Executive Assistant Resume Example

• Managed over 30 customer calls per day and responded to technical support needs of customers
• Provided on-call support for critical issues
• Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems

● Maintain and store data by scanning information by using Excel spreadsheet and other software functions.

● Created roster recall list using spreadsheets.

● Assisted fellow airman and commanders in creating proper file plan for their unit using Air Force Managing System.

● Initiated and responded to email and telephone calls to provide material that is needed.

● Proficient with using DTS (Defense Travel System) to help with travel vouchers for fellow airmen.

• Sorted all paperwork and documents alphabetically and according to dates and significance

• Answered and quickly redirected up to 15+ calls per 30 minutes
• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
• Managed office supplies, vendors, organization and upkeep
• Screened and directed guests and routed deliveries and courier services
• Escorting visitors
• Reviews, coordinates, and tracks internal and external staff clearance and nomination packages
• Processed travel expenses and reimbursements through DTS
• Assist senior leadership with travel procedures
• Frequently used word processing, spreadsheet, database and presentation software
• Organized and checked all new hire, security and temporary paperwork through JPAS
• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
• Order materials and supplies for office
• Assists in maintaining internal files and records management
• Greeted visitors entering office, determined nature and purpose of visit and directed them to appropriate destination

• Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
• Performed general office duties, including answering multi-line phones, routing over 30+ calls and messages and greeting visitors
• Monitored doctor's work calendar, scheduled appointments and meetings
• Maintained staff directory and company policy handbook for human resources department
• Monitored premises, screened visitors, updated logs and issued passes to maintain security