Resume Overview

School Attended

  • Clarksburg High School
  • Technical School AFSC Knowledge Operations Management
  • Montgomery College

Job Titles Held:

  • Executive Assistant to the Deputy Director
  • Executive Assistant
  • Knowledge Operations Management
  • Office Administrative Assistant
  • Administrative Assistant


  • High School Diploma
  • No Degree
  • Associate of Science

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