Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Experience
Executive Assistant, 05/2017 to Current Aaa Mid-Atlantic – Hamilton, NJ,
Maintained confidential, administrative support to Senior Vice President of Local Business Units, Vice President of Robots and Applications and Vice President of Sales.
First point of executive contact and liaison for executives.
Managed calendars and complex daily schedules with focus on proper allocation of executive availability.
Prepared and arranged dynamic travel plans, prepared full executive itineraries and managed travel documentation, domestic and international for 3 executives.
Prepared high-level meeting agendas, collected decks and arranged catering for weekly and bi-monthly leadership meetings.
Managed all high-level communication and correspondence to leadership team with meticulous follow-up.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events using Outlook.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Processed travel expenses and reimbursements for 5 -member executive team and senior management group.
Arranged and attended high-level onsite and offsite meetings with local and global internal teams.
Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Scheduled, coordinated and interacted with Fortune 100/50 leader customer visits collaborating with their executive assistants.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
Scheduled business Skype and teleconferencing meets with clients and offsite employees.
Managed external contacts for executives and kept track of periodic communication needed for priority contacts.
Supported human resources with on-boarding new employees, domestic and global, including 5 newly hired executives.
Supported human resources discharging employees.
Traveled nationally for new employee on-boarding and training coordination.
Assisted in coordinating implementation of policies and practices across organization.
Managed and supported Regional Application Centers in Houston, San Jose, Bloomfield, and Auburn Hills with over 100 employees.
Coordinated customer training with over 30 national attendees from Fortune 500 companies with a market feedback metric of 6.8 out of 7.
Organized and managed quarterly reviews with territory sales managers in 26 different locations.
Planned, coordinated, managed and attended all Robots & Applications onsite and offsite quarterly and yearly meetings for over 200 attendees at large hotels and venues, managing budgets in excess of $500K.
Assisted senior management with major initiatives and projects including the $1 Million McKinsey and Company consultant project with minimal oversight, which lead to the US transformation strategy.
Coordinated and executed special projects including the 20/20 office transformation as part of the US transformation strategy.
Planned, coordinated and attended the annual Value Providers Conference with 30 speakers and over 400 attendees, locally and globally, over a 3-day period and managed event's $300K sales budget to include audio and visual production, welcome reception, meeting spaces, furniture, meals, and preparation of meeting material. (YouTube Link) (ABB Information Link).
Planned, coordinated and managed the annual holiday party with demanding budget.
Training Coordinator / Administrative Assistant, 03/2014 to 11/2016 Chris Howell Foundation – Dallas, TX,
Supported executive Directors Continuous Improvement and Continuous Improvement Maturity.
Coordinated and prioritized daily activities, schedules and arranged internal and external meetings.
Acted as a liaison between business units, departmental and external relations.
Completed administrative projects by identifying and implementing new technology and resources; recommending re-deployment of designated resources.
Managed office supplies and controlled promotional materials inventory reducing cost of about 20%.
Completed and submitted expense reports ensuring that company policies are adhered to as required.
Planned and coordinated team engagement events adhering to budget policy.
Coordinated travel plans for executive directors and support staff as requested.
Conducted new employee on-boarding to include welcome documents and ensure employee has tools and training to begin assignments.
Acted as training coordinator, scheduling classes, administering tests and maintaining data in related spreadsheets and databases.
Maintained training rooms/equipment and materials electronically/printed.
Reviewed evaluation questionnaires providing valuable feedback to meet metrics.
Acted as an Aspire/ SAP administrator maintaining all employee training records and belt certification programs.
Executive Administrative Assistant, 11/2008 to 01/2014 InfoTronics And Attendance On Demand – City, STATE,
Supported Senior Vice President of Business Development and Vice President of Sales.
Coordinated and scheduled meetings and managed daily complex schedules and activities, internally and externally.
Prepared meeting agenda, conference room and gathered materials in advance for employee meetings and client meetings.
Coordinated conference calls, including scheduling, managing reservations and sending confirmations.
Composed email messages, memos and Memorandums of Understanding letters for Vice President of Business Development and proofread all documentation to provide correspondence with zero mistakes.
Prepared presentations, materials and documentation for use by Vice President of Sales in meetings and engagements.
Answered multi-calls, quickly redirected up to 30 calls per day.
Maintained high levels of confidentiality while creating files, reports and records.
Arranged business travel, domestic and international and completed business expense reports in a timely manner.
Redesigned expense control procedures that increased efficiency by 80% and controlled waste.
Assisted with event planning, including associated travel and logistical arrangements.
Liaised with vendors to order and maintain inventory of office supplies and to obtain most cost-effective pricing.
Served as the central point of contact for outside vendors to gain building access.
Managed Salesforce database for sales and marketing; analyzed daily activity to increase indirect sales for Channel Partners between 30% and 40% per month.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and managed electronic database for special client tracking that increased efficiency by 90%- 100%.
Utilized strong time management and organizational skills to ensure smooth and seamless operations.
Greeted clients and visitors in a friendly, courteous manner.
Work History
Executive Assistant, 05/2017 to Current ABB – Auburn Hills, MI
Supported Senior Vice President of Local Business Units.
Managed daily schedule using good judgment, dynamic travel plans and arrangements to include full executive itineraries, travel documentation, executive meeting preparation, networking events and customer sponsorships.
Managed all high-level communication and correspondence to supporting Vice Presidents within the organization with meticulous follow-up.
Managed all business expenses ensuring a timely submission to travel and expense management and auditors.
Arranged and attended high-level onsite and offsite meetings with local and foreign internal teams.
Scheduled and attended face-to-face meet & greets, Business Skype, and teleconference meetings with clients and potential new hires.
Managed the $1M McKinsey and Company consultant project with minimal oversight, which lead to the US transformation strategy.
Participated on the employee engagement/transformation committee and the Project 20/20 office transformation team inputting sought after opinion.
Planned, coordinated and managed company events including the annual holiday party with demanding budgets.
On-boarded new employees, domestic and global, including 5 newly hired executives.
Discharged and offloaded over 25 employees.
First Point of Executive Contact and Liaison for Senior Vice President.
Supported Vice President of Robots & Applications and Sales.
Managed daily schedule using good judgement, dynamic travel plans and arrangements to include full itineraries and travel documentation.
Managed all business expenses ensuring a timely submission to travel and expense management and auditors.
Planned, coordinated and attended the annual Value Providers Conference with over 400 attendees, locally and globally, over 3 days and managed event's $300K sales budget.
(YouTube Link) (ABB Information Link).
Face-to-face interaction and contact with Fortune 100/50 leaders, including working with their Executive Assistants.
Managed and supported Regional Application Centers in Houston, San Jose, Bloomfield, and Auburn Hills with over 100 employees.
Coordinated customer training with over 30 national attendees from Fortune 500 companies with a market feedback metric of 6.8 out of 7.
Arranged quarterly reviews and customer visits with the 26 territory sales managers.
Planned, coordinated, managed and attended all Robots & Applications onsite and offsite yearly and quarterly meetings for over 200 attendees at large hotels and venues.
Solely responsible for managing budgets in access of $500K for those meetings, events and activities.
Traveled nationally for new employee onboarding and training coordination.
First Point of Executive Contact and Liaison for Vice President of R&A and Sales.
Training Coordinator / Administrative Assistant, 03/2014 to 11/2016 DTE Energy – Detroit, MI
Coordinated and prioritized daily activities, schedules and arranged internal and external meetings for high-level Directors of Continuous Improvement and CI Maturity.
Acted as a liaison between business units, departmental and external relations.
Completed administrative projects by identifying and implementing new technology and resources; recommending re-deployment of designated resources.
Managed office supplies and controlled promotional materials inventory reducing cost of about 10%.
Completed and submitted expense reports ensuring that company policies are adhered to as required.
Planned and coordinated team engagement events adhering to budget policy.
Coordinated travel plans for directors and support staff as requested.
Conducted new employee onboarding to include welcome documents and ensure employee has tools and training to begin assignments.
Acted as training coordinator, scheduling classes, administering tests and maintaining data in related spreadsheets and databases.
Maintained training rooms/equipment and materials electronically/printed.
Reviewed evaluation questionnaires providing valuable feedback to meet metrics.
Acted as an Aspire/ SAP administrator maintaining all employee training records and belt certification programs.
Executive Administrative Assistant, 11/2008 to 01/2014 InfoTronics and Attendance on Demand – Livonia, Michigan
Supported Senior Vice President of Business Development and Vice President of Sales.
Coordinated and managed daily schedules and activities, internally and externally.
Prepared and distributed reports that met deadlines due to staff members and the President.
Composed and distributed inter-departmental memorandums that ensured timely delivery and receipt of important information and maintained confidentiality.
Answered multi-calls, routed to appropriate staff member and documented detailed messages.
Arranged all business travel, domestic and international and completed business expense reports in a timely manner.
Managed budgets and monitored expense control procedures, disbursements and purchase orders that saved the company 4k - 5k of forecasted yearly spending.
Redesigned expense control procedures that increased efficiency by 80% and controlled waste.
Managed Salesforce database for sales and marketing; analyzed daily activity increased indirect sales for Channel Partners between 30% and 40% per month.
Created database for special client tracking that increased efficiency by 90%- 100%.
Education
BS: Business Management, Expected in Wayne State University - Detroit, MI GPA:
Aggressively working to complete BS degree in Business Management after a few set backs.
Summary
EXECUTIVE ASSISTANT WELL-ORGANIZED | STRONG INTERPERSONAL SKILLS | EXPERIENCED PROJECT MANAGER Ambitious, reliable and well-organized professional executive assistant with 18 years of experience supporting senior vice presidents, executive directors and senior partners . Highly-motivated and detailed-oriented with an ability to work autonomously while multi-tasking in extremely fast-paced environments meeting tight deadlines. Input is sought after and valued. Adept managing and coordinating day-to-day tasks, reports and follow-up. Superb communications skills and adapts easily to changes in priorities. Ability to develop business correspondence and act as a liaison with all levels of management internal and external of an organization to cultivate positive relationships. Embraces technology and recommends ideas to improve processes and goals. Discrete handling of all confidential matters.
Certifications
Lean Yellow Belt
Highlights
Calendar, scheduling and email management
Executive support
C-Level meeting arrangement
Skype for business 365
Domestic and international travel arrangement
International travel documentation
Expense reporting including currency conversion
Organizational skills
Customer event coordination
Customer interface
Problem-solving
Results-oriented
Project management
Training coordination
Interview arrangement
New employee on-boarding and employee discharging , national and global employees
Creating executive summaries, documenting and editing
Microsoft office applications
Collaborative and dedicated team player
Pleasant demeanor
Skills
Calendar and email management
Executive support
Internal and external C-Level meeting arrangement
Skype for business 365
Domestic and international travel arrangement
International travel documentation
Expense reporting, currency conversion
Organizational skills
Customer event coordination and tradeshows
Customer interface
Problem-solving
Project management
Training coordination
Interview arrangement
New employee onboarding and employee discharge and off-loading, national and global employees
Creating executive summaries, documenting and editing
SkillPath: 'The Administrative Assistants Conference" WINDOWS OPERATING SYSTEMS; SOFTWARE AND APPLICATIONS Proficient in Windows, Microsoft Office Suite 365 including Skype for Business, SAP Concur and Adobe Acrobat Pro.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
